Store was laid out well, staff were polite, courteous and helpful, especially Madeleine who was a joy to be served by ! She was friendly, knowledgeable and a delightful young lady who is a credit t... See more
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Great experience from start to finish, Aaron was helpful and patient from the first moment, two visits later we ordered the new sofa set. At no time was it hard sell, he answered all our questions an... See more
Company replied
We had a fantastic experience. It has been 20 years since we last brought our last over and things are very different since then but the young lad who served us put our minds to ease and offered us a... See more
Company replied
Brilliant service, lovely, helpful, knowledgeable staff! Whole process was easy and enjoyable lady who helped us was amazing and a credit to dfs.
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Hardwick Road, PE30 4NA, King's Lynn, United Kingdom
- 0333 999 9748
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Colin at the Kings Lynn store was…
Colin at the Kings Lynn store was really good explaining about the products and answering our questions
June 30, 2026
Reply from DFS Furniture - Kings Lynn
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Professional staff and nothing to much trouble
Professional staff. We was left to look around and once we found what we liked your staff member Aaron made us very welcome. He made us feel relaxed and nothing was to much trouble.
June 28, 2026
Reply from DFS Furniture - Kings Lynn
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Had a really good experience in the…
Had a really good experience in the Kings Lynn branch. Went into the store 27/6 add asked questions regarding a corner sofa I saw online. Think his name was Adam who dealt with us and forwarded on all the information so we could go home and measure up. Returned to store 28/6 and Colin completed the sale. Again friendly, informative and made it easy.
June 28, 2026
Reply from DFS Furniture - Kings Lynn
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Adam met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
5 star
I was really confused about furnitures for recently purchased house, the lady in dfs Hardwick,King's lynn really helped me,gave me almost 2 hours, showed detailed varieties of furnitures according to our priorities, also helped me with some guidance for interior. At the end, I found all my questions answered and got deals which sounds unrealistic with qualityful furnitures. I really appreciate the service.
June 27, 2026
Reply from DFS Furniture - Kings Lynn
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very good
Very good, arrived to just have a look and ended up purchasing 2 recliners. Great staff and store
June 27, 2026
Reply from DFS Furniture - Kings Lynn
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
New sofa
Excellent service the staff were very helpful and very efficient. We had a good idea what we wanted and they were very accommodating.
June 26, 2026
Reply from DFS Furniture - Kings Lynn
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Charlene was excellent very…
Charlene was excellent very knowledgeable and welcoming fantastic staff and fantastic experience.
June 26, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Great service from Colin today
Great service from Colin today, very helpful young man. Polite and had great service skills
June 24, 2026
Reply from DFS Furniture - Kings Lynn
Hello Shirley,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Maddeline was superb throughout the…
Maddeline was superb throughout the process. Very polite and knowledgeable about the product and services. A pleasure to deal with.
June 23, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Charlie was absolutely fantastic
Charlie was absolutely fantastic, she gave me several different options to choose from, from the description I gave her of the room size and colour. Nothing was any trouble and she was very knowledgeable of the furnishings that I bought.
June 22, 2026
Reply from DFS Furniture - Kings Lynn
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Highly recommended. Nice store and staffs
Easy to find what we're looking for. Well know staffs, always there to help with. Explained everything. Highly recommended.
June 18, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Salesman was polite efficient and…
Salesman was polite efficient and informative so made our experience very good.
June 17, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Staff was very knowledgeable and very…
Staff was very knowledgeable and very friendly. We got exactly what we went in for. Great experience
June 16, 2026
Reply from DFS Furniture - Kings Lynn
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards
Vanessa
DFS Customer Support
What a fantastic experience i had…
What a fantastic experience i had buying a new sofa from DFS. A young lady named Madaliane sat with me and answered all my question multiple times because I'm a bit thick and hard of hearing. She went through everything from how to care for the sofa, all about how the recliners workd and all about the delivery. She didn't rush me at all, the sale progressed at a nice pace and I never once felt pressured into buying anything. I can't wait for it being delivered. Thank you DFS and Madalaine.
June 16, 2026
Reply from DFS Furniture - Kings Lynn
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards
Vanessa
DFS Customer Support
We couldn’t have had a better experience
We couldn’t have had a better experience with DFS.
Colin was absolutely great, he showed us numerous sofas and explained everything in detail for us. We really felt in good hands with him and would recommend DFS to everyone!
May 26, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Everyone friendly and helpful
Everyone friendly and helpful, gave good advice not pushy.
June 14, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Kings Lynn
Hello Serhii,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Staff were very friendly and…
Staff were very friendly and knowledgeble. We found what we needed and the service was great.
June 14, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Fantastic service
Fantastic service, wasn’t hassled ,choose my piece of furniture,was offered a drink, young lady was very informative and helpful, extremely kind .
June 5, 2026
Reply from DFS Furniture - Kings Lynn
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Lorraine A
DFS Central Customer Support
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