Staff helpful, knowledgeable and with no pestering on both my visits to the store. They provided information requested without pushing. I felt comfortable looking around and leaving on the first visit... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We came into store yesterday to a view sofa we had been looking at online. We were met by michael who couldnt do enough for us, he was not over powering but was on hand to answer any questions and of... See more
Company replied
Great sofa choices at speke DFS. Sue Rimmer was excellent she helped us to choose the correct sofa for our house. She was extremely professional, and explained to us each fabric type and which wou... See more
Company replied
The sales man we dealt with was very knowledgeable and made the process of buying very straightforward We buy all are suites from DFS Speke Liverpool Micheal Meehan the sales person was very pre... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company

Contact info
Speke Road, L24 8QB, Liverpool, United Kingdom
- 0333 999 9794
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fabulous service by Tony DFS speke
Fabulous service by Tony DFS speke, really helpful and thorough

Reply from DFS Furniture - Speke
Darren
He was very friendly and approachable. He explained everything very clearly. Thanks for a good experience.

Reply from DFS Furniture - Speke
The staff were great and walked us…
The staff were great and walked us through every step. Felt really looked after and it was very straight forward

Reply from DFS Furniture - Speke

Reply from DFS Furniture - Speke
Lovely furniture and store
Nicole was very helpful everything we asked she was very knowledgeable and pleasant all through our sale,

Reply from DFS Furniture - Speke
A fantastic range of furniture
A fantastic range of furniture, a bright modern environment, and a brilliant salesman called Michael who was very friendly and enthusiastic and very helpful.

Reply from DFS Furniture - Speke
We got to deal with only one member of…
We got to deal with only one member of staff. Michael was very helpful and gave us the time we needed and advice to make our purchase.

Reply from DFS Furniture - Speke

Reply from DFS Furniture - Speke
Michael in Speke DFS was amazing
Michael in Speke DFS was amazing, took the time to explain everything and wasn’t put off by my husband questioning everything, well be Michael, would return to DFS again 👍👍

Reply from DFS Furniture - Speke

Reply from DFS Furniture - Speke
The communication was clear and a very…
The communication was clear and a very warm welcome from the staff.
Everything was explained in details and i was given enough time and attention to ask questions and double check with my partner if we are both happy with the choice we made.

Reply from DFS Furniture - Speke
Excellent service
Excellent in shop displays. Sales person (Nicole) was friendly, helpful and knowledgable.
All round excellent service.

Reply from DFS Furniture - Speke
Exerlent service got lots of…
Exerlent service got lots of information on products and bought the one that suited me , the young girl was very polite and knew everything about the products

Reply from DFS Furniture - Speke
The sales rep was was informative very…
The sales rep was was informative very helpful,and really polite and respectful,will definately recommend this store.

Reply from DFS Furniture - Speke
The experience was made so easy.
The experience was so easy. The good thing is that there was nobody approaching us as we walked into the shop. We were able to walk around and chose what I wanted. Darren was very friendly and efficient .

Reply from DFS Furniture - Speke
Good choice and great value
Good choice and great value, Nicola the sales assistant was fab, knowledgeable and friendly , made our experience positive

Reply from DFS Furniture - Speke
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







