DFS Furniture - Limerick Reviews 

1,798
TrustScore 5 out of 5

4.9

Ballysimon Road, V94 KR20 Limerick, IE


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Dfs had a great choice of suites and coffee tables. The staff member we dealt with was very helpful, friendly and efficient. The only negative was the seven week wait for our purchase.

Company replied

Rated 5 out of 5 stars

We had a fantastic experience buying our new sofa with the most amazing sales person Omar in the Limerick branch.He was so attentive & explained everything clearly to us & also involved the kids in th... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic experience shopping for a couch today! Staff members were very helpful especially Darren. He really explained everything we needed to know when purchasing our new couch and couldn't... See more

Company replied

Rated 5 out of 5 stars

My husband and I went couch shopping in the dfs in Limrick on July 10th 26 and had the most wonderful experience picking out a new couch for our home. We were assisted the lovely Khushal Koli who coul... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,798)

101,406 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience was great Laura was so…

My experience was great Laura was so helpful and really explained everything to me

November 15, 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good Afternoon,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Great customer service

The customer service was brilliant. Linda really put us at ease. Making such a big purchase you want to feel comfortable and Linda was there to answer all our questions and make the whole transaction very easy.

November 14, 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good Afternoon Hayley,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Very helpful

September 21, 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Thank you for your 5 star review.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Bought a sofa last night!

Dropped into DFS after checking the sofas online. It was great being able to test out the sofa we wanted in-store and see a bunch of other options too. We were greeted by Linda when we walked in who offered us coffee and let us really take our time trying out all the sofas. She guided us through the purchase process and didn't pressure us into anything. We made an order for the sofa we had targeted online (Orka) and decided to go with the 0% payment plan. All of this was handled without any issues by Linda and we're really looking forward to getting our new sofa

November 11, 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

We appreciate you taking the time to share your experience with us. We're happy to hear that you were able to test our sofas in-store and that you found the purchase process easy. Thank you for choosing us, and we hope you enjoy your new sofa!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Excellent staff

Excellent staff. Very knowledgeable and provided great advice and guideance. Great in store choice. Overall a very pleasurable, hassle free experience. Would recommend DFS Furniture Limerick.

November 8, 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

We appreciate you sharing your wonderful feedback. We're happy to hear that our staff's knowledge and guidance, along with the store's selection, made your experience pleasurable.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

The customer service was wonderful

The customer service was wonderful. I was very well served. I had answers to every question. The sales assistant was very nice and funny.

November 10, 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

We appreciate you sharing your experience with us! We are so glad to hear that you were well-served and that our sales assistant was helpful and friendly.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Great salesperson

Made the process easy and explained start of meeting

November 10, 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Customer Service

The manager of the Limerick store spent about 2 hours with us to make sure we got the couch we wanted. She was fabulous!

November 1, 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good morning,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Positive experience DFS Limerick

Another positive experience in store at DFS Limerick, second suite I’ve bought in two years (initially for living room, this time for sitting room,). Sales assistant Linda was lovely, very informative and professional.

November 7, 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good morning Clare,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Our experience in the Limerick DFS…

Our experience in the Limerick DFS showroom was fantastic. Linda was excellent, offered tea or coffee straight away. Was so knowledgeable on the products in store. Her customer service skills were unmatched. So approachable, down to earth and a good laugh!! She out did herself. A credit to DFS.

November 7, 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good morning,

We're really grateful you shared this amazing 5* review. We are glad to hear that Linda helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The staff were extremely helpful and…

The staff were extremely helpful and took plenty of time with us

November 6, 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

We appreciate you taking the time to leave us this great review. We're so happy to hear our staff were helpful and attentive to your needs.

Kind Regards,
Vanessa
DFS Customer Support

Rated 2 out of 5 stars

I bought a sofa

I bought a sofa. But I was not told about the delivery fees upfront. When I finalised and paid advance they informed me about delivery fees. This could have been better for me if they would have let me know of the delivery fees upfront.

October 28, 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good morning Nitin,

Thank you for taking the time to leave your review, your feedback is greatly appreciated. We are so sorry to hear you feel this way regarding the delivery charge.

We appreciate your concerns if this was not initially mentioned when placing the order and we will aim to feed this back

Our delivery charge is the same in-store, online and over the phone. Your delivery will be assembled in a room of your choice by professionals and the packaging of your furniture is then disposed of in a sustainable and responsible way.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Shopping experience

It was a pleasure dealing with Lynda .She was more then helpful and honest. She made the transaction very easy wance we had our minds made up .
The store it self is laid out well and the staff are aware and attentive .All in all a pleasure .

November 2, 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

We appreciate you taking the time to leave us such a fantastic review! We're so glad you were pleased with the service you received and that you found the overall experience to be a pleasure.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Had a brilliant experience with your…

Had a brilliant experience with your customer representative Mia, she went through everything with us and we left really happy !

November 4, 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

We are delighted to hear you had such a brilliant experience with our representative, and left feeling happy. Thank you for sharing your positive feedback!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Review

Omar was very helpful and informative.
Explained everything about the couch the care and what ye offer etc.

November 2, 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good morning Donal,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Omar

Omar was exceptional to deal with. He was extremely knowledgeable about the product and offered advice without being pushy or pressurising us into a decision. We couldn’t fault his customer service in any way.

November 2, 2025
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

We appreciate you taking the time to leave us such a fantastic review! We are so happy to hear that you felt supported by our team member and had a great experience with us.

Kind Regards,
Vanessa
DFS Customer Support

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look