Totally fantastic customer service , we was only walking past and had no intention of buying a sofa but ur guy smiled and we decided to go take a look, he made myself and husband a latte and talked u... See more
Company replied
Location
Switch locationNorthfield Avenue, Belgrave Retail Park, NN16 9TS Kettering, GB
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See what reviewers are saying
The sales person was very informative and helpful as i was considering two different sofa styles. The dimensions and type of fabric were important for me to understand and he helped me compare the... See more
Company replied
A no-pressure purchase with the salesman making sure we ended up with the right product for us while discussing all the various options open to us. We were warmly greeted and given plenty of time to b... See more
Company replied
Very friendly with excellent technical knowledge of products. also offered us coffee while we were browsing around. No pressurised sales pitch to buy now. Clean, and well organised store with a... See more
Company replied
Company details
- Furniture Store
- also in
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, United Kingdom
- 0333 999 9840
4.9
Excellent
3K reviews
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Reply from DFS Furniture - Kettering
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Polite and professional service from…
Polite and professional service from Nigel today
October 4, 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Great service
A great range of sofas in your Kettering showroom, and a very helpful salesperson, Reece
October 3, 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Went to Kettering dfs
Went to Kettering dfs, great service, knew what we wanted, great advice and sorted quickly. Would recommend to friends and family
October 3, 2026
Reply from DFS Furniture - Kettering
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Lucy was very informative
Lucy was very informative, gave us lots of time to view and discuss what we wanted.
October 3, 2026
Reply from DFS Furniture - Kettering
Hello Janice,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Got our couch at the Kettering branch
Got our couch at the Kettering branch. Great team ready to help. The manager was great.
May 30, 2026
Reply from DFS Furniture - Kettering
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Reece was ever so helpful and…
Reece was ever so helpful and knowledgeable about what is on offer
October 1, 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reece the guy who helped with my order…
Reece the guy who helped with my order was really helpful and easy to talk too. Quick and easy to place order in the store, and answered the questions i had.
October 1, 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Reece.
Kind Regards,
Jordan
DFS Customer Support
Would highly recommend
Have purchased from DFS three times before. Great customer service and product choice.
September 29, 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Very good service
Very good service, we were seen by a lovely helpful man named Reece, would recommend DFS
September 29, 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Nigel was very informative
Nigel was very informative, explained thoroughly how the mechanics worked on what we were purchasing. Nigel was plesant and friendly nothing was too much trouble. We were explained all options from sofa care to finance.
September 29, 2026
Reply from DFS Furniture - Kettering
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
James at the Kettering branch was…
James at the Kettering branch was lovely very professional and remembered us from when we last went in to have a look. He was very informative followed up with a phone call. Just to say the look is really important when you want to buy and he always looks very smart each time we have seen him. Good choice
July 5, 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you for leaving us a lovely review, we appreciate you sharing this lovely feedback with others. We’re happy that James met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Lucy, great customer service
Lucy was very helpful and clear about everything. Friendly and obviously very competent at her job.
September 27, 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Nigel talked us through our process…
Nigel talked us through our process very well and had great customer service .
September 27, 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Lucy was brilliant from start to finish…
Lucy was brilliant from start to finish and made a daunting experience a pleasant one, thank you.
September 25, 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great customer service
Great customer service - adviser was polite, courteous and attentive and made me feel comfortable & at ease
September 24, 2026
Reply from DFS Furniture - Kettering
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
DFS Kettering - a great experience.
A no-pressure purchase with the salesman making sure we ended up with the right product for us while discussing all the various options open to us. We were warmly greeted and given plenty of time to browse before being approached again; this allowed us to make sure in our own minds that we had made the right choice. Very happy with our purchase.
September 23, 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Sales lady listened to what we needed…
Sales lady listened to what we needed to best suit the space and our needs and found us perfect solution.
September 22, 2026
Reply from DFS Furniture - Kettering
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Lorraine E
DFS Central Customer Support
Reply from DFS Furniture - Kettering
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
The staff was really helpful
The staff was really helpful, took his time to show us the options and different materials for the sofa I wanted. It made my decision easier.
September 14, 2026
Reply from DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
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