We had a fantastic experience at DFS in MK, and we couldn’t be happier with the help we received from Ruhan. He was incredibly helpful, friendly and knowledgeable, making the whole process of orde... See more
Company replied
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We were left to browse but staff checked in periodically. When we found a suite that we liked we were then given all information that we could possibly need. Mark was very attentive and accommodati... See more
Company replied
Anna was great, and very patient. She gave us time to go through the options and advice we were given, giving us the chance to go home and check what would work for us. Even though we changed our min... See more
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Me and my family we had a great experience with DFS team on this Sunday 23 of August. We are very happy with the Salesperson ( Ali )he's amazing with all information and details when you ask him to... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Snowdon Drive, Cairngorm Gate, MK6 1AZ, Milton Keynes, United Kingdom
- 0333 999 9772
4.9
Excellent
8K reviews
Asks customers to review
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**Title
**Title: Great customer service**
I had a very good experience at DFS Milton Keynes. The lady who helped me was very friendly, helpful and professional. Unfortunately, I can’t remember her name, but she took the time to explain everything clearly and made the whole experience easy and pleasant. Excellent customer service. Thank you!
August 1, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Excellent service, friendly and helpful staff.
Very friendly and helpful staff explained all the options available. A wide range of sofas and chairs contribute, and staff not pushy at all. Service was excellent.
August 8, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very helpful and knowlegeable staff
Giovanna was very helpful when I was struggling to decide which sofa to buy
August 8, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Excellent
Experience was fantastic with a huge variety of sofas. Customer service was excellent.
August 8, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great experience
Ali was professional, knowledgable, helpful and went above and beyond to make sure I left happy! Very happy with my new sofa and will definitely be back when I need more furniture.
August 7, 2026
Reply from DFS Furniture - Milton Keynes
Hello Lucy,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Our experience in the shop was amazing
Our experience in the shop was amazing, the information kept coming. Anna was very professional and helpful. The selection of sofas is unmatchable.
August 7, 2026
Reply from DFS Furniture - Milton Keynes
Hello Ana,
Thanks for your lovely feedback, we’re glad to hear Anna met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Mark helped us first time and was very…
Mark helped us first time and was very clear with all the options. Then was in a rush when we came back for the order and went through very quick and easy to order. Great job to the team there. Not pushy with the extras too.
July 31, 2026
Reply from DFS Furniture - Milton Keynes
Hello Thomas,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Mark P was brilliant
Mark P was brilliant, he was a joy to talk to and very helpful with everything, didn’t make me feel pressured at all or try to oversale me it was a very positive experience
August 7, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Great advice and product details given…
Great advice and product details given by Giovanna, plus the two sofas ordered were in stock for delivery in just over a week.
August 2, 2026
Reply from DFS Furniture - Milton Keynes
Hello Tim,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
very good customer service and and…
very good customer service and and satisfied with the sales rep input
July 26, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine E
DFS Central Customer Support
Excellent friendly service
Excellent friendly service. Always need to be aware of all the add ons which add up. Eg delivery , gliders, warranty etc
August 4, 2026
Reply from DFS Furniture - Milton Keynes
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
A good day at the store
I saw several people in my several visits to the store and all were very competent especially giovanna today.
August 3, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
The young man assisting me went above…
The young man assisting me went above and beyond to be helpful, he’s an asset to the company
August 3, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Sofa shopping at Dfs
Lots of different sofas to look at and sit on.
Colour swatches were next to the sofa and were a good size to help with your choice.
Staff were helpful but did not chase you round the store or bombard us with unwanted questions or remarks.
August 3, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Danielle was professional
Danielle was professional, polite and friendly. She suggested different configurations to suit the space we have, which we found very useful. She was very knowledgeable about the different furniture we were looking at, which helped us to choose what was right for us.
August 2, 2026
Reply from DFS Furniture - Milton Keynes
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Danielle met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
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