The choice of two seater, electric recliner was excellent. Due in no small part to Chris, who was extremely helpful and went into our order thoughouly, without pressure selling. Delighted with the ent... See more
Company replied
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To start our experience we were greeted by Paul who made it clear that he would be there for us when we’d taken the time we needed to browse the store. He was true to his word and made the whole exper... See more
Company replied
Was greeted by Owen. He was really helpful, showed me the area I needed to be looking for reclining sofa and armchairs. Found what I was looking for. He gave good advice on caring for furniture and of... See more
Company replied
Excellent range of furniture to choose from. Friendly, professional staff that were very helpful without being too pushy. Thank you Kerry!
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Old Shoreham Rd, Goldstone Retail Park, BN3 7PN, Hove, United Kingdom
- 0333 999 9786
4.8
Excellent
5K reviews
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The choice of two seater
The choice of two seater, electric recliner was excellent. Due in no small part to Chris, who was extremely helpful and went into our order thoughouly, without pressure selling. Delighted with the entire experience and good value for money.
August 4, 2026
Reply from DFS Furniture - Hove
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Chris.
Kind Regards,
Jordan
DFS Customer Support
Sales person was very helpful and…
Sales person was very helpful and knowledgeable. I am extremely satisfied with the service and good i purchased
August 3, 2026
Reply from DFS Furniture - Hove
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Our helper Gabby was so helpful and…
Our helper Gabby was so helpful and kind and helped us order our sofa
August 3, 2026
Reply from DFS Furniture - Hove
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Owen at DFS Shoreham
Owen was great. Explained everything clearly. Went through all paperwork.
A charming young man.
Every credit to him
August 2, 2026
Reply from DFS Furniture - Hove
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
No pressure from any of the sale people…
No pressure from any of the sale people which was lovely as we could browse without being asked every few minutes if we needed any help !!! Eventually found a sofa we liked and the salesman was very helpful and informative and again no pressure for up
Selling
July 26, 2026
Reply from DFS Furniture - Hove
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Disliked wandering around the store 3…
Disliked wandering around the store 3 times in one day and nobody offering to come and help me. Staff sitting around chatting with each other.
Really liked: the girl that served me was absolutely lovely, couldn't do enough for me and apologised.
I understand nobody likes to be followed around the store by staff or pushy sales staff but this was a little too hands off and did not look good with staff chatting every single time I went in.
Otherwise their range of sofas is the best, particularly for modular corner sofas.
August 1, 2026
Reply from DFS Furniture - Hove
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We will ensure this is fed back to the relevant management team to ensure a more proactive approach is implemented in-store.
Kind Regards,
Holly M
DFS Customer Support
Jess was incredibly helpful
Jess was incredibly helpful, no pressure and explained everything very clearly
August 1, 2026
Reply from DFS Furniture - Hove
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Hove
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
The sales man was great
The sales man was great, he explained eveything really well and was really nice and helpful.
July 31, 2026
Reply from DFS Furniture - Hove
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Paul was incredibly helpful in helping…
Paul was incredibly helpful in helping me figure out if the sofa I wanted would fit into my flat. He was very friendly and ensured that i was making the right decision, and was very informative about the cleaning packages.
July 22, 2026
Reply from DFS Furniture - Hove
Good Morning,
Thank you for leaving us a 5* review. We’re happy that our fabulous store staff met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind Regards,
Lorraine E
DFS Central Customer Support
Good team effort by the sales people
July 22, 2026
Reply from DFS Furniture - Hove
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Great friendly and efficient service.
July 28, 2026
Reply from DFS Furniture - Hove
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very helpful and patient gentleman…
Very helpful and patient gentleman explained everything.Thankyou
July 27, 2026
Reply from DFS Furniture - Hove
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The whole experience was very relaxing…
The whole experience was very relaxing and friendly. Kerrie was knowledgeable and helpful with all of the questions we had to ask with the ordering process, selecting the correct sofa care package and all of the stages from now until the delivery of the sofa
July 27, 2026
Reply from DFS Furniture - Hove
Hello,
Thanks for your lovely feedback, we’re glad to hear Kerrie met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Came into the store and instantly gabby…
Came into the store and instantly gabby was on call to help. She was a great help very professional and helped me find exactly what I was looking for. Very polite, I was very impressed with the knowledge she had of the store. Was a quick and non stressful experience. 10/10 a real asset.
Shawn
July 26, 2026
Reply from DFS Furniture - Hove
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
My experience was great didn’t feel pressured into buying anything.
My experience was great didn’t feel pressured into buying anything and very informative of all extras and going the extra mile to phone me in a couple of days to double check access measurements.
July 25, 2026
Reply from DFS Furniture - Hove
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Hove
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service and experience in buying what we wanted
Excellent friendly service. Our salesperson Paul gave excellent explanation throughout our experience. Let us take time to think our options through.
July 24, 2026
Reply from DFS Furniture - Hove
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Paul.
Kind Regards,
Jordan
DFS Customer Support
Sales lady at your Hove branch was…
Sales lady at your Hove branch was extremely helpful and explained everything, even showing me how the sofa bed works.
July 20, 2026
Reply from DFS Furniture - Hove
Hello Beverley,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The sales person for Nigel Carpenter…
The sales person for Nigel Carpenter was so patient and helpful given that Nigel is on the spectrum for autism and asked lots of questions.
We came in twice over a 3 week period, no pressure, just helpful information which helped Nigel to make a decision, which he wasn't prepared to fo elsewhere.
So thank you.
June 8, 2026
Reply from DFS Furniture - Hove
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
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