DFS Furniture - Sidcup Reviews 

8,119
TrustScore 5 out of 5

4.9

Sidcup By Pass Road, Crittals Corner Road, DA14 6LX Sidcup, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We visited the Sidcup branch today and were welcomed by Isabelle, who was absolutely fantastic from the moment we arrived. She took the time to really listen to what we were looking for, answered... See more

Company replied

Rated 5 out of 5 stars

The sofa and chair I have bought looks and feels top quality, the staff was very welcoming and friendly and easy to get on with. The agent I dealt with Temi was very professional and well presented, T... See more

Company replied

Rated 5 out of 5 stars

I went to the DFS at Sidcup. As soon as I entered tge doors, a customer assistant by the name of Joseph got up and greeted me. He asked what I was looking for snd he straight away started helping.... See more

Company replied

Rated 5 out of 5 stars

We have searched for a while visiting different furniture showrooms, this one had the best range. The salesman was amazing, clear and informative & friendly. We went back because of the service he of... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Sidcup By Pass Road, Crittals Corner Road, DA14 6LX, Sidcup, United Kingdom

  • 0333 999 9771

4.9

Excellent

TrustScore 5 out of 5

8K reviews

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4.9

All reviews

(8,119)

101,641 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and choice

Natalie at Dfs did up is lovely. Very real and also knowledgable. She didn’t make us feel any pressure to buy and in fact, encouraged us to take our time. A great choice of furniture at, I thought decent prices. Very flexible credit agreements, easy to use and straightforward.

July 5, 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Rated 4 out of 5 stars

I spent far more than I wanted to.

I spent far more than I wanted to.
The staff were very nice and helpful. They explained things well.

July 3, 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Hello Helen,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Extremely helpful and gave loads of…

Extremely helpful and gave loads of time to browse

July 3, 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Hello Clare,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Satisfied customer

Staff make you welcome and are very helpful

July 3, 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

The sales assistant Joseph at the…

The sales assistant Joseph at the Sidcup branch was very polite and helpful. Nothing was too much trouble.

July 2, 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Hello Alan,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great service

Great service warm greeting and a No rush attitude

July 1, 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Helen at the sidcup branch is always so…

Helen at the sidcup branch is always so helpful, friendly and kind. She goes above and beyond for customers and can’t do enough for you

June 29, 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 4 out of 5 stars

Good sales people

Good sales people , kind and friendly

June 22, 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Good Morning,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Our experience was a friendly one

Our experience was a friendly one. Answered all our questions and explained everything in detail. Couldn’t be happier

June 29, 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Sales assistant was very at her job…

Sales assistant was very at her job made us feel happy

June 18, 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Quick response

June 21, 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Natalie our advisor was very friendly

Natalie our advisor was very friendly, honest and patient. Provide precise information to help us narrow down our sofa choices which would best suit and fit our home. We felt zero pressure to purchase from our first visit, Natalie even recommended for us to double check our measurements and im glad we did as in the end we decided to go with smaller size sofa and it was nice to see Natalie on our second visit who helped complete our purchase.

June 14, 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Greeted as soon as we entered the…

Greeted as soon as we entered the store.
Customer service went above and beyond to help us find what we were looking for.

June 28, 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Our adviser was very good

Our adviser was very good, he provided excellent info and guidance.

June 21, 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Natalie greets us as we entered the…

Natalie greets us as we entered the store with a warm smile.
Natalie showed us the Dunstable range we had in mind and was extremely helpful in explaining finance and extras with us which she made easy for us to understand.
Always with a smile and sense of humour, a credit to DFS. Thank you . Natalie .

June 28, 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Natalie met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Sales staff member Temi was absolutely…

Sales staff member Temi was absolutely amazing with us, explained everything and helped us feel relaxed

June 28, 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Hello Daniel,

Thanks for your lovely feedback, we’re glad to hear Temi met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Excellent experience, recommend the sidcup branch… especially Helen

Helen was professional and knowledgable, her customer service was personable and open to listening.
Able to show me choices which were optimum for what I wanted
Excellent experience, I did not feel pressured.

June 27, 2026
DFS Furniture - Sidcup logo

Reply from DFS Furniture - Sidcup

Good Morning,

Thank you for taking the time to leave us a 5* review. We’re happy that Helen met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.

Kind Regards,

Jordan
DFS Customer Support

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