The advisor who looked after us was excellent he was careful to give us all the information we needed and was friendly and efficient. I can honestly say it was because of him we felt comfortable and... See more
Company replied
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The advisor who looked after us was excellent he was careful to give us all the information we needed and was friendly and efficient. I can honestly say it was because of him we felt comfortable and... See more
Company replied
I was greeted by staff member Tom who was extremely polite, courteous and knowledgeable. He presented very well, dressed smart but casual and spoke eloquently. My time with him was great. He listened... See more
Company replied
On the first visit Lyn spent along time with us going through all the items we wanted then recommended a sofa and chair and the fabric. Today Michael again spent along time with us going through the o... See more
Company replied
Another great experience at DFS. No pushy sales. We were left alone until we were ready to make our purchase, then George was very helpful and explained everything in great detail. A little more pus... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Newtown Road, Hereford Retail Park, HR4 9LH, Hereford, United Kingdom
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Bright, bubbly friendly staff. Approachable and helpful. Easy transaction. Found what we wanted and was sorted without issue.

Reply from DFS Furniture - Hereford

Reply from DFS Furniture - Hereford
Visited DFS in Hereford today, the staff were amazing, looked at sofas that fitted our requirements. The sales lady was very professional in giving us advice to make sure we brought the right product.
We were not rushed and given plenty of time to decide, l would recommend DFS.

Reply from DFS Furniture - Hereford
The Staff at DFS Hereford are briliant.
Especially Louise and Lyn. They were both very friendly and helpful and we particularly appreciated the sit down and coffees whilst we looked round for new sofas.
We found exactly the furniture we needed and the credit option was properly explained.

Reply from DFS Furniture - Hereford
We were welcomed by a lady called Lyn and she walked around give us advice on different sofas. We came back in today and lyn came and greeted us again. And I walked away with the sofa I wanted with the help of 2 other members of staff. 10* lovely staff and quick service

Reply from DFS Furniture - Hereford
Excellent service from all staff members.
Comprehensive all round service.
All queries answed.
Thank you.

Reply from DFS Furniture - Hereford
Fantastic service
Louise was extremely helpful in taking us through different products and giving us time to choose our colour. She was good at asking what we needed to find the right product for us. The service she gave was outstanding. The whole team were friendly and approachable.

Reply from DFS Furniture - Hereford
It was a nice experience with staff and floor manager

Reply from DFS Furniture - Hereford
Had a problem while placing an order for a corner sofa but the problem was dealt with swiftly and fairly can't praise the manager and the staff Maddie and Neil enough. It was an absolute pleasure going to the Hereford branch

Reply from DFS Furniture - Hereford
Couldn’t of asked for a more polite and thorough explanation about everything with Harry.
Very helpful, lovely young man

Reply from DFS Furniture - Hereford
Finally found the sofa we have been looking for. Members of staff were brilliant, really informative and helpful.
Wasn’t pushy about anything but just made sure we had all the information and options before making a decision.

Reply from DFS Furniture - Hereford
Great customer service. No pressure, no hounding, just perfect. Made the experience of shelling out over 3k enjoyable (ish 🤣)
Great job

Reply from DFS Furniture - Hereford
Tom was very helpful without being overbearing...
Good quality furniture at a decent price

Reply from DFS Furniture - Hereford
I had a great experience at DFS yesterday when purchasing my sofa. The young man who assisted me was excellent from start to finish. He was friendly, professional, and very knowledgeable about the products. He took the time to explain the different options available and helped me choose a sofa that suited my needs perfectly without being pushy.
His customer service really stood out and made the whole process smooth and enjoyable. A big thank you to him for the help it was very much appreciated!

Reply from DFS Furniture - Hereford
Maddie introduced herself as a friendly sales woman and made my experience shopping with DFS amazing. She was extremely knowledgable and enthusiastic, whilst putting me under no pressure to order a sofa with her today. After both herself and Tom thoroughly explained the order process to me I decided to go ahead and order two sofas today. Tom was very helpful and friendly when reviewing my order and explaining the finance options to me. I would not hesitate to recommend Maddie and Tom at DFS!

Reply from DFS Furniture - Hereford
Spent an enjoyable afternoon choosing our new sofa. Staff always available to help and to provide coffee and answer questions.

Reply from DFS Furniture - Hereford
Warm welcome from both Tom and Lynn - both of whom were very knowledgeable about the product and went out of their way to answer all of our questions - resulting in our purchase - providing a pleasant and positive experience, thank you

Reply from DFS Furniture - Hereford
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