We knew what sofa we wanted to look at in person, Aaron spoke with us within a few minutes of walking into store and let us know he was available should we need anything or have any questions. He then... See more
Company replied
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Store was laid out well, staff were polite, courteous and helpful, especially Madeleine who was a joy to be served by ! She was friendly, knowledgeable and a delightful young lady who is a credit t... See more
Company replied
Great experience from start to finish, Aaron was helpful and patient from the first moment, two visits later we ordered the new sofa set. At no time was it hard sell, he answered all our questions an... See more
Company replied
We had a fantastic experience. It has been 20 years since we last brought our last over and things are very different since then but the young lad who served us put our minds to ease and offered us a... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Hardwick Road, PE30 4NA, King's Lynn, United Kingdom
- 0333 999 9748
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from DFS Furniture - Kings Lynn
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Sofa experience
Colin and Chris from Kings Lynn made us feel at ease in the store. There knowledge and understanding were brilliant and gave us all the options that we needed to get our new sofas. Excellent service guys. 👍
April 15, 2026
Reply from DFS Furniture - Kings Lynn
Good morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Staff was really helpful and answered…
Staff was really helpful and answered every single question which helped us to chose the most suitable sofa according to our need
April 12, 2026
Reply from DFS Furniture - Kings Lynn
Good morning Haroon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Kings Lynn
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Wonderful service and helped us get the…
Wonderful service and helped us get the perfect corner sofa, He listened and looked at our options. Bonus their hot chocolate was the best I have had in years.
April 11, 2026
Reply from DFS Furniture - Kings Lynn
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Staff was very friendly and helpful…
Staff was very friendly and helpful even though they was short staffed waiting time wasn't to bad, explained everything that needed explaining
April 4, 2026
Reply from DFS Furniture - Kings Lynn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at DFS. Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Professional Service
Great cutomer service very professional and knowledgeable on all aspects of the products and relevant details by all Staff that helped us decide on the product that we were looking at.
April 11, 2026
Reply from DFS Furniture - Kings Lynn
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
the lady who served us was very…
the lady who served us was very friendly and helpful. she told us everything we needed to know, even helping with colour coordination. the store was pleasantly arranged and we were extremely satisfied with the experience
April 10, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Corner Sofa
The staff were so friendly i told Arron that I liked the way they came up and asked us if we needed help and we were fine he then said call us if you need us i then had 3 cups of your hot chocolate as I had to return home and measure again came back and Arron helped us through the purchase a great experience very pleased with everyone there, all friendly and helpful.
March 28, 2026
Reply from DFS Furniture - Kings Lynn
Good Morning,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind Regards,
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Kings Lynn
Good morning Vicky,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
A credit to DFS
I visited the store twice and spoke to Arron who was a very pleasant and informative young man, full of help with choosing my sofa and how to care for it. Very knowledgeable and a credit to DFS.
April 6, 2026
Reply from DFS Furniture - Kings Lynn
Good morning Jacqueline,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The kings lynn branch was very helpful…
The kings lynn branch was very helpful especially Colin he was so helpful and patient.he had great ideas was very helpful made the whole process easy big thank to all the staff there
April 6, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Welcoming and friendly staff but this…
Welcoming and friendly staff but this store did not have all of the sofas thart we were interested in buying.
April 6, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for your kind review, unfortunately due to the extensive range of products we currently offer we are unable to showcase every range in the stores.
Kind Regards,
Holly M
DFS Customer Support
Friendly and knowledgeable staff
Your representative was very friendly, knowledgeable and informative. She was a pleasure to do business with. The order was rechecked and we were offered a better deal. So overall we were very pleased with the whole experience.
March 29, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
We had a great experience at DFS today
We had a great experience at DFS today. We didn’t feel like we had staff jumping on as soon as we were in store and had time to browse at our leisure before a lovely young man helped us to order our sofa. He was very knowledgeable and helpful.
April 4, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
A pleasurable experience
Your salesman Aaron a very personable young man who was very knowledgeable. A credit to your company. It was a pleasure not to be hassled whilst browsing for new furniture, made the whole experience pleasurable
April 4, 2026
Reply from DFS Furniture - Kings Lynn
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Quoted a delivery time of approx 2…
Quoted a delivery time of approx 2 weeks a month later no delivery and no contact
March 1, 2026
Reply from DFS Furniture - Kings Lynn
Good Afternoon Peter,
Thank you for taking the opportunity to write us a review, we welcome any feedback.
We are very sorry to hear that you are experiencing a delay with your furniture. We understand that delays can be incredibly frustrating and we apologise for any inconvenience this may have caused.
I have raised this internally with the relevant department and once we have an update with the delivery then we will be in contact to arrange the delivery with you. Apologies again for any inconvenience caused.
Kind Regards,
Lorraine A
DFS Central Customer Support
Great service from Aaron who was very…
Great service from Aaron who was very knowledgeable and not pushy. Great representative for DFS.
April 3, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Lorraine A
DFS Central Customer Support
Great Customer Service
Made to feel welcome, no pressure selling, just great customer service from knowledgeable staff. Thank you Maddy.
April 3, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
Lovely lady helped us to find the sofa we wanted.
Lovely lady helped us to find the sofa we had previously seen online. Applying for credit was very simple to arrange and everything was explained to us. Very happy with our visit to the King's Lynn store.
April 3, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
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