DFS Furniture - Slough Reviews 

5,252
TrustScore 5 out of 5

4.8

Twinches Ln, Slough Retail Park, SL1 5AL Slough, GB


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See what reviewers are saying

Rated 5 out of 5 stars

They were in great in the Slough store, we visited a few sofa shops over the past few days and every single one we were hounded by sales people who didn’t give us the space or time to look around. But... See more

Company replied

Rated 5 out of 5 stars

Ahmed was very helpful, talked us through everything we needed to know, explained all the delivery options and made sure we were happy with everything. A very friendly young man and not pushy. We had... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience at Dfs. The staff was so helpful and supportive specially the man that helped us Ahmed Malik. He was extremely patient and supported us throughout the process of the buyi... See more

Company replied

Rated 5 out of 5 stars

The whole transaction was very calm and efficient, informative and helpful. I had done prior research and just wanted to check in person before ordering online, but your colleague Ahmed at DFS Slough... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Twinches Ln, Slough Retail Park, SL1 5AL, Slough, United Kingdom

  • 0333 999 9785

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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4.8

All reviews

(5,252)

96,286 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service from Tanya

Great customer service from Tanya - she gave us options, understood our needs and what we were looking for and most importantly what didn’t work previously with our sofa. Excited to receive our delivery.

May 25, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

We had an extremely knowledgeable and…

We had an extremely knowledgeable and professional sales assistant that made our experience very good. This is a second time I have purchased from DFS and I hope to continue

May 25, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Good customer service

Good customer service, very helpful,

May 25, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for your great review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Excellent service

Gideon was magnificent very nice and friendly and helpful.
Excellent service very happy 😊
Product knowledge was also 👌

May 25, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thanks for your lovely feedback, we’re glad to hear Gideon met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great knowledge and friendly salesman…

Great knowledge and friendly salesman Alan. Really professional and gave us the time and pace to shop around.

May 23, 2026
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Reply from DFS Furniture - Slough

Hello Matt,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The sales person was very professional…

The sales person was very professional and helpful. His knowledge of the product was and sales technique was very professional,

May 25, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello Jit,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Incredible Service!

From the moment we walked in the store, we were made to feel really welcome. We were greeted by Skye who asked us a few questions to get us started. We had an idea of what we wanted and she listened and gave us all of the information we needed.

May 24, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Ahmed was great

Ahmed was great! Made the purchase as easy as possible, looking forward to our new sofa! Hoping it doesn’t take 11 weeks though!

May 23, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Alan in Slough is a fantastic honest…

Alan in Slough is a fantastic honest and very knowledgeable sales man. Happy he looked after us .

May 23, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

JK was a great salesman and not pushy

JK was a great salesman and not pushy. He showed us several options to choose from, very patiently. He was friendly and paid attention to detail.

May 23, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

I would like to say it's really good…

I would like to say it's really good experience in Dfs,I love their quality, and their staff is so helpful and friendly.

May 16, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for sharing your kind review with us.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The young gentleman was extremely…

The young gentleman was extremely helpful I do apologise I’m not sure if it was Daryl or Darren. But he was lovely and knowledgeable thank you for your help. As was the lady with the short funky coloured hair.

May 20, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Very helpful staff and excellent…

Very helpful staff and excellent selection of sofas.

May 20, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Tanya was very patient

Tanya was very patient. Explained everything fully and helped us with decision.

May 19, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good afternoon John,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

I’ve received superb customer service…

I’ve received superb customer service from Mohamed at DFS in Slough.

May 18, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Good customer service

Very helpful with showing the choices and reviewing the options on a large screen.

May 16, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Very good customer service

Very good customer service

May 10, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

We have been looking for a new sofa for…

We have been looking for a new sofa for a long time. Faisal at DFS in slough was very calm, patient and polite throughout the whole sales process. He explained everything step by step and was very professional throughout. He did not push us into buying which I believe is very important, as this has put me off in the past when I have walked into sofa shops. Overall an excellent experience with Faisal. I look forward to receiving my goods.

May 16, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good afternoon Bea,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Really good experience feel fully…

Really good experience feel fully informed on products purchase delivery and agreements

May 16, 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good morning Debbie,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

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