DFS Furniture - Huddersfield Reviews 

2,190
TrustScore 5 out of 5

4.9

Leeds Road, HD1 6NB Huddersfield, GB


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Rated 5 out of 5 stars

The sales person at the huddersfield branch was a massive help, walking me and my partner though the entire process and talking about our different options. Really happy with the quality of service an... See more

Rated 5 out of 5 stars

Me & my husband visited the Huddersfield store twice as i was trying to choose sofas & couldn’t quite decide without re-visiting. Very impressed that there was no ‘pressuring’. Aaron(first visit) was... See more

Company replied

Rated 5 out of 5 stars

The staff was polite and helpful and helped sorting out the our room measurements. He gave us excellent advice and helped us choose the best sofa for our needs. Maf is the man five stars for him he w... See more

Company replied

Rated 5 out of 5 stars

We visited the store about a month earlier as part of our search for furniture and Maf was very informative and helpful, so when it came to making a choice and purchase, we returned to the same store... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,190)

97,875 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

The sales person at the huddersfield branch was a massive help, walking me and my partner though the entire process and talking about our different options. Really happy with the quality of service and how friendly their staff was

August 20, 2026
Rated 5 out of 5 stars

Maf at the Huddersfield store …

Maf at the Huddersfield store was superb really helpful not pushy at all and understood our needs and talked us through everything we needed to know 😄

August 18, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello Mr Denham,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Staff fantastic

May 9, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Excellent

Excellent sale staff

August 8, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

We visited the store about a month…

We visited the store about a month earlier as part of our search for furniture and Maf was very informative and helpful, so when it came to making a choice and purchase, we returned to the same store and sought him out.
He was great and lovely to deal with.

August 13, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Maf.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great customer service and smooth…

Great customer service and smooth process. Definitely recommend Larissa if you ever go to the Huddersfield branch. Maf who I think is the store manager was great too. Will be back for sofas for the next room!

August 13, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

Excellent and efficient customer service

Excellent and efficient customer service

August 6, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

We looked at a few different sofa shops…

We looked at a few different sofa shops but found the staff really polite helpful and they didn’t pressure you into anything the sale was quick and effortless

August 11, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Maf the 5 star man

The staff was polite and helpful and helped sorting out the our room measurements. He gave us excellent advice and helped us choose the best sofa for our needs. Maf is the man five stars for him he was funny and friendly overall we had an good laugh whilst in store. Excellent experience at rhe store

August 11, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello Razwan,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 4 out of 5 stars

We got in the store and someone was at…

We got in the store and someone was at us straight away my wife spoke too this person but I decided to look myself and found a different settee which we spoke to your representative about . Showed us an uploaded image on a bigger screen then we bought it .

August 1, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very efficient

Very efficient. Listened to my requirements and didn't push me into anything I didn't want.

August 9, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good Morning,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Sofa shopping with ease

Left to look around until ready. Step by step assistance. Friendly, informative and helpful staff. Great customer service

August 9, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

Sara in DFS Huddersfield was lovely

Sara in DFS Huddersfield was lovely. Made sure all our questions were answered and gave all the right information on the sofa we wanted. She was lovely to speak to and an all round great person. Her customer service skills were amazing, couldn’t recommend enough!

August 8, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for your kind review. We are so happy that you enjoyed your experience with Sara in store. We hope you love your furniture when it arrives in your home.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great staff member

Very helpful staff, clean tidy store. Easy order process

August 8, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for your positive review.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Friendly, polite and helpful

Friendly, polite and helpful staff member.
No pressure sales. Left alone to look until WE needed to ask Questions or needed additional help.
Given time to think about what we wanted/needed before ordering.

August 8, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello Christopher,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

not overpowered

not overpowered, given time to consider purchase, helpful staff that fully explained product.

August 6, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for sharing your lovely review with us.

Kind Regards,
Holly M
DFS Customer Support

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