They were in great in the Slough store, we visited a few sofa shops over the past few days and every single one we were hounded by sales people who didn’t give us the space or time to look around. But... See more
Company replied
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Ahmed was very helpful, talked us through everything we needed to know, explained all the delivery options and made sure we were happy with everything. A very friendly young man and not pushy. We had... See more
Company replied
We had an amazing experience at Dfs. The staff was so helpful and supportive specially the man that helped us Ahmed Malik. He was extremely patient and supported us throughout the process of the buyi... See more
Company replied
I spoke to Mo, who was very informative and had excellent knowledge of all the sofas without needing to look anything up. Mo showed me several options that suited my needs and gave me time to look aro... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Twinches Ln, Slough Retail Park, SL1 5AL, Slough, United Kingdom
- 0333 999 9785
4.8
Excellent
5K reviews
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Found the Recliner to match my Sofa!
I managed to quickly find exactly the style and colour Recliner chair displayed instore that I have been looking for to match my sofa. I was helped by J.K. on 3 separate occasions as the E-signature for monthly future payments would not complete online so I had to go back instore where J.K. sorted the issue in a fast and professional manner. He was very polite and friendly at all times and managed to find the item I was looking for in the colour I wanted without trying to push for a more expensive style. Payment was eventually completed in full which was easier than waiting for the Credit Company to sort themselves out!. Coffee was provided and J.K did not rush me as I am mobility disabled. The Slough store is well stocked with all colours and styles and Disabled parking was easy. The other staff were also polite - I am extremely pleased with the service I received and I look forward to the delivery of my new Recliner chair in June.
May 12, 2026
Reply from DFS Furniture - Slough
Good afternoon Ellie,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Slough
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Slough
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great customer service by Faisal
Great customer service by Faisal, very welcoming and informative
May 10, 2026
Reply from DFS Furniture - Slough
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Faisal welcomed us into the store and…
Faisal welcomed us into the store and looked after us all the way. New sofa purchased for our new home!
May 10, 2026
Reply from DFS Furniture - Slough
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Slough
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great experience at DFS
Great experience at DFS, staff are really informative and friendly. They really took the time to understand our needs and helped us decide on some great products.
May 9, 2026
Reply from DFS Furniture - Slough
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Slough
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
The staff are really friendly they make…
The staff are really friendly they make you feel welcome in the shop. The manager and Ahmed have been very helpful. Very pleased with the service.
May 9, 2026
Reply from DFS Furniture - Slough
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Slough
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Chose of sofas and information given by…
Chose of sofas and information given by the salesman
May 9, 2026
Reply from DFS Furniture - Slough
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Faisal too lad
Here’s a polished rewrite that keeps the warmth and personality of your original:
Faisal was an absolute top lad from the moment we walked in. He greeted us straight away, asked if we needed any help or were looking for a specific sofa, and made us feel really welcome. He was friendly, polite, and clearly knew exactly what he was doing.
My nan is a pensioner and had a set budget, and Faisal made sure we found something suitable without going over it. His customer service was outstanding. This lad is definitely going places — future branch manager or even area manager material.
And the coffee? Easily 11/10.
Service 100/10
Kind Regards
Anthony Highland
Aka Batman
May 9, 2026
Reply from DFS Furniture - Slough
Good Afternoon,
We are really glad to hear that our amazing store staff helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind Regards
Lorraine A
DFS Central Customer Support
The customer service provided me with…
The customer service provided me with everything l needed to purchase my sofa.
May 7, 2026
Reply from DFS Furniture - Slough
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
JK was an excellent and informative…
JK was an excellent and informative sales consultant, which made my decision easier.
May 7, 2026
Reply from DFS Furniture - Slough
Good afternoon,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
We had s salesman called Muhammad he…
We had s salesman called Muhammad he was kind explaining everything nicely made us comfortable allow I could of ordered it cross the road dfs store I drive slough 30min to order my sofa .
May 6, 2026
Reply from DFS Furniture - Slough
Good morning Mr Mustafa,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
super helpful
super helpful. Honest and professional. Great service.
Good to have someone who wants to understand your needs and then offer you items for purchase.
April 28, 2026
Reply from DFS Furniture - Slough
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Slough
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Friendly and helpful
The chap who helped me was very friendly and knowledgeable about the products - as a result I bought more thanI went in for!
May 5, 2026
Reply from DFS Furniture - Slough
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
It was great service by Mohammed right…
It was great service by Mohammed right from the start. He knew everything about the sofa we wanted a was able to guide us through range size and colour and what to expect from our new purchase.
May 5, 2026
Reply from DFS Furniture - Slough
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Mohammed.
Kind Regards,
Jordan
DFS Customer Support
Muhammad was very helpful
May 4, 2026
Reply from DFS Furniture - Slough
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
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