DFS Furniture - Slough Reviews 

5,252
TrustScore 5 out of 5

4.8

Twinches Ln, Slough Retail Park, SL1 5AL Slough, GB


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See what reviewers are saying

Rated 5 out of 5 stars

They were in great in the Slough store, we visited a few sofa shops over the past few days and every single one we were hounded by sales people who didn’t give us the space or time to look around. But... See more

Company replied

Rated 5 out of 5 stars

Ahmed was very helpful, talked us through everything we needed to know, explained all the delivery options and made sure we were happy with everything. A very friendly young man and not pushy. We had... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience at Dfs. The staff was so helpful and supportive specially the man that helped us Ahmed Malik. He was extremely patient and supported us throughout the process of the buyi... See more

Company replied

Rated 5 out of 5 stars

The whole transaction was very calm and efficient, informative and helpful. I had done prior research and just wanted to check in person before ordering online, but your colleague Ahmed at DFS Slough... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Twinches Ln, Slough Retail Park, SL1 5AL, Slough, United Kingdom

  • 0333 999 9785

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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4.8

All reviews

(5,252)

96,596 reviews in the last 12 months

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Rated 5 out of 5 stars

Really great experience in choosing our…

Really great experience in choosing our new sofa. Tania, helped us understand what would work for us in terms of space and most importantly a sofa bed, design and style compared to other options. We came back to see her a few later and decided to buy. We wish to pass on our thanks to her.

May 9, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good afternoon,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Tania.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Alan was fantastic

Alan was fantastic, he was a star in fact. He helped me and family with all the needs and gave us the best outcome under his experience. Customer service was topnotch and he keeps you busy whilst waiting on some checks if you take the finance options at DFS. Thanks Alan And Co

May 15, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great costumer service

Great costumer service

May 15, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good morning,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Helpful staff

Very helpful staff and friendly

May 15, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Amazing Customer Service

Had a really great experience at DFS Slough to buy a new sofa. The team was exceptionally welcoming and provided so much support and advice on choosing the right sofa and furniture for our house. Can't recommend enough :)

May 14, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Gidion was made our buying experince a…

Gidion was made our buying experince a plesure.
Sucb s nice man. Good people skills.

May 14, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

The salesman was very helpful and…

The salesman was very helpful and patient. He explained everything fully
Pleased with the service

May 13, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Excellent

Great staff very comfortable buying experience

May 14, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for your lovely review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Alan at the was very helpful and had a…

Alan at the was very helpful and had a laugh with he as he was going through the process and explained everything that he was doing for us

May 14, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Alan from the slough showroom was very…

Alan from the slough showroom was very helpful, and cheerful person, we highly recommend DFS in slough due to high standard of service we received throughout our journey, very good customer service, very humble.

May 13, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Alan met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Good advice

Good advice

May 13, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for your lovely review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Good reception

Good reception

May 12, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Found the Recliner to match my Sofa!

I managed to quickly find exactly the style and colour Recliner chair displayed instore that I have been looking for to match my sofa. I was helped by J.K. on 3 separate occasions as the E-signature for monthly future payments would not complete online so I had to go back instore where J.K. sorted the issue in a fast and professional manner. He was very polite and friendly at all times and managed to find the item I was looking for in the colour I wanted without trying to push for a more expensive style. Payment was eventually completed in full which was easier than waiting for the Credit Company to sort themselves out!. Coffee was provided and J.K did not rush me as I am mobility disabled. The Slough store is well stocked with all colours and styles and Disabled parking was easy. The other staff were also polite - I am extremely pleased with the service I received and I look forward to the delivery of my new Recliner chair in June.

May 12, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good afternoon Ellie,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Friendly helpful knowledgeable

Friendly helpful knowledgeable

May 4, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Great customer service by Faisal

Great customer service by Faisal, very welcoming and informative

May 10, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Faisal welcomed us into the store and…

Faisal welcomed us into the store and looked after us all the way. New sofa purchased for our new home!

May 10, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

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