DFS Furniture - South Ruislip Reviews 

Excellent service by Mitesh! Very friendly, helpful, and professional. I’m really happy with the experience and would definitely recommend.

Sofia & Leah (Ruislip Branch)both were very helpful.

Staff were welcoming, courteous, and very helpful.

The service was very good told us all we need to know

We had a fantastic experience at DFS when purchasing our sofa. Mitesh was incredibly informative from start to finish and his energy and enthusiasm made the whole process enjoyable. His knowledge of sofas was impressive and it was clear he genuinely loves what he does.

He took the time to show us a wide range of options and helped us understand what to look for when making such a significant purchase. There was absolutely no pressure just honest advice and plenty of patience as we worked our way around the showroom. After what felt like hundreds, if not thousands, of steps trying different sofas and repeatedly returning to our favourites, we finally made our decision.

What stood out most was how informed and confident we felt by the end. As a sofa is something we expect to buy only once every 10–20 years, having someone as knowledgeable and passionate as Mitesh guiding us through the process made a huge difference.

We left feeling thoroughly informed, excited about our purchase and genuinely happy with the experience. Thank you Mitesh for making such an important purchase an enjoyable one.

Please on our behalf thank Mitesh for his amazing Customer Service for he is a true asset to your organisation.

Highly recommended DFS!

Sophia at the S Ruislip branch was great. The whole experience was smooth and efficient. I got all the info I needed and there were no pushy sales tactics. I have bought my last 3 sofas from DFS and have always been satisfied.

Jason was brilliant and helped us to decide is the right sofa for us.

The staff member who attended me is very nice he knows how to talk to people very polite and helpful

Very polite and kind salesperson

South Ruislip store salesman Mitesh,
Very nice personality and professional at his job with a lot of knowledge regarding products (sofas).
He made me and my son feel at ease while deciding on trying out and purchasing the Antique Black Regency 3 & 2 seater sofas.
A very nice guy.
Good customer service.

In my dealings with DFS, I have always been very happy and satisfied with the results.

They offer some of the finest furniture, are outstanding. Their furniture are extremely comfortable and can be used for many years.

My experience with them this time was even better because of the person who assisted us, Jonnie
He was wonderful and easy to deal with, always making sure that the customer was comfortable and completely satisfied in every way. He was always smiling and carried out his work with the highest level of accuracy, professionalism, and honesty.

Thank you, Jonnie. The branch where you work is very lucky and fortunate to have you on its team. Your dedication, positive attitude, and excellent customer service made this experience truly exceptional. We greatly appreciate your help and wish you continued success.

We returned to DFS after 15 years and they did not disappoint. Nice to see a british company that keeps its record of good quality furniture and good customer service

Consistently good friendly staff anytime I've ever visited the store.
Today me and my daughter came in to buy a sofa, we were looked after very well given lots of information and have come away happy.

We were welcomed by Jason on arrival, he was very friendly and answered all the questions we had. Forgot to mention i placed the order for the sofa.

Very good customer service specially mr venu helpful and great service.all the staff are great.

We had been back and forth to the Ruislip store quite a few times to view the same sofa and thankfully had Adam to talk us through almost every time.

After what was probably our 4th visit we finally made a decision to go for it and we couldn’t be happier (now just waiting for delivery). Adam talked us through the options and helped us with measurements , he was patient and friendly and we never felt rushed in to making any decisions.

Quick and friendly service from Sophia
To the point !

I recently purchased my dream sofas from DFS, and I couldn’t be happier with the entire experience. From the moment I entered the showroom, Vernu Sithamparapillai was friendly, knowledgeable, and helped me find the perfect sofas to suit my home and style.

The quality of the furniture is outstanding, and the sofas are even more beautiful and comfortable than I expected. Delivery was smooth, professional, and on time, making the whole process stress-free.

Thank you, DFS, for helping turn my vision into reality. I would highly recommend DFS to anyone looking for high-quality furniture and exceptional customer service from our shop floor assistant Vernu Sithamparapillai.
Highly recommend the South Ruislip store.