Ahmed was very helpful, talked us through everything we needed to know, explained all the delivery options and made sure we were happy with everything. A very friendly young man and not pushy. We had... See more
Company replied
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We had an amazing experience at Dfs. The staff was so helpful and supportive specially the man that helped us Ahmed Malik. He was extremely patient and supported us throughout the process of the buyi... See more
Company replied
The whole transaction was very calm and efficient, informative and helpful. I had done prior research and just wanted to check in person before ordering online, but your colleague Ahmed at DFS Slough... See more
Company replied
Sales representative name was Tanya from DFS very very efficient very thorough explaining everything else with regards to the sofa the after-care how to puff up the sofa cushions and with regards to t... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Twinches Ln, Slough Retail Park, SL1 5AL, Slough, United Kingdom
- 0333 999 9785
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Alan was so lovely and frondly and took…
Alan was so lovely and frondly and took the time to get to know us and what we wanted which made purchasing soo easy
June 6, 2026
Reply from DFS Furniture - Slough
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Level of Service next to none
Level of Service next to none
Knowledge of products
Ease of communication
Authenticity
Those are just some words ond phrases that I will use to describe our experience today with Allan.
June 6, 2026
Reply from DFS Furniture - Slough
Hello Laurice,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Slough
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Everything was handled professionally
Everything was handled professionally, the staff were very friendly and helpful, especially our salesman Alan.
June 3, 2026
Reply from DFS Furniture - Slough
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Customer service
Tanya was exceptional. Took the time to discuss everything to me and my dad. Very patient and thorough.
June 1, 2026
Reply from DFS Furniture - Slough
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Slough
Hello Gurjinder,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Slough
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Ahmed was welcoming he showed me a lot…
Ahmed was welcoming he showed me a lot of options he took note of what I was looking for without rushing me.
May 31, 2026
Reply from DFS Furniture - Slough
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great experience
Great experience. Gentleman that helped us purchase the corner sofa was informative and very polite.
May 30, 2026
Reply from DFS Furniture - Slough
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Slough
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Friendly and professional staff
The staff was friendly, helpful, and professional. They provided excellent customer service and made my experience great.
May 29, 2026
Reply from DFS Furniture - Slough
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Alan was an absolute gentleman!
Alan was absolutely fantastic. He helped my father choose the best recliner and 2 seater sofa to meet his needs. He took the time to explain options and ask questions. Alan was a real gentleman and made the experience easy from viewing to purchase. Highly recommended!
May 28, 2026
Reply from DFS Furniture - Slough
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Alan met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Alan was professional and ensured we…
Alan was professional and ensured we selected according to our criteria. He outlayed all.pro and cins during selection process. Was very knowledgeable and informative.. Great sales consultant.
May 28, 2026
Reply from DFS Furniture - Slough
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Walked in to DFS Alan approached us…
Walked in to DFS Alan approached us with a friendly manner
Sat us down and explained everything to us and within seconds I ordered my sofa
Very friendly man would definitely recommend.
May 27, 2026
Reply from DFS Furniture - Slough
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Excellent service
Excellent service. Gideon from the Slough branch was amazing, wasn’t pushy, listened to what I needed and explained everything clearly
May 25, 2026
Reply from DFS Furniture - Slough
Hello Kelly,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
5/5 Stars
5/5 Stars – Outstanding Service from Faizal!I had an amazing experience buying my new sofa at DFS, all thanks to Faizal. From the moment I walked in, his incredible knowledge and warm, professional demeanour made the entire process completely stress-free. He was extremely helpful, answered all my questions, and made me feel entirely comfortable with my choice. Faizal truly went above and beyond to provide top-tier service without any pushy sales tactics. If you are shopping at DFS, ask for Faizal—he makes the whole buying journey a breeze!
May 25, 2026
Unprompted review
Reply from DFS Furniture - Slough
Hello Johnny,
We're really grateful you shared this amazing 5* review. We are glad to hear that Faizal helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Highly recommended.
I had an excellent experience thanks to Gedion. He was incredibly patient, took the time to really listen, and made sure I felt comfortable and understood throughout the entire process. His professionalism and skill truly stand out — you can tell he takes pride in doing his job well.
Because of him, I would absolutely come back again for the same service. People like Gedion make all the difference. Highly recommended.
May 26, 2026
Reply from DFS Furniture - Slough
Hello,
Thank you for taking the time to leave us a 5* review. We’re happy that Gedion met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind regards,
Lia
DFS Customer Support
Very friendly and knowledgable. No pressure on making a purchase.
Staff very welcoming, friendly and very knowledgable.
May 25, 2026
Reply from DFS Furniture - Slough
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great customer service from Tanya
Great customer service from Tanya - she gave us options, understood our needs and what we were looking for and most importantly what didn’t work previously with our sofa. Excited to receive our delivery.
May 25, 2026
Reply from DFS Furniture - Slough
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
We had an extremely knowledgeable and…
We had an extremely knowledgeable and professional sales assistant that made our experience very good. This is a second time I have purchased from DFS and I hope to continue
May 25, 2026
Reply from DFS Furniture - Slough
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
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