DFS Furniture - Limerick Reviews 

1,798
TrustScore 5 out of 5

4.9

Ballysimon Road, V94 KR20 Limerick, IE


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Rated 5 out of 5 stars

Dfs had a great choice of suites and coffee tables. The staff member we dealt with was very helpful, friendly and efficient. The only negative was the seven week wait for our purchase.

Company replied

Rated 5 out of 5 stars

We had a fantastic experience buying our new sofa with the most amazing sales person Omar in the Limerick branch.He was so attentive & explained everything clearly to us & also involved the kids in th... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic experience shopping for a couch today! Staff members were very helpful especially Darren. He really explained everything we needed to know when purchasing our new couch and couldn't... See more

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Rated 5 out of 5 stars

My husband and I went couch shopping in the dfs in Limrick on July 10th 26 and had the most wonderful experience picking out a new couch for our home. We were assisted the lovely Khushal Koli who coul... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,798)

100,801 reviews in the last 12 months

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Rated 5 out of 5 stars

fantastic level of customer service…

fantastic level of customer service delivered by Linda in your limerick store. Upon arriving to your store , I was greeted by a staff member downstairs and let me know he was there for any questions etc I may have. As I went upstairs I spotted a couch I liked , and obviously sat in it. Linda, who was with a customer at the time and began to go downstairs, came down to where I was at the back of the shop to let me know she would be coming back and also, to see if I needed any help. upon her return , she made the whole process so easy and understandable and god knows I had plenty of questions regarding colours, styles arrangements etc, all of which she answered clearly and concisely for me. after everything was finalised , she offered me a tea or coffee while she was getting the paperwork done. All in all , an absolute delight to do business with and would happily recommend Linda in your limerick store, indeed DFS as a whole to anyone interested in getting a couch .

January 25, 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good Afternoon,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Customer service was excellent. Would definitely go there again.

January 24, 2026
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Reply from DFS Furniture - Limerick

Good Afternoon,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Sofa purchase

We recently purchased a sofa from DFS Limerick and had the absolute pleasure of being helped by Linda. She was truly wonderful from start to finish, so kind, helpful, and informative. Linda took her time with us, answered all our questions, and never once made us feel rushed or under pressure. She was great fun to deal with and made the whole experience very relaxed and enjoyable. Thanks to Linda, buying our sofa was a really pleasant experience, and we would definitely return to her for any future purchases. Highly recommend!

January 24, 2026
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Reply from DFS Furniture - Limerick

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

The assistant lora made me and my…

The assistant lora made me and my daughter feel at ease and told us to take our time before deciding gave me all the information I needed I will recommend my friends to ask for lora any time

January 21, 2026
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Reply from DFS Furniture - Limerick

Good afternoon Mary,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The lady was so helpful and great at…

The lady was so helpful and great at helping us with or lines of inquiry for a sofa and would recommend her assistance anyone who may have concerns about picking out the right sofa 10/10 service

January 20, 2026
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Reply from DFS Furniture - Limerick

We appreciate you sharing your positive experience. We're happy to hear that our team member was so helpful in addressing your questions and guiding you to the right sofa.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

The assistant Omar was knowledgeable &…

The assistant Omar was knowledgeable & helpful. Let’s hope the sofa I ordered will be as good as the sales assistant .

January 18, 2026
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Reply from DFS Furniture - Limerick

Good Afternoon,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, quick response to email queries

January 18, 2026
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Reply from DFS Furniture - Limerick

Good afternoon Cora,

Amazing review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The salesman was personal

The salesman was personal, information, and friendly. I would 100% buy again from him.

January 11, 2026
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Reply from DFS Furniture - Limerick

Good afternoon,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Excellent service from the staff very…

Excellent service from the staff very informative and professional would highly recommend dealing with dfs in Limerick.

January 14, 2026
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Reply from DFS Furniture - Limerick

We're happy to hear that you had such a positive experience with our team in Limerick! We appreciate your kind words and are glad that you found our service informative and professional.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Very happy customer

Darren and Amy were so lovely to deal with. In the Limerick store on the ballysiomon road.
Very professional. Very informative and answered any questions we had.
Darren was very thorough on going through the cleaning aspects/stain removal etc. and he explained all the delivery process and timelines. All staff were extremely helpful. .
Great selection also and get price.

Would definitely come back and will be recommending to a friend/friends.
Ashlynn.

January 14, 2026
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Reply from DFS Furniture - Limerick

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Order C5ZK20880 Excellent customer…

Order C5ZK20880 Excellent customer service by Cian Ryan.
Great advise on colours and matching coffee table

December 31, 2025
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Reply from DFS Furniture - Limerick

Hello,

Thank you for sharing your kind feedback with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great experience with lovely staff

We were buying a sofa and first time we went to DFS in Limerick, we were met with very friendly and accommodating staff. We were met with smiling faces and staff had answers to all the questions we had and were more than happy to show us around. Second time we went there to actually buy a sofa and we were served by Omar. Very knowledgeable young salesman, focused on customer's satisfaction. Answered all of our questions, recognised our needs, so we were happy to purchase a few extras we didn't even consider until that point. Highly recommended shop, with service level at such a high standard, most other shops just can't match.

January 3, 2026
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Reply from DFS Furniture - Limerick

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

After going to several different sofa…

After going to several different sofa supplier showrooms I went to DFS , I first met Omar on the 02/01/2025 who gave excellent advice which helped me make the decision to come back to the Limerick show rooms once I had measured up based on Omar's advice. The next day I met Laura to discuss the purchase . Laura is probably one of the most helpful and friendly sales person I have ever met. She was honest , sincere and gave me confidence I was making a good choice , her knowledge and expertise went beyond her years. I have worked in senior management roles for over 20years and I would say she is a future star of your business.

January 3, 2026
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Reply from DFS Furniture - Limerick

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 1 out of 5 stars

Brilliant experience .. until ..

Brilliant experience from start to finish at DFS Limerick. From the moment we walked in the door, we were met with a warm welcome and friendly smiles. The sales staff were fantastic, everything was explained clearly and very professionally, with no pressure at any stage and even made time for our kids which we appreciated. Excellent service and great sales staff - highly recommended. Looking forward to our new sofa.

Update: delivery date arranged, timeslot confirmed. Day arrived .. and no couch. No communication, left waiting all day. Could only get through to UK call centre who didn't have access to the Irish delivery system. I also tried a bot .. who could only apologise.

I paid in full on the day of order.. a disgrace. Terrible business practice.

January 2, 2026
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Reply from DFS Furniture - Limerick

We appreciate you taking the time to leave us a 5-star review. We're happy to hear that you had a brilliant experience in our Limerick store and that our staff were fantastic and helpful. We hope you enjoy your new sofa!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

5 stars

Omar was very friendly, and helpful and gave great tips on how to keep my funriture at its best.

January 3, 2026
DFS Furniture - Limerick logo

Reply from DFS Furniture - Limerick

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Great service

Great service

January 7, 2026
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Reply from DFS Furniture - Limerick

Good morning,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Helpful staff

Helpful staff
Spacious comfortable showroom

January 2, 2026
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Reply from DFS Furniture - Limerick

Good morning Martina,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

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