My experience was amazing, the man that served us was very whitty and funny and made the experience that much better, he spoke though all of the gadget features of the couch and showed us how to w... See more
Company replied
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See what reviewers are saying
My visit to the Tollcross store was fantastic. I spoke with Nikki who was extremely helpful and professional. She provided an amazing service from start to finish. Her knowledge of the products and fa... See more
Company replied
Nikki in Tollcross Branch was amazing. Nothing was too much bother. She explained everything in relation to suite and pre sales and post sale service after looking for a new suite for months the final... See more
Company replied
We first entered the DFS in London Rd, and was greeted by a colleague, Deeps (was also the name on his device) he was extremely chatty and make sure he understood what we were looking for. After some... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
London Road, Furniture Park, G32 8NS, Glasgow, United Kingdom
- 0333 999 9812
4.9
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Pleasant welcome at the store at London…
Pleasant welcome at the store at London road Glasgow. The sales assistant was very welcoming and gave great information regarding the sofa we were looking at and explained everything very easily. Would highly recommend the store.
July 21, 2026
Reply from DFS Furniture - Glasgow
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Execellent customer service
Execellent customer service. No pushy sales and helped us explore the best options/design for our home. Would highly recommend.
July 20, 2026
Reply from DFS Furniture - Glasgow
Hello John,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Amazing servuce
July 20, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Helpfully and quick service
The show room was well set out and the sales man that we spoke to was helpful and clear on the options and got us through the process quickly and easily
July 20, 2026
Reply from DFS Furniture - Glasgow
Hello Jean-Paul,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Scott made everything so easy for us…
Scott made everything so easy for us and explained every detail with us
July 20, 2026
Reply from DFS Furniture - Glasgow
Hello John,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Hazel was very helpful and informative
Hazel was very helpful and informative, she explained everything and made the process very easy
July 20, 2026
Reply from DFS Furniture - Glasgow
Hello Edward,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
The staff member was very pleasant and…
The staff member was very pleasant and helped us on our choice of sofas. She was professional but at the same time friendly and guided us through the choices we had in suitable sofas and in the finance options.
July 19, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We had an excellent experience at DFS…
We had an excellent experience at DFS thanks to G Singh. He was friendly, professional, and very knowledgeable, taking the time to explain all the options without being pushy. He answered all our questions patiently and helped us find the perfect sofa for our family at a great price. His customer service was outstanding from start to finish, making the whole process easy and enjoyable. We really appreciated his honesty and attention to detail. Highly recommend asking for G Singh if you’re visiting DFS!
July 19, 2026
Reply from DFS Furniture - Glasgow
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great customer service. Really great salesperson (sorry can’t…
Great customer service.
Really great salesperson (sorry can’t remember her name) informative but not pushy. Taken lots of time with my mother showing her different fabrics and how they would look in the selected suite.
July 19, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Had a great experience with Stuart very…
Had a great experience with Stuart very happy with service
July 19, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very nice ambience
Very nice ambience, the display was superb and we’re so easy to fall in love with. The staff were so helpful and patient with us to explore all our options and we were so happy to make our choices.
July 18, 2026
Reply from DFS Furniture - Glasgow
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great service from lovely guy
Lovely man who noticed me trying to figure something out - helpful , not forceful and got job done
July 18, 2026
Reply from DFS Furniture - Glasgow
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Knowledgeable, helpful staff.
The professional, polite and knowledgeable staff member made suite shopping hassle free. Nothing was a problem. Hazel understood what type of suite I was looking for very quickly and made very suitable suggestions. Excellent customer service!
July 18, 2026
Reply from DFS Furniture - Glasgow
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Polite extremely helpful member of staff
July 18, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The sales advisor- Brownyn was very…
The sales advisor- Brownyn was very helpful and went through all options without pressuring us
July 18, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great experience from Nikki from…
Great experience from Nikki from sales.
Looked after us, helped with explaining finance and made things easy to buy
Would def recommend DFS to friends and family.
July 18, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Brian was extremely helpful and there…
Brian was extremely helpful and there was no pressure for a sale as sometimes this can happen.
July 18, 2026
Reply from DFS Furniture - Glasgow
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
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