DFS Furniture - Inverness Reviews 

We got the cinesound showcase reclining couch with lumbar and adjustable head rests. While the wait was a bit long, the couch was well worth it. It’s a gorgeous piece and super comfortable. The staff were very polite and welcoming. The customer service has most certainly improved. We had gone into the store about a year or so ago and was not acknowledged, but Jennifer and her team were very kind and helpful. We can’t thank you enough. Absolutely thrilled.

Today we were served by Fisaya. From the moment we entered the store she was so lovely, friendly and helpful. I knew what I was looking for before going, she helped make my shopping experience extra special. Fisaya couldn't do enough to help, she explained in detail every step of our new purchase.
She was so warm and friendly I left the shop feeling I'd known her a long time. Thank you so much

Customer service

It was one of the best experience that you would love to have when u go to buy we would recommend our friends n family to buy from DFS

Salesman Harry was very helpful in our purchasing process.

The staff were great , they asked if they could help us when we went into the store we said we were just browsing . When we found what we were looking for and purchased the products the staff went over and above board for us
Lovely Branch

Good clear communication from Harry in your Inverness store.

"The staff were incredibly helpful, friendly, and professional. (Barbara, Catherina and Harry). They took the time to answer all my questions and made the whole purchasing process easy and stress-free. Their excellent customer service made for a great experience. Thank you!"

Barbara at the Inverness branch was very helpful, welcoming and friendly in us making our purchase.

Great choice of furniture and fantastic customer service

Very friendly helpful & knowledgable staff. Straight away directed to where we needed to be.

Amazing service from start to finish. Fee i think her name is. She was amazing and so bright and bubbly (she did my order and helped me choose a sofa in the inverness store. She was honestly so amazing,her attitude was second to none and she was so bouncy and made it even more exciting. Never let her go.....GIVE THAT GIRL A PROMOTION!!!!!

My experience was fantastic, Jennifer was able help me find my dream sofa! She was great start to finish in assisting me going through different models, sizes & colours! Her customer service is spectacular!

Our sales lady was nice to deal with. Happy with our decision to buy from DFS.

You have very nice staff very helpful, and a pleasure to speak to and nothing is to much trouble for them

Great attentive service from Fi
All questions answered in helpful manner

The salesperson was an absolute delight. Not pushy at all, and explained everything step by step.

Very helpful staff who made it very clear what we were buying and we could expect. Will await delivery for product review

I had an excellent experience at the DFS Inverness store. The staff were incredibly patient, friendly, and professional throughout the entire process. They took the time to answer all my questions, explain the available options clearly, and never made me feel rushed or pressured.

What stood out most was their commitment to providing great customer service. The team remained helpful, supportive, and positive throughout my visits, and their willingness to assist made the whole experience smooth and stress-free.

Overall, the service was outstanding from start to finish. The staff were knowledgeable, approachable, and genuinely focused on helping customers find the right solution. I would highly recommend DFS Inverness to anyone looking for quality furniture and exceptional customer service

I have forgotten the salesman's name, he was very informative, giving good advice and assisted with all our enquires.