The gentleman was friendly not pushy but new the colours available and the products he had and how many he had one the show room and exactly where they where
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See what reviewers are saying
I had a very pleasant experience at DFS. Ms Samy was extremely helpful and explained everything clearly, which made the whole process easy to understand. She was also very kind and patient with my dau... See more
Company replied
We couldn’t recommend DFS enough! Dan was so helpful in store - really listened to what we wanted and advised us thoroughly. Can’t wait until our new sofa arrives :)
Company replied
Having already seen a sofa online that I liked, I popped into the Grantham store to try it out. Demi was so incredibly helpful and friendly, explaining everything I could possibly need to know and run... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Gonerby Road, NG31 8AU, Grantham, United Kingdom
- 0333 999 9743
4.9
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
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Really helpful and friendly
Really helpful and friendly with making our decision, no pressure, everything was explained well when we made the purchase.
January 3, 2026
Reply from DFS Furniture - Grantham
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great service
Staff were very friendly and helpful. Explained everything very thoroughly
January 3, 2026
Reply from DFS Furniture - Grantham
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great sales experience and felt the…
Great sales experience and felt the service was very transparent.
December 27, 2025
Reply from DFS Furniture - Grantham
Good Morning,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Jordan
DFS Customer Support
Country Living sofa was great
We found the Country Living sofa was exactly what we wanted. Dan was friendly and efficient. All good.
January 3, 2026
Reply from DFS Furniture - Grantham
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Hassle free no pressure browsing
Hassle free browsing, knowledgeable and friendly staff, all round a nice experience
January 3, 2026
Reply from DFS Furniture - Grantham
Good Afternoon Andrew,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Grantham 5 stars, Peterborough 0aul
The young lady at Grantham was 1st class. She was helpful,cheerful, asked a question she couldn't answer and she went to find out, coming back with the answer and a detailed explanation. 12 out of 10. We left having purchased with a big smile on our face. The only fly in the ointment was our visit to the Peterborough store last night, we were there to purchase and the young woman there coudn't be bothered leaving us and other customers without attention, only focussing on giggling with a male staff member on sofas in the corner. Grantham it is from now on despite the long drive. DFS, find staff interested in doig there job.
January 3, 2026
Reply from DFS Furniture - Grantham
Good Afternoon Paul,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Grantham
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great experience
Our sales rep. I believe she was the manager. Was very helpful. Sat through the whole process with us and showed me and my partner a couple of sofas.
The process was quick and simple would 100% recommend
January 2, 2026
Reply from DFS Furniture - Grantham
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Grantham
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Polite staff
Lovely salesman, not pushy. Very knowledgeable about the sofa and listened to what we wanted, offering advice when needed.
January 1, 2026
Reply from DFS Furniture - Grantham
We appreciate you taking the time to share your experience. We're happy to hear that our team member was helpful and knowledgeable about our sofas.
Kind Regards,
Vanessa
DFS Customer Support
New sofa, Grantham DFS.
From the minute we walked in (we weren’t jumped on ) the staff (Sammy) at the store was so nice, she answered all our questions, and left us to make decisions without any pressure. She took us through the process right till the end and made us feel important. We would def recommend the Grantham store and Sammy if you are looking for a new sofa .
January 1, 2026
Reply from DFS Furniture - Grantham
We appreciate you taking the time to share your experience. We're happy to hear that our staff made you feel valued and provided excellent service without pressure. Thank you for recommending our store!
Kind Regards,
Vanessa
DFS Customer Support
having the pleasure of Demi to discuss…
having the pleasure of Demi to discuss the new furniture and very well experianced in her job. we both felt comfortable discussing all aspects and made us feel very welcome which was a pleasure.
we both thought that when we left that the staff all seemed happy in there work which also makes you want to return ready for your next piece if furniture as we have always bought from DFS Grantham and each time we visit it gets better.
December 28, 2025
Reply from DFS Furniture - Grantham
We appreciate you sharing your positive experience with us. We're happy to hear that you felt comfortable discussing your furniture needs and that our team made you feel welcome. We value your continued patronage and look forward to seeing you again.
Kind Regards,
Vanessa
DFS Customer Support
The time given to us to ensure we chose…
The time given to us to ensure we chose the right sofa for our needs
December 29, 2025
Reply from DFS Furniture - Grantham
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
The young lady made my experience very…
The young lady made my experience very nice + a very nice cup of coffee
December 29, 2025
Reply from DFS Furniture - Grantham
We're happy to hear that the young lady made your visit pleasant, and that you enjoyed our coffee. Thank you for your positive feedback!
Kind Regards,
Vanessa
DFS Customer Support
Great customer service
Great customer service. Helpful friendly staff. And not pushy sales team. Happy for us leave store to make our decision. To return later. Went through all the products information. And was happy to answer questions
December 29, 2025
Reply from DFS Furniture - Grantham
We appreciate you taking the time to share your positive experience. We're happy to hear that our team was helpful and provided great service, allowing you to make your decision comfortably.
Kind Regards,
Vanessa
DFS Customer Support
“All”’staff attentive knowledgeable &…
“All”’staff attentive knowledgeable & helpful
Chloe was great
December 28, 2025
Reply from DFS Furniture - Grantham
We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear our team was helpful and attentive.
Kind Regards,
Vanessa
DFS Customer Support
Great experience
Great experience; we were left to review and try all the sofas we needed to and when we want to get more details the staff were there to guide us through everything.
December 28, 2025
Reply from DFS Furniture - Grantham
We appreciate you taking the time to share your feedback. We're happy to hear that you enjoyed your experience and that our team was available to assist you.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Grantham
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Sofa
We were made to feel welcome and comfortable , everything was explained really well , we were given plenty of time to discuss any concerns
December 28, 2025
Reply from DFS Furniture - Grantham
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
New sofa Grantham Store
We went in looking at purchasing a new sofa and Dan greeted us on the way in and he happily left us to it but ensured that if we needed anything we could speak with him and the team.
Once we knew what we wanted, we spoke with Dan who went through everything really well. Thank you to Dan, his manager for excellent customer service
December 28, 2025
Reply from DFS Furniture - Grantham
We appreciate you taking the time to share your experience and for the 5-star rating! We are happy to hear that you were well-supported during your sofa selection.
Kind Regards,
Vanessa
DFS Customer Support
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