Had a nice experience in DFS riverside, after lots of looking we settled on a sofa and our experience was very relaxed. Reece Wilson served us and was extremely professional. He answered all of our qu... See more
Company replied
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I recently ordered a sofa from DFS and had an absolutely fantastic experience. From the moment I walked in, the service was top-tier. I want to give a special shout-out to the manager who assisted me... See more
Company replied
The sales woman, I think her name was Alesha, took time with us, didn’t feel rushed and was able to take our time deciding. She helped with some suggestions and couldn’t have been more helpful and eve... See more
Company replied
staff were super helpful at the northampton showroom, really new the products and took the time to talk us through the options, explained the expected wear and tear of different styles, and were not p... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
18-20 Towcester Road, NN1 1EE, Northampton, United Kingdom
- 0333 999 9744
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Service in store was excellent and…
Service in store was excellent and Cherese who served us was excellent in giving us all the information needed .
April 28, 2026
Reply from DFS Furniture - Northampton
Good morning Anita,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Good experience
We had a really good experience with DFS.
The Northampton sales people were helpful, considerate, patient and best off all no pressure selling.
The prices of Sofas are ridiculous though but that's not just DFS. You can buy a car for less, let that sink in.
February 28, 2026
Reply from DFS Furniture - Northampton
Good afternoon,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Reece was very helpful
Reece was very helpful. We had a brief chat and were left to have a look around the store, before sitting down and and discussing all our options and placing our order.
April 27, 2026
Reply from DFS Furniture - Northampton
Good afternoon Jonathan,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
We ordered a new sofa and Alicia
We ordered a new sofa and Alicia, John and Reece were so helpful and attentive. Lovely people and so thorough in giving information. Would thoroughly recommend.
April 27, 2026
Reply from DFS Furniture - Northampton
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
A great experience for our first house purchase!
We were welcomed warmly into the Northampton store by Reece and we explained we were looking for a sofa for our first home. Throughout the whole experience, Reece was nothing but helpful, informative and extremely friendly. With it being our first big purchase for our first home, we are quite novice around sofas and what to go for/what not to go for, but we found Reece was exceptionally helpful in explaining things in great detail, such as how different lighting can affect how the colour of sofas look. If Reece hadn’t explained this, I think we would have regretted our choice of colour so we are super grateful for this. Reece gave us plenty of time to look around whilst he made us a coffee each (great coffee by the way) and once we had decided on a sofa, the process into ordering it was very smooth. Reece is a real asset to the Northampton store and we’re so glad he was our salesman for our first big purchase!
April 24, 2026
Reply from DFS Furniture - Northampton
Good Afternoon,
Thank you for taking the time to leave us a 5* review. We’re happy that Reece met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Northampton
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Had a great experience
Had a great experience, buying a new sofa the staff was absolutely fantastic and very helpful in every aspect.
April 26, 2026
Reply from DFS Furniture - Northampton
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Anthony was amazing
Anthony was amazing. Patient, not pushy and explained everything with ease. Credit to DFS
April 25, 2026
Reply from DFS Furniture - Northampton
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Great experience
Great experience, buying our first sofa not pushy at all great advice and info on the products was very helpful
April 25, 2026
Reply from DFS Furniture - Northampton
Hello,
Thank you for sharing your great feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Northampton
Hi,
Thank you for sharing your feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Reece was extremley helpful
Reece was extremley helpful. Was interested in what l required.
April 24, 2026
Reply from DFS Furniture - Northampton
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Jon was very efficient very pleasant. 10 out of 10…
Jon was very efficient very pleasant acknowledge it was a great help to us deciding on what sofa we were gonna have in the end
April 24, 2026
Reply from DFS Furniture - Northampton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great team and service.
April 23, 2026
Reply from DFS Furniture - Northampton
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Northampton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The salesman was excellent
The salesman was excellent. Very knowledgeable and not pushy.
April 22, 2026
Reply from DFS Furniture - Northampton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Anthony was really helpful
Anthony was really helpful, gave us good advice on the various options available to us across the different ranges. Made making our final decision much easier.
April 21, 2026
Reply from DFS Furniture - Northampton
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Received exellent service from the…
Received exellent service from the staff member who assisted me
He was proffesional and knowledgeable and attentive throughout the process
Thank you!
April 20, 2026
Reply from DFS Furniture - Northampton
Good afternoon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
John was great
John was great, very helpful and professional. Excelent service and really nice person.
April 20, 2026
Reply from DFS Furniture - Northampton
Good morning Florentina,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Northampton
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We have just bought a 3 seater from the…
We have just bought a 3 seater from the Ada range from the Northampton, St James store. Anthony made the experience feel relaxed, at our own pace and he explained each step of the process. Super friendly and approachable, build a strong rapport - so much so we xame back the following day to make the purchase with him. Thank you for looking after us!
April 19, 2026
Reply from DFS Furniture - Northampton
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
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