We bought our first sofa from Kay at the sidcup branch it was a lovely experience and helped us understand all the finance and arrangements. Massive range of sofas and arm chairs etc on display and re... See more
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Fabulous! First sofa shop we walked into and wasn’t hassled or followed around by assistants, the assistant that did approach us was really helpful but not pushy, with her help we found what we had be... See more
Company replied
Natalie and Isabelle were incredibly helpful and guided me through choosing my sofa. I’m delighted with my final choice. Viewing it in person made all the difference, as the sofa looks far more elegan... See more
Company replied
Just brought a sofa from DFS and was such an easy and relaxing experience with Temi! No pressure involved at all and was extremely knowledgeable about all the add ons and could answer any questions we... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Sidcup By Pass Road, Crittals Corner Road, DA14 6LX, Sidcup, United Kingdom
- 0333 999 9771
4.9
Excellent
8K reviews
Asks customers to review
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We bought our first sofa from Kay at…
We bought our first sofa from Kay at the sidcup branch it was a lovely experience and helped us understand all the finance and arrangements. Massive range of sofas and arm chairs etc on display and really friendly helpful staff
May 30, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from DFS Furniture - Sidcup
Hello Pat,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello Jon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Belle the sales woman was very good at…
Belle the sales woman was very good at telling me about all the options, other colours that were in the range of sofa that I was looking at, very friendly
May 27, 2026
Reply from DFS Furniture - Sidcup
Hello Karen,
Thanks for your lovely feedback, we’re glad to hear Belle met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Great service by a lady named Berry who…
Great service by a lady named Berry who knew her job. Showed me all sofas that would fit into my house. Can’t stress enough how helpful she was.
May 25, 2026
Reply from DFS Furniture - Sidcup
Hello Mrs Michie,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Helen was excellent
Helen was excellent, approachable and helpful. Finding our requirements, the layout of our living room, showing the in and out of the Sofa, working out the dimensions, answerring all questions, a wholesome experience.
May 25, 2026
Reply from DFS Furniture - Sidcup
Hello Sue,
Thanks for your lovely feedback, we’re glad to hear Helen met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Great service from the salesperson
Great service from the salesperson. Knowledgeable, polite and very helpful, made buying easy
May 25, 2026
Reply from DFS Furniture - Sidcup
Hello Graham,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Hello!
Hello, I am very grateful to Key, the consultant at the dfs Sidcup shop, for her help. She is a very kind, caring and professional employee.
May 25, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Wide range of products to pick
Wide range of products to pick, Temi was really helpful with the whole process of picking our furniture
May 23, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
We were served by a sales assistant…
We were served by a sales assistant called Kay. She was 1st class. We were buying a sofa bed and she was happy to show us the differences between them. There was no pressure sale.
Looking forward to my delivery!
May 25, 2026
Reply from DFS Furniture - Sidcup
Hello Mrs Thomas,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Joseph was polite
Joseph was polite, helpful and respectful. He had a good knowledge of the furniture.
May 25, 2026
Reply from DFS Furniture - Sidcup
Hello Miss Donkor,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Natalie and Isabelle were incredibly…
Natalie and Isabelle were incredibly helpful and guided me through choosing my sofa. I’m delighted with my final choice. Viewing it in person made all the difference, as the sofa looks far more elegant in real life than it does online.
May 24, 2026
Reply from DFS Furniture - Sidcup
Hello Victoria,
Thanks for your lovely feedback, we’re glad to hear Natalie & Isabelle met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Very professional in store service and…
Very professional in store service and we managed to get the sofa we wanted
May 25, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello Nick,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Needed a sofa very quickly
Belle welcomed us as soon as we walked into the store, listened to what we needed and showed us various options and then left us to browse, friendly and professional.
May 24, 2026
Reply from DFS Furniture - Sidcup
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
Knowledgable staff
Knowledgable staff, Natalie was great and walked us through each step in detail. Friendly and helpful.
May 24, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello Mr & Mrs Kent,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Very good customer service from Helen
Very good customer service from Helen. Helen made us feel very at ease with a very good attitude. Came away from store feeling very satisfied
May 24, 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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