Staff helpful, knowledgeable and with no pestering on both my visits to the store. They provided information requested without pushing. I felt comfortable looking around and leaving on the first visit... See more
Company replied
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See what reviewers are saying
We came into store yesterday to a view sofa we had been looking at online. We were met by michael who couldnt do enough for us, he was not over powering but was on hand to answer any questions and of... See more
Company replied
Great sofa choices at speke DFS. Sue Rimmer was excellent she helped us to choose the correct sofa for our house. She was extremely professional, and explained to us each fabric type and which wou... See more
Company replied
The sales man we dealt with was very knowledgeable and made the process of buying very straightforward We buy all are suites from DFS Speke Liverpool Micheal Meehan the sales person was very pre... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Speke Road, L24 8QB, Liverpool, United Kingdom
- 0333 999 9794
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Very happy
Great product delivered with care from sofa delivery company
March 31, 2026
Unprompted review
Reply from DFS Furniture - Speke
Good afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Speke
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Tony
Tony, the general manager took excellent care of us and helped guide us through making our decision
March 29, 2026
Reply from DFS Furniture - Speke
Good morning Andrew,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Our assistant Darren was fantastic
Our assistant Darren was fantastic, couldn’t be more helpful. Spent plenty of time with us and talked us through everything.
March 29, 2026
Reply from DFS Furniture - Speke
Good afternoon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Speke
Good morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great service from Michael
March 28, 2026
Reply from DFS Furniture - Speke
Good afternoon,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Callum looked after us the moment we…
Callum looked after us the moment we found the right couch for us! amazing guy highly recommend.. coffee is also amazing!!5 stars...
March 20, 2026
Reply from DFS Furniture - Speke
Good morning Lee,
Thanks for your lovely feedback, we’re glad to hear Callum met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Callum
Callum your sales person was excellent. He was helpful, friendly and guided us through the whole process.
March 26, 2026
Reply from DFS Furniture - Speke
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The assistant was helpfull professional…
The assistant was helpfull professional and respectfull we are realy pleased.and are looking forward to our new furniture.
March 25, 2026
Reply from DFS Furniture - Speke
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Speke
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service
Had excellent help and service from manager in Speke retail park store liverpool. He explained all the different leathers for our furniture, also went on to explain maintenance and different sizes for sofa I was choosing. Excellent service
March 12, 2026
Reply from DFS Furniture - Speke
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Speke
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Speke
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Great sales person
March 25, 2026
Reply from DFS Furniture - Speke
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Stress free sofa shopping
Nicole who helped with my sofa purchase was excellent, very helpful and informative, 10/10
March 25, 2026
Reply from DFS Furniture - Speke
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
The sales process was not pressurised…
The sales process was not pressurised in the slightest, Michael was very professional and patient with us throughout the sale.
March 23, 2026
Reply from DFS Furniture - Speke
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Harlan Sofa
We had an amazing experience at DFS Speke. We were left alone to make our choice and then the young lady (sorry can't remember her name) was very helpful and took us through the process of purchasing a Harlan 4 seater Sofa and Harlan Stool. Very happy with the whole process.
March 18, 2026
Reply from DFS Furniture - Speke
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Speke
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Great service all round.
Straightforward ordering process comprehensively explained by helpful, friendly staff.
Fast delivery. Very happy with our purchase.
March 15, 2026
Reply from DFS Furniture - Speke
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great experience at DFS speke today
Great experience at DFS speke today,
Darren was very helpful, he helped us find a sofa that was perfect for us ,
Can't wait for it to arrive now 🙂
March 22, 2026
Reply from DFS Furniture - Speke
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
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