Great experience from start to finish, Aaron was helpful and patient from the first moment, two visits later we ordered the new sofa set. At no time was it hard sell, he answered all our questions an... See more
Company replied
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We had a fantastic experience. It has been 20 years since we last brought our last over and things are very different since then but the young lad who served us put our minds to ease and offered us a... See more
Company replied
Brilliant service, lovely, helpful, knowledgeable staff! Whole process was easy and enjoyable lady who helped us was amazing and a credit to dfs.
No pressure sales, plenty of information given, take as much time as you’d like, a pleasure to deal with, Now must wait to see if items are as good
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Hardwick Road, PE30 4NA, King's Lynn, United Kingdom
- 0333 999 9748
4.9
Excellent
3K reviews
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Made to feel very welcome with no…
Made to feel very welcome with no pressure to make a purchase.
Everything was explained clearly.
Thank you Colin.
July 15, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
The personal touch
The personal touch. We had been in the store previously and thankfully been educated rather than sold at. Even though this was to be a major purchase for us and we had looked around, we felt the quality of the product was good and the advice given was honest. Thank you for a really good experience all round.
July 14, 2026
Reply from DFS Furniture - Kings Lynn
Hello Lee,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
I was very happy with my purchase of a sofa…
I was very happy with my purchase of a new sofa and found staff member Colin to be very helpful. He dealt with all my queries and made the purchase a straightforward and easy experience
July 14, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
We are really grateful for your kind words and for sharing your experience in our store with Colin. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
I had the best experience in the showroom
I had the best experience in the showroom I was told everything from start to finish and everything was explained promptly
July 2, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Sofa Purchase.
The thoroughness, professional and personable contact we had with salesman Colin. He explained everything in a calm unhurried way. Excellent experience.k
July 11, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
The salesperson was very helpful and…
The salesperson was very helpful and informative. A good service all round.
July 3, 2026
Reply from DFS Furniture - Kings Lynn
Hello Gill,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
The lovely ladies in the Kings Lynn…
The lovely ladies in the Kings Lynn store were very helpful and friendly, even though I had to go back and amend my order cause I got it wrong they were quick to sort it out and get back to me xx
July 10, 2026
Reply from DFS Furniture - Kings Lynn
Hello Sarah,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
The whole experience was ruined by a 3…
The whole experience was ruined by a 3 month wait for delivery
July 2, 2026
Reply from DFS Furniture - Kings Lynn
Hello Stephen,
Thank you so much for sharing your lovely feedback with us, it's much appreciated! We can’t wait for you to receive your new furniture and I can assure you it’ll be worth the wait
Kind regards,
Lia
DFS Customer Support
Customer service was very welcoming
Customer service was very welcoming, helpful and patient.
July 9, 2026
Reply from DFS Furniture - Kings Lynn
Hello Elaine,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent customer service
The customer service was excellent. Colin was polite, friendly, and knowledgeable. He answered all our questions and pointed out details that we should be aware of and take into account. We appreciated his honesty and advice.
July 6, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Fabulous customer service
Fabulous customer service, honest answers and supportive t make the right choice.
July 4, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Aaron couldn’t have been more helpful.
Aaron couldn’t have been more helpful.
Explained all options.
Extremely satisfied.
July 4, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
The lovely young lady called charlene…
The lovely young lady called charlene in the kings lynn branch was very helpful had plenty of time to talk to me and deal with what i needed. BUT THE OTHER YOUNG LADY WORKING WITH HER NEEDS TALKING TO VERY BLUNT YOUNG WOMEN GLAD I NEVER HAD HER AS I WOULD HAVE WALKED OUT AND YOUR SALE WOULD HAVE BEEN LOST.
July 3, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great service from DFS they really…
Great service from DFS they really helped with all the information we needed thanks again
July 1, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful staff without the hard…
Very helpful staff without the hard sell. Nice to be able to browse and have all your questions answered.
June 30, 2026
Reply from DFS Furniture - Kings Lynn
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Colin at the Kings Lynn store was…
Colin at the Kings Lynn store was really good explaining about the products and answering our questions
June 30, 2026
Reply from DFS Furniture - Kings Lynn
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Professional staff and nothing to much trouble
Professional staff. We was left to look around and once we found what we liked your staff member Aaron made us very welcome. He made us feel relaxed and nothing was to much trouble.
June 28, 2026
Reply from DFS Furniture - Kings Lynn
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Had a really good experience in the…
Had a really good experience in the Kings Lynn branch. Went into the store 27/6 add asked questions regarding a corner sofa I saw online. Think his name was Adam who dealt with us and forwarded on all the information so we could go home and measure up. Returned to store 28/6 and Colin completed the sale. Again friendly, informative and made it easy.
June 28, 2026
Reply from DFS Furniture - Kings Lynn
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Adam met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
5 star
I was really confused about furnitures for recently purchased house, the lady in dfs Hardwick,King's lynn really helped me,gave me almost 2 hours, showed detailed varieties of furnitures according to our priorities, also helped me with some guidance for interior. At the end, I found all my questions answered and got deals which sounds unrealistic with qualityful furnitures. I really appreciate the service.
June 27, 2026
Reply from DFS Furniture - Kings Lynn
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
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