Dfs had a great choice of suites and coffee tables. The staff member we dealt with was very helpful, friendly and efficient. The only negative was the seven week wait for our purchase.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had a fantastic experience buying our new sofa with the most amazing sales person Omar in the Limerick branch.He was so attentive & explained everything clearly to us & also involved the kids in th... See more
Company replied
We had a fantastic experience shopping for a couch today! Staff members were very helpful especially Darren. He really explained everything we needed to know when purchasing our new couch and couldn't... See more
Company replied
My husband and I went couch shopping in the dfs in Limrick on July 10th 26 and had the most wonderful experience picking out a new couch for our home. We were assisted the lovely Khushal Koli who coul... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Ballysimon Road, V94 KR20, Limerick, Ireland
- (061) 439 678
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from DFS Furniture - Limerick
Good morning Martina,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Lucas
Lucas, our sales rep, was very knowledgeable and answered all our questions without putting any pressure on us. He has great patience and a pleasure to deal with. Looking forward now to the arrival of our sofas :-).
January 4, 2026
Reply from DFS Furniture - Limerick
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Lucas.
Kind Regards,
Jordan
DFS Customer Support
Omar
Omar was a lovely lad who knew his stuff and was very helpful and friendly to deal with 10 all round
January 3, 2026
Reply from DFS Furniture - Limerick
Good Afternoon,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Omar.
Kind Regards,
Jordan
DFS Customer Support
I had a Lovely experience in the store
I had a Lovely experience in the store.
It's a very pleasant store to shop in.
Plus Laura was so helpful and so easy to deal with.
January 3, 2026
Reply from DFS Furniture - Limerick
Good Afternoon Aileen,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great service on purchase
Great service on purchase, Omar was really helpful, friendly and had the answers and information to all our questions and hesitations. He made making our first home and first big purchase seamless and explained all the purchase options clearly and took the time to run through the order and ensure everything was correct. The other staff were also friendly and helpful at check over stage. Now we are looking forward to our delivery.
December 29, 2025
Reply from DFS Furniture - Limerick
Good afternoon,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Omar.
Kind regards,
Lia
DFS Customer Support
Fantastic staff ass very kind and…
Fantastic staff ass very kind and helpful would highly recommend
December 28, 2025
Reply from DFS Furniture - Limerick
We appreciate your high recommendation and are so happy our staff were helpful and kind. Thank you for your review.
Kind Regards,
Vanessa
DFS Customer Support
The staff are friendly and very…
The staff are friendly and very attentive, the store has a wide variety of products.
December 27, 2025
Reply from DFS Furniture - Limerick
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Lucas In Limerick
Lucas was very knowledgeable and helpful with our order even when he was under pressure because the system was down. Thanks so much!
December 19, 2025
Reply from DFS Furniture - Limerick
Good afternoon Jennifer,
Thanks for your lovely feedback, we’re glad to hear Lucas met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
We had an amazing sales women guide us…
We had an amazing sales women guide us through the whole experience who answered our questions in great detail. We left there feeling confident and excited for our new furniture.
December 1, 2025
Reply from DFS Furniture - Limerick
We're happy to hear that you had such a wonderful experience and that our sales team provided you with detailed answers. We appreciate you taking the time to share your positive feedback, and we hope you enjoy your new furniture!
Kind Regards,
Vanessa
DFS Customer Support
My experience was great with DFS
My experience was great with DFS. Mia is fantastic with customer relationship.
Really appreciated Mia on her positive attitude.
November 26, 2025
Reply from DFS Furniture - Limerick
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Courteous and helpfull
December 1, 2025
Reply from DFS Furniture - Limerick
Good morning Sean,
Lovely review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Cain was very helpful and friendly and…
Cain was very helpful and friendly and sorted more order quickly
November 20, 2025
Reply from DFS Furniture - Limerick
We're happy to hear that the order was quickly sorted, and the service was helpful and friendly. We appreciate your positive feedback!
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service
Excellent customer service. Staff were extremely helpful and very friendly.
November 27, 2025
Reply from DFS Furniture - Limerick
We appreciate you taking the time to share your positive experience! We're glad our team was helpful and friendly during your visit.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Limerick
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Great selection of sofas
Great selection of sofas. Sales guy Cian really professional, very courteous and a pleasure to deal with.
November 20, 2025
Reply from DFS Furniture - Limerick
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Great store
We got great assistance from Amy and Cian in purchasing our coffee table. Great service
November 23, 2025
Reply from DFS Furniture - Limerick
We're happy to hear that you received great assistance with your coffee table purchase. Thank you for sharing your positive experience with us.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Limerick
We're glad you received excellent assistance from our shop assistant. Thank you for your positive feedback; we appreciate it!
Kind regards,
Vanessa
DFS Customer Support
Great Experience! Highly recommended.
I recently visited the Limerick store to purchase a new sofa, and I couldn’t be happier with the experience. Every time I stopped in, the sales team was welcoming and helpful, creating a relaxed atmosphere with no pressure.
A special mention goes to Linda, who went above and beyond throughout the entire process. She took the time to understand what we needed, guided us through different options, and was incredibly patient while we made our decision. Her product knowledge, professionalism, and genuine willingness to help made all the difference. Thanks to Linda, we found the perfect sofa for our home. She truly deserves recognition for her excellent service.
Highly recommend the Limerick store—and definitely ask for Linda!
November 11, 2025
Reply from DFS Furniture - Limerick
Thank you for your wonderful review. We're happy to hear about the excellent service you received at our Limerick store. We appreciate you mentioning the team's welcoming atmosphere and their helpfulness. We're glad that you found the perfect sofa and that you are pleased with your experience.
Kind Regards,
Vanessa
DFS Customer Support
Had a lovely shopping experience in DFS…
Had a lovely shopping experience in DFS Limerick all thanks to the lovely Ms. Linda Kelly. She was so welcoming and friendly. Very helpful and professional, has great knowledge and advice for an unsure customer.
November 18, 2025
Reply from DFS Furniture - Limerick
Good Afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Excellent experience
From once we entered the store we were looked after so well. Staff were so attentive, knowledgeable and friendly. Didn't feel pressured to buy and nothing about the sale was rushed. I have previously purchased in this store and would highly recommend. Furniture is custom made and very high quality. 5 🌟
November 16, 2025
Reply from DFS Furniture - Limerick
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.