We recently visited DFS and were assisted by Kerry, and we couldn't be more impressed! After looking around several similar stores, we decided to go with DFS. Kerry was friendly, approachable, and ver... See more
Company replied
Charles Watts Way, Hedge End Retail Park, SO30 4RT Southampton, GB
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We recently visited DFS and were assisted by Kerry, and we couldn't be more impressed! After looking around several similar stores, we decided to go with DFS. Kerry was friendly, approachable, and ver... See more
Company replied
We had a really great experience at DFS and wanted to give a special mention to Joe, who helped us purchase our new sofa. Joe was friendly, knowledgeable and genuinely helpful from start to fin... See more
Company replied
At first we went into the showroom looking to purchase a sofa and did find it a little hard to find what we were looking for on display. It was a little hard to work out what options were available fo... See more
Our experience was great! We were served by Josh. He was professional in every way,but also extremely personable and friendly. He explained everything thoroughly to us,and we are really looking fo... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Charles Watts Way, Hedge End Retail Park, SO30 4RT, Southampton, United Kingdom
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Very easy to look round store
Excellent sales quick and polite

Reply from DFS Furniture - Southampton

Reply from DFS Furniture - Southampton
Great and friendly service. All process was done in a professional but friendly manner. No hard sale, but helpful in regards to what we were looking for

Reply from DFS Furniture - Southampton
Adam was very polite and knowledgeable . we had decided on the suite we wished to purchase and he helped us go through the process of choosing colours and extras. pointing out all features and going over payment options. All staff very helpful.

Reply from DFS Furniture - Southampton

Reply from DFS Furniture - Southampton
We went to hedge end in Southampton the looked very good and very clean, very helpful staff and friendly we would like to say a big thank you to Josh and Joe for your great service and the rest of staff are so happy to talk to when passing by.

Reply from DFS Furniture - Southampton
We were able to walk round without being bothered by anyone. We were told that if we needed any help they would be happy to. We left the shop after trying many chairs and looked in other shops. We came back to buy the one I wanted and the staff member that served us couldn't have been more helpful, explaining everything we needed to know. A very pleasant shopping experience.

Reply from DFS Furniture - Southampton
We knew what we wanted, there was no hard sell, gave us time and didn’t pounce the minute we walked in which was such a refreshing change.

Reply from DFS Furniture - Southampton
Joe was very helpful, naturally helpful, friendly and pleasant to deal with. He explained everything to us and answered our questions clearly.

Reply from DFS Furniture - Southampton
staff were lovely, quick experience, answered all our questions. very welcoming environment, chatty staff, didn't seem like they wanted us in and out, even though we came in quite close to closing.

Reply from DFS Furniture - Southampton
All the staff were very helpful and Sumehra who talked us through the whole process. She answered all our questions and gave good advice.

Reply from DFS Furniture - Southampton
Excellent service and support from the sales staff.
Special praise for Samira, who has been exceptionally knowledgeable about the products and very patiently showed us through the various options in store.
Would also like to mention the support Joe offered us to finalise the purchase.

Reply from DFS Furniture - Southampton
Staff left us alone until we had narrowed down the choices. Then made good suggestions on fabric and colour choices.

Reply from DFS Furniture - Southampton
Professional and efficient service with a personable approach, helped us to decide on the correct choice.

Reply from DFS Furniture - Southampton
Very helpful, loads of choice. Customer service advisor very knowledgeable.

Reply from DFS Furniture - Southampton
From entering the store, we were met with friendly , knowledgeable staff. We were not rushed or pressurised. A lovely young man made us all a cup of tea, but the star of the show was the lovely lady, can't remember her name but she had a lovely accent! She couldn't do enough for my elderly mum which was really appreciated. Thank you so much.

Reply from DFS Furniture - Southampton
Great service from Joe, very knowledgable and helpful with the purchase.

Reply from DFS Furniture - Southampton
We were guided throughout buying our new chair by Faiza. She was absolutely marvellous!!! Considerate at all times - never rushing us, but listening to all our questions, explaining every step of the procedure & what to expect - both at time of delivery & beyond.

Reply from DFS Furniture - Southampton
Faiza was fantastic helping us choose our new sofa at DFS... why can't all sales staff be this good!

Reply from DFS Furniture - Southampton
The service was excellent, Harry the young man that served us was a very good salesman and very charming I would recommend DFS
Every time.

Reply from DFS Furniture - Southampton
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