We were in just as the shop opened today. We were given plenty of time to look round the store before being approached. Fisayo was so helpful and made buying our sofas a very pleasant experience. She... See more
Company replied
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See what reviewers are saying
Had a great experience purchasing my new sofa from DFS, the whole process was easy and enjoyable from start to finish. Delighted with my choice. Special mention to Harry, who was fantastic from sta... See more
Company replied
Couldn't have asked for a better sales person than Harry. Very informative and easy to chat too. He helped advise on things allowing me to consider things I hadn't thought off prior.
Company replied
My wife & I went in to DFS Inverness today to look at sofas. We were spoke to a guy about what we wanted & he took us to the sofa, he chatted through all the options & made it clear to understand the... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Millburn Road, IV2 3TR, Inverness, United Kingdom
- 0333 999 9822
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Barbara the sales assistant at the…
Barbara the sales assistant at the Inverness store was extremely helpful. So much so, she stayed long after her finishing time. Great service.
June 2, 2026
Reply from DFS Furniture - Inverness
Hello Lorraine,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Genuinely great service in Inverness
June 13, 2026
Reply from DFS Furniture - Inverness
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Its been a good experience with DFS
Its been a good experience with DFS
Amazing range of all the sofas and furniture, very comfortable and sturdy
But the only thing which I didn’t enjoy is the long delivery time around 4-6 weeks which they should work on it
June 6, 2026
Reply from DFS Furniture - Inverness
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful staff,lovely showroom.
June 13, 2026
Reply from DFS Furniture - Inverness
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Excellent customer care
Excellent customer care. Many items on show instore. A pleasure to walk around and look at everything without being rushed or pushed into buying.
June 4, 2026
Reply from DFS Furniture - Inverness
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Inverness
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
pauline was great explaining choices…
pauline was great explaining choices and proceedures, she took her time offered coffee and did not make me feel rushed about the decision.
harry did follow up next day to check fit etc
June 6, 2026
Reply from DFS Furniture - Inverness
Hello Ann,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Happy
Harry provided excellent service when we purchased our sofa from DFS. He was friendly, knowledgeable, and took the time to understand what we were looking for. His advice helped us make the right decision, and we never felt rushed. Overall, a very positive experience and great customer service.
June 2, 2026
Reply from DFS Furniture - Inverness
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Inverness
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The lady who served me
The lady who served me, her name was Barbara (in Inverness),was extremely helpful & friendly. The shop was easy to navigate. Which was important to me as I have mobility issues following a stroke
June 7, 2026
Reply from DFS Furniture - Inverness
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Barbara.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Inverness
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Great friendly experience
Great friendly experience , all the information, no pressure, great experience .
Harry was great at taking us through the process
June 6, 2026
Reply from DFS Furniture - Inverness
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Great Salesman
Harry! (Inverness Store) What a salesman. Really patient and very informative. Didn’t try and make me buy more than I wanted/needed or change my mind on what I wanted. Would buy from him again.
June 6, 2026
Reply from DFS Furniture - Inverness
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Orderd at zana 3 seater couch from…
Orderd at zana 3 seater couch from kealan from DFS ,he went through all the colours, from fabric to the colours of the feet,he gave us all the information we needed ,and was very helpful
June 5, 2026
Reply from DFS Furniture - Inverness
Hello Susan,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Inverness
Hello Kevin,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
The salesperson at Inverness branch ( think her name was…
The salesperson ( think her name was Fee) was very pleasant and helpful. I think she said she had only been there for a short time. However she was very approachable and nice to talk with. Her colleague who joined us to finalise the sale was also very professional.Altogether a good experience and I look forward to receiving my furniture order.
May 27, 2026
Reply from DFS Furniture - Inverness
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very happy with the experience was…
Very happy with the experience was given plenty of time to have a look round and see the couches, when we found the right one the process was effortless and we are very happy with the service provided by harry.
June 4, 2026
Reply from DFS Furniture - Inverness
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Inverness
Good Afternoon,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
Inverness Store, great customer service
A lovely store and friendly helpful staff.
No pressure to buy . Great experience.
Harry, the sales representative, was excellent.
June 3, 2026
Reply from DFS Furniture - Inverness
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Helpful
I enjoyed my experience with the staff they were very helpful with my needs and helped me through the purchase of my couch
June 3, 2026
Reply from DFS Furniture - Inverness
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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