Dan made us feel very welcome, great hospitality and took his time on making sure we knew all the details, He did not shy away from any questions we threw at him and answered them very well with detai... See more
Company replied
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See what reviewers are saying
We recently bought a sofa from DFS Peterborough. Perry, our sales assistant, was friendly, knowledgeable, and never pushy. He took the time to explain everything clearly, from the ordering proces... See more
Company replied
Jana in the Peterborough store was our sales person today. We struck lucky! She welcomed us with a cheery smile when we arrived and then ultimately helped us to find the perfect items. Jana was very h... See more
Company replied
Was served by a lovely young lady, Chloe, who was very friendly and knowledgeable about the products and service. I managed to get everything I wanted and thoroughly enjoyed the experience.
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Maskew Avenue, PE1 2HS, Peterborough, United Kingdom
- 0333 999 9767
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from DFS Furniture - Peterborough
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
The sales assistant
The sales assistant, Nile, was incredibly attentive and helpful. I really appreciated his excellent customer service; it made my shopping experience enjoyable and far less tiring.
July 14, 2026
Reply from DFS Furniture - Peterborough
Hello Precious,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
was allowed to look around until ready…
was allowed to look around until ready staff was then very helpful
July 16, 2026
Reply from DFS Furniture - Peterborough
Hello Derek,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Seamless experience very polite
Seamless experience very polite , knowledgeable and professional
July 15, 2026
Reply from DFS Furniture - Peterborough
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
An excellent experience!
Jana in the Peterborough store was our sales person today. We struck lucky! She welcomed us with a cheery smile when we arrived and then ultimately helped us to find the perfect items. Jana was very helpful, without being pushy, and totally courteous and professional throughout. An excellent experience. Thank you Jana!
July 15, 2026
Reply from DFS Furniture - Peterborough
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Peterborough
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Excellent experience
I was looked after by Daniel who was very friendly, knowledgeable and personable. Not a pushy salesperson at all but very polite and informative and a pleasure to purchase a chair from.
July 15, 2026
Reply from DFS Furniture - Peterborough
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Daniel was fantastic
Daniel was fantastic, friendly and informative. The coffee is also amazing
July 14, 2026
Reply from DFS Furniture - Peterborough
Hello Mary,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments.
Kind regards,
Lia
DFS Customer Support
Excellent Service from Start to Finish
He was extremely patient and helpful throughout our sofa purchase. He took the time to guide us through the different options and clearly explained how we could work out whether the sofa would fit well in our living room.
We visited the store several times, and on each occasion, we specifically preferred to speak with him because of the excellent service he provided. He supported us throughout the entire process, answered all our questions and made sure we were completely happy and confident before making our final purchase decision.
We truly appreciated his professionalism, patience and outstanding customer service.
July 14, 2026
Reply from DFS Furniture - Peterborough
Hello Boldwin,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Peterborough
Hello Andrew,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Peterborough
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
We recently bought a sofa from DFS…
We recently bought a sofa from DFS Peterborough.
Perry, our sales assistant, was friendly, knowledgeable, and never pushy. He took the time to explain everything clearly, from the ordering process and delivery right through to how to care for the new sofa. We felt well informed and never under any pressure to make a decision.
Excellent customer service, and we’re looking forward to our new sofa being delivered. Thank you, Perry, for making the whole experience so easy!
July 13, 2026
Unprompted review
Reply from DFS Furniture - Peterborough
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Peterborough
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Jana was absolutely amazing today
Jana was absolutely amazing today , really appreciate all her advice and suport chosing my sofa today , she had a positive approach and made me feel very welcome in the store!
thank you
kerry park
July 7, 2026
Reply from DFS Furniture - Peterborough
Hello,
We are really grateful for your kind words and for sharing your experience in our store with Jana. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Peterborough
Hello Rachel,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Peterborough
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Daniel helped us on the day he was…
Daniel helped us on the day he was amazing and was really patient and went through everything with us. He helped us choose the best thing for our needs and budget we feel so much more at ease that we’ve made the right choice and super excited to get our sofa delivered. Thank you Dan for all the help we’d definitely recommend to go in store and speak to somebody rather than online.
July 5, 2026
Reply from DFS Furniture - Peterborough
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Daniel met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Peterborough
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Peterborough
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Ben was super helpful in store
Ben was super helpful in store, went out of his way to help us pick all the details and patient with us when we kept changing our minds.
We can not recommend him enough! Great service! Thank you!
July 3, 2026
Reply from DFS Furniture - Peterborough
Hello Leanne,
Thanks for your lovely feedback, we’re glad to hear Ben met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
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