We found the perfect sofa for us from DFS Ruislip. We knew straight away that this was the one that met all our needs however we were still curious about various aspects of the design/features. This i... See more
Company replied
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Again our experience was brilliant - Mitesh was brilliant in helping us conclude on the right sofa for us based on use, living space, comfort, appearance. This is the 3rd sofa we have bought here - se... See more
Company replied
I have brought 2x 2seater sofas it was the end of the day and the two gentlemen were amazing. I then back in to buy a nice coffee table and the gentlemen and lady was also very good .the man on the se... See more
Mitesh was very helpful and his knowledge was outstanding, he assisted us with a variation of ideas which made the purchase of our new sofas smooth. Thank you Mitesh for giving us great service, along... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Stonefield Way, Victoria Retail Park, HA4 0AJ, Ruislip, United Kingdom
- 0333 999 9776
4.8
Excellent
4K reviews
Asks customers to review
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Adam at the Ruislip store was great!
We had been back and forth to the Ruislip store quite a few times to view the same sofa and thankfully had Adam to talk us through almost every time.
After what was probably our 4th visit we finally made a decision to go for it and we couldn’t be happier (now just waiting for delivery). Adam talked us through the options and helped us with measurements , he was patient and friendly and we never felt rushed in to making any decisions.
June 7, 2026
Reply from DFS Furniture - South Ruislip
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Very good service
June 7, 2026
Reply from DFS Furniture - South Ruislip
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Quick and friendly service from Sophia
Quick and friendly service from Sophia
To the point !
June 7, 2026
Reply from DFS Furniture - South Ruislip
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Excellent Experience with DFS
I recently purchased my dream sofas from DFS, and I couldn’t be happier with the entire experience. From the moment I entered the showroom, Vernu Sithamparapillai was friendly, knowledgeable, and helped me find the perfect sofas to suit my home and style.
The quality of the furniture is outstanding, and the sofas are even more beautiful and comfortable than I expected. Delivery was smooth, professional, and on time, making the whole process stress-free.
Thank you, DFS, for helping turn my vision into reality. I would highly recommend DFS to anyone looking for high-quality furniture and exceptional customer service from our shop floor assistant Vernu Sithamparapillai.
Highly recommend the South Ruislip store.
May 30, 2026
Reply from DFS Furniture - South Ruislip
Hello Kapil,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - South Ruislip
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - South Ruislip
Hello Annah,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
I purchased a coffee table and was…
I purchased a coffee table and was served by Jason-- a gentle man with highest level of work ethic and professionalism. More than the shopping I enjoyed the kind and honest approach that made the entire process very pleasant and comfortable. Thank you Mr Jason! People like you are very rare nowadays
June 2, 2026
Unprompted review
Reply from DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Leah was amazing
Leah was amazing, listened to exactly what i wanted and made me feel comfortable. Very bubbly, kind and efficient.
June 2, 2026
Reply from DFS Furniture - South Ruislip
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great Service & Product from DFS
I absolutely love my Armchair from DFS. It has pride of place in my kitchen! Had to wait about ten weeks for it but it was worth it.
December 26, 2025
Reply from DFS Furniture - South Ruislip
Hello Alice,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - South Ruislip
Hello Rebecca,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - South Ruislip
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Fantastic customer service
My experience is that you have fantastic staff, when I was ready the gentleman who had welcomed me into the store introduced me to a member of staff called Johnny, he was brilliant. He was knowledgeable, friendly, patient, answered all my questions. When I finally made my decision on the sofas I wanted I couldn't have been happier. Thank you both very much for the amazing customer service I received
May 23, 2026
Reply from DFS Furniture - South Ruislip
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - South Ruislip
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
SERVICE
EXCELLENT CUSTOMER SERVICE
ABLE EXPLAIN THE CUSTOMER IN DETAIL AND STAFF HAVING KNOWLEDGE ABOUT THE PRODUCT
May 31, 2026
Reply from DFS Furniture - South Ruislip
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
There are lots of beautiful choices
There are lots of beautiful choices, the staff is really helpful!
May 24, 2026
Reply from DFS Furniture - South Ruislip
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - South Ruislip
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Sofa
Extremely helpful explained everything from looking after goods and maintenance and when delivery is due.
Very nice made me feel welcome into the store
May 30, 2026
Reply from DFS Furniture - South Ruislip
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Very helpful & good customer service
Good customer service and very helpful . Thank you
May 30, 2026
Reply from DFS Furniture - South Ruislip
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
I had a very good experience in…
I had a very good experience in designing i had a lovely bloke called jonnie he was so helpful and understanding he was amazing all the stars for him .and very patient x
May 28, 2026
Reply from DFS Furniture - South Ruislip
Good Morning,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare.
Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Jordan
DFS Central Customer Support
Our family had a great experience &…
Our family had a great experience & given best customer service from Mitesh. We been given all the information about the sofa & also about sofa care. we bought the sofa with extra 5 years care and Eaziglide so we can move it easily. Overall we are very happy with the product & satisfied with the service provided by Mitesh (Also had a great chat with the store manager). Highly recommend South Rusilip branch to all.
Regards
Gurung Family
May 30, 2026
Reply from DFS Furniture - South Ruislip
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Mitesh met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
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