We received excellent customer service and care from Reece today. Having been on the hunt for sofas for quite some time, his helpful advice and attentiveness were truly second to none. We are incredi... See more
Company replied
Location
Switch locationNorthfield Avenue, Belgrave Retail Park, NN16 9TS Kettering, GB
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See what reviewers are saying
Great store in Kettering , Nigel was pleasant , informative and straight to point with all relevant info . Wasn’t pushy , let me and wife discuss options and came back to finish off the order etc . T... See more
Company replied
The sales advisor Cherise was friendly, helpful & knowledgable. I was offered a hot drink straight away. She explained about the sofa I liked & showed me the colour swatches & sofa dimentions. I didn'... See more
Company replied
We initially spoke with Nigel who was friendly and knowledgeable about the settee we were looking at. Don was particularly helpful too and when we wrnt to place the order James assisted us offering a... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, United Kingdom
- 0333 999 9840
4.9
Excellent
3K reviews
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Reply from DFS Furniture - Kettering
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Kettering
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Staff was friendly and able to answer…
Staff was friendly and able to answer all our questions, He was also able to save us money with offers they had.
April 2, 2026
Reply from DFS Furniture - Kettering
Good morning Fiona,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Kettering
Good morning,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
They were very kind and helpful
They were very kind and helpful. We got very good offers. I recommend them to everyone!
March 30, 2026
Reply from DFS Furniture - Kettering
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
Reece was very personable
Reece was very personable, helpful and ensured we had all relevant information.
March 30, 2026
Reply from DFS Furniture - Kettering
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Very knowledgeable customer service was…
Very knowledgeable customer service was able to guide us with our choice of sofa
March 29, 2026
Reply from DFS Furniture - Kettering
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Kettering
Good morning Turek,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Nigel was very efficient.
Nigel was very efficient & not at all pushy. He answered any questions easily & politely. Was helpful in suggesting alternatives.
March 29, 2026
Reply from DFS Furniture - Kettering
Good morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great guys
The guys was absolutely helpful,friendly,was a great experience there.I love dfs in Kettering
March 28, 2026
Reply from DFS Furniture - Kettering
Good morning Timea,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Kettering
Good afternoon Rafal,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Staff were so helpful and friendly
Staff were so helpful and friendly! Helped us find exactly what we were after for our sofa and even helped us find a bed at a great price.
March 23, 2026
Reply from DFS Furniture - Kettering
Good afternoon Hannah,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Great customer service today not pushy…
Great customer service today not pushy until we needed help
March 23, 2026
Reply from DFS Furniture - Kettering
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Very helpful and friendly
Very helpful and friendly. Never pushed me into trying to buy!
March 22, 2026
Reply from DFS Furniture - Kettering
Good afternoon Robert,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Reece at dfs was very helpful indeed
Reece at dfs Kettering was very helpful indeed, not pushy but there if we needed him and even stayed half an hour after closing time on a Sunday to help us finalise our decisions! Very happy customers thank you.
March 22, 2026
Reply from DFS Furniture - Kettering
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Reece.
Kind Regards,
Jordan
DFS Customer Support
Great friendly advice
March 21, 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
The person explaining to us.
March 21, 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you for your positive review.
Kind regards
Holly M
DFS Customer Support
Very good service sound advice and very…
Very good service sound advice and very helpful
March 14, 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Purchase review
I had a really good experience with DFS. The store had a great selection of sofas and it was easy to find something that suited my style and budget. The staff were friendly and helpful without being pushy… Especially “Nigel “ who made the whole process feel relaxed and informative ….Overall a smooth and positive experience …. I would definitely recommend DFS to others.
March 20, 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
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