Again our experience was brilliant - Mitesh was brilliant in helping us conclude on the right sofa for us based on use, living space, comfort, appearance. This is the 3rd sofa we have bought here - se... See more
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See what reviewers are saying
We found the perfect sofa for us from DFS Ruislip. We knew straight away that this was the one that met all our needs however we were still curious about various aspects of the design/features. This i... See more
Company replied
Mitesh was very helpful and his knowledge was outstanding, he assisted us with a variation of ideas which made the purchase of our new sofas smooth. Thank you Mitesh for giving us great service, along... See more
Company replied
Salesperson was amicable and appeared to go out of his way to get our furniture delivered faster and see if a particular model of pillow/soft good was still available. Item was of high quality. Delive... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Stonefield Way, Victoria Retail Park, HA4 0AJ, Ruislip, United Kingdom
- 0333 999 9776
4.8
Excellent
4K reviews
Asks customers to review
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Mr Jason
Mr. Jason was very helpful and very patient. I like the service and it is very got a very good customer service done. I’ll recommend my friend to go and see him if they want to buy any sofa.
June 29, 2026
Reply from DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The salesman was really grateful and…
The salesman was really grateful and hopeful I really enjoyed the conversation with him.
June 28, 2026
Reply from DFS Furniture - South Ruislip
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Reply from DFS Furniture - South Ruislip
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very good experience
Very good experience , went in just to look and came out after a purchase , definitely helped with the salesman who dealt with us . Who wasn’t pushy but was just right 👍🏻
June 28, 2026
Reply from DFS Furniture - South Ruislip
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Exceptional customer service
Exceptional customer service and the advisor we saw was very thorough and very friendly. First class service and certainly 5 Star ⭐⭐⭐⭐⭐
June 28, 2026
Reply from DFS Furniture - South Ruislip
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent service.
June 28, 2026
Reply from DFS Furniture - South Ruislip
Hello Meena,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
We came TO DFS for a recliner chair.
We came TO DFS for a recliner chair and were served by a very nice assistant who was both very polite and knowledgeable. He didn't pressurise us in any way and was very friendly. Very happy to have completed a sale and we left with a smile.
Thank you Mitesh at DFS South Ruislip 👍😎
June 27, 2026
Reply from DFS Furniture - South Ruislip
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Mitesh met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
My experience with DSF was good
My experience with DSF was good , I knew what sofa I wanted so I went in store so I could see how comfortable it was. Adam was one of the staff members that approached us . He was extremely friendly and helpful.
June 27, 2026
Reply from DFS Furniture - South Ruislip
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Adam.
Kind Regards,
Jordan
DFS Customer Support
Not my first purchase
Not my first purchase. Always helpful and attention to detail👍🏾
Staff member Leah Adam very knowledgeable patient and great customer service, made me feel at ease and helpful in my final decisions. Thanks Leah😊
June 19, 2026
Reply from DFS Furniture - South Ruislip
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Leah.
Kind Regards,
Jordan
DFS Customer Support
The service was excellent
The service was excellent. I was served by Sophia who gave expert advice and information on 2 sofa beds I was interested in and she really helped me to decide which one was best for my circumstances. All very efficient, professional and very knowledgeable. Well done and keep up the good work. It is very much appreciated.
June 25, 2026
Reply from DFS Furniture - South Ruislip
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Perfect shopping experience
Our experience was made great by Amina and her colleague, ?Sasha.
The store atmosphere was delightful.
Amino Said's manner was calm, knowledgeable and reassuring.
She is a credit to your company.
June 25, 2026
Reply from DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - South Ruislip
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Great service from jason at ruislip…
Great service from jason at ruislip store. Faultless experience
June 21, 2026
Reply from DFS Furniture - South Ruislip
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
I was ordering a sofa for my daughter…
I was ordering a sofa for my daughter and then said i needed to sort out a bed and karim said we do beds and sorted it straight away such a charming and polite man thank you
June 20, 2026
Reply from DFS Furniture - South Ruislip
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Johnny at dfs exceptional
Johnny our sales adviser did a great job explaining everything to us
Thanks again
June 20, 2026
Reply from DFS Furniture - South Ruislip
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - South Ruislip
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
* Excellent customer service by Manish
* Excellent customer service by Manish
* excellent product knowledge
* Excellent additional information
* Excellent personality
* Excellent efforts
June 18, 2026
Reply from DFS Furniture - South Ruislip
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Mitesh is a very informative,friendly…
Mitesh is a very informative,friendly and helpful customer representative. Very impressed!
June 17, 2026
Reply from DFS Furniture - South Ruislip
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Worth the visit
It was a good experience, there was plenty of choice and I must say the man who helped and advised us was very friendly and professional - unfortunately I didn't get his name.
Steve G
June 17, 2026
Reply from DFS Furniture - South Ruislip
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Excellent service by Mitesh
Excellent service by Mitesh! Very friendly, helpful, and professional. I’m really happy with the experience and would definitely recommend.
June 17, 2026
Reply from DFS Furniture - South Ruislip
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
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