DFS Furniture - Kettering Reviews 

3,138
•
TrustScore 5 out of 5

4.9

Northfield Avenue, Belgrave Retail Park, NN16 9TS Kettering, GB

•

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Rated 5 out of 5 stars

The sales person was very informative and helpful as i was considering two different sofa styles. The dimensions and type of fabric were important for me to understand and he helped me compare the... See more

Company replied

Rated 5 out of 5 stars

A no-pressure purchase with the salesman making sure we ended up with the right product for us while discussing all the various options open to us. We were warmly greeted and given plenty of time to b... See more

Company replied

Rated 5 out of 5 stars

Very friendly with excellent technical knowledge of products. also offered us coffee while we were browsing around. No pressurised sales pitch to buy now. Clean, and well organised store with a... See more

Company replied

Rated 5 out of 5 stars

Nigel was very informative, explained thoroughly how the mechanics worked on what we were purchasing. Nigel was plesant and friendly nothing was too much trouble. We were explained all options from so... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Furniture Accessories
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Sofa Store
  7. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, United Kingdom

  • 0333 999 9840

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,138)

95,413 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy freindly and informative salesman…

Happy freindly and informative salesman . No pressure to purchase and explained our options clearly .VG

October 13, 2026
DFS Furniture - Kettering logo

Reply from DFS Furniture - Kettering

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Fantastic, informative sales person

The sales person was very informative and helpful as i was considering two different sofa styles. The dimensions and type of fabric were important for me to understand and he helped me compare the two.

The sales person explained everything in detail to me, including the different option and info about the finance and delivery.

He made the whole experience stress free and I left the store excited for the delivery.

October 11, 2026
DFS Furniture - Kettering logo

Reply from DFS Furniture - Kettering

Hello,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Fabulous service from Lucy at Kettering…

Fabulous service from Lucy at Kettering Branch..Very professional lady, very relaxed experience and would definitely recommend her to anyone..

October 11, 2026
DFS Furniture - Kettering logo

Reply from DFS Furniture - Kettering

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Thanks Reece!

Reece was lovely- very friendly and informed us of all our options. Made the process very easy and we didn't feel pressured at any time. Great service

October 11, 2026
DFS Furniture - Kettering logo

Reply from DFS Furniture - Kettering

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

Lucy is incredible

Lucy is incredible! She was really professional, listened to our needs, no hard selling. Just gentle guidance about what is right for us.

October 4, 2026
DFS Furniture - Kettering logo

Reply from DFS Furniture - Kettering

Hello,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The staff at Kettering DFS made our…

The staff at Kettering DFS made our purchasing experience a real pleasure - No pushy sales staff, excellent advise and customer service when required.

October 10, 2026
DFS Furniture - Kettering logo

Reply from DFS Furniture - Kettering

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars
DFS Furniture - Kettering logo

Reply from DFS Furniture - Kettering

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service

October 10, 2026
DFS Furniture - Kettering logo

Reply from DFS Furniture - Kettering

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards

Lorraine E
DFS Central Customer Support

Rated 5 out of 5 stars

Straight forward service

Easy, no pressure service.
Everything we needed to know was explained clearly and all questions we had were answered to our satisfaction.

October 10, 2026
DFS Furniture - Kettering logo

Reply from DFS Furniture - Kettering

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Nice helpful staff


Very pleasant and helpful staff ,surprised by wide range of stock
Shop very well laid out,also light and bright, so pleasant to browse

October 8, 2026
DFS Furniture - Kettering logo

Reply from DFS Furniture - Kettering

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

The salesman Reece was so helpful…

The salesman Reece was so helpful helped me with measurements i required and purchase exactly what i needed
He made the while experience very easy and reassuring

October 5, 2026
DFS Furniture - Kettering logo

Reply from DFS Furniture - Kettering

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 4 out of 5 stars

Shop staff very helpful

Shop staff very helpful, good experience in kettering store will recommend to my family and friends, many thanks

October 6, 2026
DFS Furniture - Kettering logo

Reply from DFS Furniture - Kettering

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Loving the no pressure sales approach

The guy that helped us was approachable, friendly and honest. Exactly what is needed.

October 5, 2026
DFS Furniture - Kettering logo

Reply from DFS Furniture - Kettering

Hello,

Thank you for your positive feedback.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The Sales man- Nigel was very good-…

The Sales man- Nigel was very good- answered all our questions- knew alot about the item we were buying so he shared info that we needed to have to understand the item.

October 4, 2026
DFS Furniture - Kettering logo

Reply from DFS Furniture - Kettering

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Nigel in the Kettering branch was…

Nigel in the Kettering branch was extremely helpful he answered every question we had and made the purchase easy.

October 4, 2026
DFS Furniture - Kettering logo

Reply from DFS Furniture - Kettering

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

It was very relaxed

It was very relaxed, no pressure.
Was made to feel welcome.

October 4, 2026
DFS Furniture - Kettering logo

Reply from DFS Furniture - Kettering

Hello,

Thank you for your lovely review.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great service

Great service

October 4, 2026
DFS Furniture - Kettering logo

Reply from DFS Furniture - Kettering

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

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