We attended today to look at a new recliner sofa, we were accompanied by Kerry who was extremely helpful, no pressure to sell and answered every question we had. We had to pop home to confirm measurem... See more
Company replied
Charles Watts Way, Hedge End Retail Park, SO30 4RT Southampton, GB
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We attended today to look at a new recliner sofa, we were accompanied by Kerry who was extremely helpful, no pressure to sell and answered every question we had. We had to pop home to confirm measurem... See more
Company replied
We were served by Adam who gave an excellent service. We originally came in a few weeks ago and were looking at a completely different sofa. On discussion we decided it wasn’t quite right for us and A... See more
Company replied
My wife Gloria and I have just placed an order for the Kian two seater sofa,in midnight blue fabric, at your Hedge End store. Fisa (I am so sorry if I've spelt it wrong!) was most helpful. She set up... See more
Company replied
We were greeted warmly, and allowed to browse without the feeling of being followed (which has happened in other establishments). When we made enquiries on articles the staff were friendly and poli... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Charles Watts Way, Hedge End Retail Park, SO30 4RT, Southampton, United Kingdom
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I had a great experience purchasing my new sofa from DFS Hedge end. The customer advisor Kerry was incredibly friendly, welcoming and easy to talk to. She made the whole process relaxed and enjoyable, and I never felt pressured. Really helpful and professional throughout — thank you for making the experience so positive!
I had a great experience purchasing my new sofa from DFS. The customer advisor Kerry was incredibly friendly, welcoming and easy to talk to. She made the whole process relaxed and enjoyable, and I never felt pressured. Really helpful and professional throughout — thank you for making the experience so positive!
Experience made easy, with perfect customer service! Mira was very eager and happy to help.
Friendly salesman explained everything clearly
We were made to feel very welcome and not pressured into buying any furniture.
Staff were very helpful and very friendly.

Reply from DFS Furniture - Southampton
We attended today to look at a new recliner sofa, we were accompanied by Kerry who was extremely helpful, no pressure to sell and answered every question we had. We had to pop home to confirm measurements, she was patient and supported us when we returned so we could order the sofa! Can’t wait to get the sofa now🙂

Reply from DFS Furniture - Southampton
Adam was so helpful, not pushy at all like a lot of salesmen . Nothing was too much trouble .

Reply from DFS Furniture - Southampton
Very informative with out being pushy. And was very helpful

Reply from DFS Furniture - Southampton
We recieved amazing customer service. They were patient and took their time explaining all the details of the sofa and we would highly recommend.

Reply from DFS Furniture - Southampton
Extremely helpfull staff. Josh couldn't do enough for us even provided coffee. Helpful, knowledgeable and friendly. Helped us find the perfect sofa for our new extension.

Reply from DFS Furniture - Southampton
Attention to detail and not feeling rushed. I especially like the way everything was double checked with another member of staff so there could be no confusion .

Reply from DFS Furniture - Southampton
Young lady who served was very helpful and knowledgeable was a pleasure to be served by her.

Reply from DFS Furniture - Southampton
Great customer service from Josh who was very helpful

Reply from DFS Furniture - Southampton
Love the way you're not pestered while browsing. I had been in previously and Fyzer had been particularly helpful. A couple of weeks later when I had made a decision on the sofa I wanted, I went in again and found Fyzer. Again she was really helpful and went out of her way to answer all my questions - even calling me back after closing when I had an additional question about dimensions. I was also impressed that your main telephone customer services lady passed my message on immediately so my query could be resolved asap and I could safely sign the contract.

Reply from DFS Furniture - Southampton
I got a great deal on a sofa for my first property today. The salesman (Joe) was kind and professional and processed the sell quickly. I will definitely return for more furniture in the future.

Reply from DFS Furniture - Southampton
Antonio was brilliant and very helpful. Great asset to DFS

Reply from DFS Furniture - Southampton
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