DFS Furniture - Manchester Reviews 

Excellent service

The staff member, Dennis, was polite and professional throughout our dealings remembering us from our first visit some days earlier. He was able to answer all questions and never came across as too pushy. An excellent shopping experience, would certainly recommend to others.

Wonderful experience

Lovely young man came back as had other sofa from hear he is so professional in his job what he’s talking about good young man it’s the only place to buy a sofa from

Tony @ Manchester was very polite and professional. He is truly one of the best customer support staff members I have ever come across. He made the whole process very simple and easy to understand. He definitely deserves to be promoted!

Extremely informative and helpful lady called Julie. Asset to your team. Explained well.
Thank you

Amazing, caring, thoughtful, non pushy customer service. Julie at the Manchester store is INCREDIBLE! Great value and high quality too. Made sofa shopping an absolute joy - thank you so much 🤩🤩

Great selection of sofas and it’s great how you can make the sofa fit to your needs. Excellent customer service, staff were very informative and knowledgeable, and even got a coffee!

Lovely experience, great customer service and clear information.

Excellent service, all our questions answered, no mither different options explained. Staff were very helpful. 10 out 10.

Incredible customer service. Everything was well explained and wasn’t rushed into a decision. Had a great time with Ish (Manchester store)! The sofas at DFS are great quality and affordable - better than a lot of other stores online!

Excellent, professional service from Derrick. Really helpful and kind.

It was very friendly environment and nice customer service

This is the second time we’ve bought a sofa from this DFS store in Manchester. We first went in for a nosey as we weren’t sure whether to go for a UShape sofa or an LShape sofa, Faruk introduced himself and said take a look around but if you need me give me a shout.

When we did Faruk was very knowledgable about the sofa’s with sizes off the top of his head for most of them and also wasn’t pushy at all.

We ended leaving but coming back for another nosy round the following weekend, Faruk remembered us and my children but was there to help again where needed. Showing us different layouts and sizes of sofas also offered us drinks each time.

Once we’d made our decision it was quick and easy mentioning the sofa care kit and also the insurance which we choose to get again gave us the information and let us decide which we liked.

All in all, a great service and would buy there again for the 3rd in the decent future.

Ps something to note for the big bosses at DFS, another furniture place at White City give us fresh cookies hint hint ha.

The sales person was very friendly and helpful

That staff member was really helpful and informative. The sale was quick and I had got what I wanted.

Staff were very knowledgeable and friendly.

The welcome , warmth and friendly service
Informative and good guidance

Went to DFS welcomed straight away. Then a sales person introduced himself as ishy he offered us drinks and he looked after us showing us round to the sofa beds and sofas. He was professional, extremely knowledgeable and nothing was too much trouble. He went above and beyond what we expected. He was easy to talk to, he wasn’t pushy, he was funny but tactful and it was a pleasure to be served by him. I bought a sofa bed and a sofa.