We visited the Sidcup branch today and were welcomed by Isabelle, who was absolutely fantastic from the moment we arrived. She took the time to really listen to what we were looking for, answered... See more
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We have searched for a while visiting different furniture showrooms, this one had the best range. The salesman was amazing, clear and informative & friendly. We went back because of the service he of... See more
Company replied
An excellent showroom all laid out well so we can test the product and make a well informed decision. Combined with excellent service it makes for a good experience.
Company replied
I went to the DFS at Sidcup. As soon as I entered tge doors, a customer assistant by the name of Joseph got up and greeted me. He asked what I was looking for snd he straight away started helping.... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Sidcup By Pass Road, Crittals Corner Road, DA14 6LX, Sidcup, United Kingdom
- 0333 999 9771
4.9
Excellent
8K reviews
Asks customers to review
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Really good service at Sidcup from Kaye.
June 2, 2026
Reply from DFS Furniture - Sidcup
Hello Barry,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Lovely member of staff
A member of staff named Helen was really nice and helpful explained everything we needed to know then let us make our choices without any pressure also just really friendly and chatty .Helen sounded like she had a lot of experience and gave us her honest opinion. Really nice lady and would highly recommend Sidcup store
June 9, 2026
Reply from DFS Furniture - Sidcup
Hello Marion,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello Jill,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The salesman was very helpful and…
The salesman was very helpful and friendly and didn’t pressure me to buy
June 7, 2026
Reply from DFS Furniture - Sidcup
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Picked out our sofa in 5 mins and staff…
Picked out our sofa in 5 mins and staff were friendly and helpful
June 7, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
I cannot recommend Tammy enough what a…
I cannot recommend Tammy enough what a great experience we had buying our sofa… He took all our needs into account and we ended up with our dream set up. Thank you Tammy for all your help.
June 5, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
We were served by Belle and she was…
We were served by Belle and she was brilliant. Very friendly, not a pushy sales person. Belle was knowledgeable, she helped with advice on fabrics and leather to help us make our decision.
June 6, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thanks for your lovely feedback, we’re glad to hear Belle met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Excellent sales team
Came in twice was helped by the same assistant Helen she remembered us from the previous visit. Very helpful and understood our needs. Couldn’t ask for more.
June 6, 2026
Reply from DFS Furniture - Sidcup
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent!
Excellent! Sidcup branch give a brilliant service..staff member Kay who served us was so helpful and efficient. Received our sofas with no issues.super fast delivery!.
June 7, 2025
Reply from DFS Furniture - Sidcup
Hello Dawn,
Thanks for your lovely feedback, we’re glad to hear Kay met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello Sem,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Excellent service at Sidcup store today…
Excellent service at Sidcup store today Brought 4 dining chairs and we was given a reduced delivery charge for only £20 We even got a free £20 scatter cushion fabric to our choice and no delivery charge
June 5, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello Linda,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
We arrived to a warm welcome
We arrived to a warm welcome and were allowed to wander round without salespeople breathing down our necks. One came and asked if he could help and we asked where the recliner chairs were which he showed us and said he would be on hand if we needed any further help
June 5, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Helpful and kind staff
May 28, 2026
Reply from DFS Furniture - Sidcup
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Outstanding Customer Service from Temi
I would like to commend Temi at the DFS Sidcup branch for the excellent service provided during our recent visit. Temi assisted us with both a new order and an existing order, taking the time to address our concerns professionally and efficiently.
We had previously been disappointed with the customer service we received regarding an earlier order, which left us feeling frustrated. However, Temi completely changed our experience. They listened carefully, showed genuine understanding, and went above and beyond to help resolve issues while ensuring our new purchase process went smoothly.
Temi was knowledgeable, patient, and proactive throughout, making us feel valued as customers. Their exceptional customer service restored our confidence in DFS, and we left the Sidcup branch feeling reassured and appreciated.
Thank you, Temi, for turning a disappointing situation into such a positive experience. DFS is fortunate to have a team member who demonstrates such a high standard of customer care.
May 25, 2026
Reply from DFS Furniture - Sidcup
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Wonderful helpful staff
Wonderful helpful staff, went out of their way to ensure I understood everything
June 4, 2026
Reply from DFS Furniture - Sidcup
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Staff were helpful
Staff were helpful, polite and friendly, she gave us the information we needed to make an informed decision on what we needed
June 3, 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Beri was very friendly and helpful
Beri was very friendly and helpful. She helped us find exactly what we needed
May 30, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Sidcup
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
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