DFS Furniture - New Malden Reviews 

Excellent service given today by Mo. He sold me exactly what I wanted quickly & efficiently. Fantastic customer service

Staff were super attentive and informative.

Great service from Waseem, Very helpful and gave great suggestions.

Nina was very knowledgable about the item I was purchasing, and was very helpful with my purchase.
She explained the insurance you could purchase clearly, and was very helpful.

Wasim was very thorough, knowledgable, patient and courteous while guiding us through the entire process. We are very happy with our purchase experience.

Nina from the DFS New Malden was extremely helpful, she was friendly and answered all of our questions very well. She was supportive and we appreciated her temperament as we selected the right sofa for us. Thank you Nina for your hospitality and customer service.

Really helpful and friendly staff, very happy with our experience, would recommend!

We received great customer service by the friendly staff in the New Malden store. Very attentive staff and a lovely manager, he asked us what we were looking for and gave us some great advice and we purchased on the same day the sofa’s. We would definitely go back there for our next sofa’s.

Exellent service
Super Friendly staff
Good quality product
Fair price

The assistant was very helpful and informative, gave all the info required, very friendly and polite.

We were served by Mohamed who was extremely helpful about the stock and the various intricacies of the sofas we were interested in, he wasn’t at all pushy and was very polite, he made us feel welcome and was content in the fact that we were not interested in the add on insurance that came with it but did make us realise that the cups for the sofa feet was a good idea and so we purchased them also.

Salespeople very helpful
and patience

Constructive advice given on purchase.
Easy ordering and quicker delivery time than expecting

We had excellent service from Waseem’s. He was very helpful and courteous throughout our purchase.

Lloyd. He’s an extremely good salesman and nice bloke. My son was allowed to roam around while we looked at stuff and I didn’t feel bad. He had a great time. And Lloyd took good care of us and never pushed us to do anything other than choose what felt right.

We bought our first set of furniture from DFS 15 years ago, and it is still in excellent condition. We simply felt it was time for a change.

Over the years, we have also heard from close family and friends about the excellent service DFS provides, and our recent purchase was another wonderful experience.

We found Mr Vasim to be extremely polite, professional, knowledgeable and very experienced, despite being so young. He made the whole experience pleasant and straightforward.

Thank you so much, Mr Vasim, for your excellent service. We truly appreciate your help and would happily recommend DFS to others.

Very helpful team, professional and very good knowledge about the product.

Very straightforward, good experience

Chelsea was extremely knowledgeable and patient with a range of sofas to suit all budgets

The staff (Samir P) was very helpful in finding and selecting a product that suited our needs and recommendations. We were very pleased with the service and are now looking forward to our delivery.