Staff helpful, knowledgeable and with no pestering on both my visits to the store. They provided information requested without pushing. I felt comfortable looking around and leaving on the first visit... See more
Company replied
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Staff helpful, knowledgeable and with no pestering on both my visits to the store. They provided information requested without pushing. I felt comfortable looking around and leaving on the first visit... See more
Company replied
We came into store yesterday to a view sofa we had been looking at online. We were met by michael who couldnt do enough for us, he was not over powering but was on hand to answer any questions and of... See more
Company replied
Great sofa choices at speke DFS. Sue Rimmer was excellent she helped us to choose the correct sofa for our house. She was extremely professional, and explained to us each fabric type and which wou... See more
Company replied
The sales man we dealt with was very knowledgeable and made the process of buying very straightforward We buy all are suites from DFS Speke Liverpool Micheal Meehan the sales person was very pre... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Speke Road, L24 8QB, Liverpool, United Kingdom
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The assistant was helpfull professional and respectfull we are realy pleased.and are looking forward to our new furniture.

Reply from DFS Furniture - Speke

Reply from DFS Furniture - Speke
Had excellent help and service from manager in Speke retail park store liverpool. He explained all the different leathers for our furniture, also went on to explain maintenance and different sizes for sofa I was choosing. Excellent service

Reply from DFS Furniture - Speke
Nicole who helped with my sofa purchase was excellent, very helpful and informative, 10/10

Reply from DFS Furniture - Speke
The sales process was not pressurised in the slightest, Michael was very professional and patient with us throughout the sale.

Reply from DFS Furniture - Speke
We had an amazing experience at DFS Speke. We were left alone to make our choice and then the young lady (sorry can't remember her name) was very helpful and took us through the process of purchasing a Harlan 4 seater Sofa and Harlan Stool. Very happy with the whole process.

Reply from DFS Furniture - Speke

Reply from DFS Furniture - Speke
Straightforward ordering process comprehensively explained by helpful, friendly staff.
Fast delivery. Very happy with our purchase.

Reply from DFS Furniture - Speke
Great experience at DFS speke today,
Darren was very helpful, he helped us find a sofa that was perfect for us ,
Can't wait for it to arrive now 🙂

Reply from DFS Furniture - Speke
Really good experience very pleasant sales man great experience

Reply from DFS Furniture - Speke
Lovely experience . Felt no pressure to buy . Staff were not coming over to you
soon as you walked through the door .
Michael who served us was so professional and really friendly .
Good value for Money .

Reply from DFS Furniture - Speke
Callum was excellent in helping us choose our new furniture. Explained everything in great detail

Reply from DFS Furniture - Speke
Callum was so helpful, gave him my door measurements and he found the right size sofa bed for me, and helped me by showing me how it worked,

Reply from DFS Furniture - Speke
Staff really helpful no rushing you , took time to explain various options.

Reply from DFS Furniture - Speke
Experience was a pleasure and great staff member helped me through the whole process
Would definitely come back in the future

Reply from DFS Furniture - Speke
Michael was friendly and really helpful. Ery relaxed environment

Reply from DFS Furniture - Speke
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