We knew what sofa we wanted to look at in person, Aaron spoke with us within a few minutes of walking into store and let us know he was available should we need anything or have any questions. He then... See more
Company replied
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Store was laid out well, staff were polite, courteous and helpful, especially Madeleine who was a joy to be served by ! She was friendly, knowledgeable and a delightful young lady who is a credit t... See more
Company replied
Great experience from start to finish, Aaron was helpful and patient from the first moment, two visits later we ordered the new sofa set. At no time was it hard sell, he answered all our questions an... See more
Company replied
We had a fantastic experience. It has been 20 years since we last brought our last over and things are very different since then but the young lad who served us put our minds to ease and offered us a... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Hardwick Road, PE30 4NA, King's Lynn, United Kingdom
- 0333 999 9748
4.9
Excellent
3K reviews
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This company invites their customers to review, whether positive or negative
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Good service
We were very happy with the service we recieved, we are happy to purchase from dfs in the future.
April 28, 2026
Reply from DFS Furniture - Kings Lynn
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Aaron was a top bloke
Aaron was a top bloke. No messing around. We were sorted very quickly and with no hassles
May 4, 2026
Reply from DFS Furniture - Kings Lynn
Good morning Chris,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Made to feel very welcome
Made to feel very welcome, given full details of the furniture we were interested in and after sales support. The coffee was very much appreciated, as was the warm conversation we enjoyed.
May 4, 2026
Reply from DFS Furniture - Kings Lynn
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Charlie our assistant was so helpful in…
Charlie our assistant was so helpful in every way, showing us various sofas and demonstrating their features. We couldn't ask for anyone more helpful with great customer service.
Thank you Charlie from Rob and Meenu.
May 4, 2026
Reply from DFS Furniture - Kings Lynn
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service staff very friendly…
Excellent service staff very friendly nice atmosphere very pleased
May 4, 2026
Reply from DFS Furniture - Kings Lynn
Good afternoon Mark,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Great range of sofas and no pressure
Great range of sofas and no pressure.
We were made aware that help and information was available when we wanted but was left alone to browse with the offer of a drink.
When we had decided, the process was professional, clear and straightforward.
I would highly recommend.
May 3, 2026
Reply from DFS Furniture - Kings Lynn
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
The staff were very professional and…
The staff were very professional and listened to our needs for a sofa.
The member of staff who helped us went beyond our expectations.
May 2, 2026
Reply from DFS Furniture - Kings Lynn
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
The sales person Charlie was great made…
The sales person Charlie was great made the whole procedure easy and stress free, she was really helpful and very friendly.
May 1, 2026
Reply from DFS Furniture - Kings Lynn
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Colin was excellent
Colin was excellent, he made the whole sale process a pleasure. Well done Colin
April 29, 2026
Reply from DFS Furniture - Kings Lynn
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful gentlemen gave us lots of…
Very helpful gentlemen gave us lots of information and found just what we wanted
April 29, 2026
Reply from DFS Furniture - Kings Lynn
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
The team at your King’s Lynn store were…
The team at your King’s Lynn store were excellent. Aaron and Colin were both knowledgeable and personable, and they went out of their way to recommend great places to visit since I’ve recently moved up from Hampshire.”
April 28, 2026
Reply from DFS Furniture - Kings Lynn
Good morning Julie,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Great service from DFS once again
Great service from DFS once again. Very friendly and helpful staff! Loads of sofa's to choose from and good prices too. Overall great experience shopping, our previous sofas from them have lasted many years with no problems. Thanks again!
April 28, 2026
Reply from DFS Furniture - Kings Lynn
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Delightful Friendly Service
All the staff were friendly obliging and helpful. Nothing seemed too much trouble.
Big thanks for all their help.
April 27, 2026
Reply from DFS Furniture - Kings Lynn
Good morning Pauline,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
the sales guy was very professional and…
the sales guy was very professional and helpful. answered all my questions.
April 26, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Glad I went to DFS. The DFS assistant Arron was extremely…
The DFS assistant Arron was extremely helpful, knowledgeable and courteous. I did not feel pressured into making my decision to purchase, but knew that he was available to help should I need it. The showroom was clean, well laid out and I was able to enjoy looking at the stock. Well done DFS.
April 22, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Colin was very professional
Colin was very professional and knowledgeable he was able to find us the perfect set of furniture for us, he wasn't pushy but answered our questions as asked
Very nice man put us at ease
April 21, 2026
Reply from DFS Furniture - Kings Lynn
Good afternoon Lynn,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful efficient staff / heavy delivery charge
Very helpful efficient staff. I had looked at my options on line but wanted to sit on the sofas to decide which one I wanted. I was given all the information I needed by them to make a decision. Very happy customer from sales experience but was quite shocked @ the £120-00 charged for delivery- the sofa I chose was£587 in total thought £60 would have been enough to pay for delivery .
April 19, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Very Helpful
The Kings Lynn staff were very helpful and knowledgeable. Colin gave us lots of choices to make sure that we were picking the correct sofa for our needs.
He gave us all of the information about additional products and upgrades before getting us the best final price and discount combination. The coffee was also genuinely very nice. We were pleased with your overall service.
April 19, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Kings Lynn
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
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