Very good experience with Sam serving my husband and me. Really thorough with showing us the full Clarence range on your website so that we could have a combined offer of the coffee table, nest of tab... See more
Company replied
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Very good experience with Sam serving my husband and me. Really thorough with showing us the full Clarence range on your website so that we could have a combined offer of the coffee table, nest of tab... See more
Company replied
Rehan (unsure of spelling so apologies if its wrong ) was very welcoming and friendly as soon as we entered the store , he was very helpful and informative and made our sofa search pleasant ! Regularl... See more
Company replied
The sales assistance Arti was extremely knowledgable and helpful giving us sound advice on making our choice of Sofas, she went through all options and advice on how to look after the sofas. The who... See more
Company replied
Rehan was particularly helpful. We liked how he was on hand to respond to any questions but wasn’t pushy. He gave us space and time to make our decision. I’d had been in a few weeks previously to be... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Snowdon Drive, Cairngorm Gate, MK6 1AZ, Milton Keynes, United Kingdom
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Everything was made so easy for us! We came in on Monday to browse and ended up leaving with a sofa, extra unit piece and a footstool! The customer service was on point!

Reply from DFS Furniture - Milton Keynes
Just ordered our new dining table and chairs everything was explained to us how to take care of our furniture. All about the guarantee.so helpfully looking for to getting our furniture big thank you

Reply from DFS Furniture - Milton Keynes

Reply from DFS Furniture - Milton Keynes
The variety of sofas. The staff are helpful but not pushy. (VERY noticeable in surrounding stores)

Reply from DFS Furniture - Milton Keynes

Reply from DFS Furniture - Milton Keynes
the staff member was very informative without being pushy

Reply from DFS Furniture - Milton Keynes
From entering the store we were made to feel welcome but at no time did we feel pressurised. Excellent service and everything fully explained.

Reply from DFS Furniture - Milton Keynes
The sales assistance Arti was extremely knowledgable and helpful giving us sound advice on making our choice of Sofas, she went through all options and advice on how to look after the sofas.
The whole experience was made so easy and stress free

Reply from DFS Furniture - Milton Keynes
Professional, very friendly service. The lady who assisted us was very polite and provided us with a great deal of information. We are very pleased with the service.

Reply from DFS Furniture - Milton Keynes

Reply from DFS Furniture - Milton Keynes
Rehan was particularly helpful.
We liked how he was on hand to respond to any questions but wasn’t pushy. He gave us space and time to make our decision. I’d had been in a few weeks previously to be bombarded by a Spanish lady who even asked to call my partner whilst at work so she could put the sofa on hold . I didn’t like that at all she came across very desperate
Rehan was very knowledgeable, a very good salesman

Reply from DFS Furniture - Milton Keynes
Rehan (unsure of spelling so apologies if its wrong ) was very welcoming and friendly as soon as we entered the store , he was very helpful and informative and made our sofa search pleasant ! Regularly offered us a hot drink and made everything straight forward and smooth , he was very patient, especially with our 2 year old that came along with us, who kept chatting to him. We never felt rushed or pressured which is very important to us as he gave us time to make our decision but he also helped to show us other options that we were interested in before we made our mind up on the san mateo set . We left feeling very happy with the service we received and excited to have our new sofa soon. Big thanks to Rehan , 10/10 ! would highly recommend.

Reply from DFS Furniture - Milton Keynes

Reply from DFS Furniture - Milton Keynes
Very good experience with Sam serving my husband and me. Really thorough with showing us the full Clarence range on your website so that we could have a combined offer of the coffee table, nest of tables and TV stand ordered through. Lovely range of furniture and Sam was very helpful with negotiating an extra offer for us. Looking forward to receiving our new furniture ready for our pending house move. Thank you!

Reply from DFS Furniture - Milton Keynes
So helpful and no pressure to buy anything, only offered good advice, especially as my mum was buying and she is in her 80s.

Reply from DFS Furniture - Milton Keynes
Lisa was so helpful and informative 👏 made our decision much easier.

Reply from DFS Furniture - Milton Keynes
Has to be the lovely lady that served us, very knowledgeable, professional, will felt safe in her hands, also warm @ welcoming

Reply from DFS Furniture - Milton Keynes
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