We came into store yesterday to a view sofa we had been looking at online. We were met by michael who couldnt do enough for us, he was not over powering but was on hand to answer any questions and of... See more
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See what reviewers are saying
Great sofa choices at speke DFS. Sue Rimmer was excellent she helped us to choose the correct sofa for our house. She was extremely professional, and explained to us each fabric type and which wou... See more
Company replied
The sales man we dealt with was very knowledgeable and made the process of buying very straightforward We buy all are suites from DFS Speke Liverpool Micheal Meehan the sales person was very pre... See more
Company replied
Emily was so pleasant & helpful when we were choosing our new sofa Very informative & knowledgeable. Thank you for your help
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Speke Road, L24 8QB, Liverpool, United Kingdom
- 0333 999 9794
4.9
Excellent
3K reviews
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This company invites their customers to review, whether positive or negative
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Reply from DFS Furniture - Speke
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Helpful store assistant who gave us…
Helpful store assistant who gave us time to make a decision before making the purchase.
April 18, 2026
Reply from DFS Furniture - Speke
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Micheal who looked after us was great
Micheal who looked after us was great
Very professional and explained everything great
April 18, 2026
Reply from DFS Furniture - Speke
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Tony was extremely knowledgeable and…
Tony was extremely knowledgeable and very helpful.
April 16, 2026
Reply from DFS Furniture - Speke
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Speke
Hi, I am very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊
Kind Regards,
Vanessa
DFS Customer Support
Susan was so helpful and was able to…
Susan was so helpful and was able to really help me picture my living room. Was an excellent service.
April 14, 2026
Reply from DFS Furniture - Speke
Good morning,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Excellent Service
Tony was very helpful and informative explaining the materials in the suite we were interested in and provided purchase options for an informed decision. Very relaxed shopping experiece.
April 13, 2026
Reply from DFS Furniture - Speke
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Speke
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Speke
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Reply from DFS Furniture - Speke
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Sofa purchase
We were helped with our purchase by a lady called Sue. Sue was great in explaining everything to us , with a sofa purchase you want to get all the details right. Being able to take out an interest free agreement was also a great help to spread the cost. Would recommend DFS.
April 12, 2026
Reply from DFS Furniture - Speke
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Speke
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Speke
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Good customer service
April 11, 2026
Reply from DFS Furniture - Speke
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare.
Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please contact a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Vanessa
DFS Customer Support
Michael was amazing from start to…
Michael was amazing from start to finish and really knew his stuff about the products and what would work best for us.
April 10, 2026
Reply from DFS Furniture - Speke
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Speke DFS - BRILLIANT!!!
We went in today looking for a sofa but also really liked looking at the beds and kitchen furniture as well.
The layout of the store was large, with a lot of choice but it was not too cluttered, which was great.
When it came to the sofa, we asked Tony (the manager) for help and he was absolutely BRILLIANT!
He was in the office to begin with but was happy to stop and help us.
When we needed time to discuss, Tony gave us space and ended up dealing with a few other customers and I could see that he did brilliantly with all of them.
When we got back to him, there was no hard sell but he made me, my wife and two kids feel really at ease all the way through.
When we needed information, suggestions and help he was brilliant, not pushy but really knowledgeable and helpful.
We knew what we wanted and he helped us get it sorted, telling us about the different ways we could make it affordable for us.
I normally do not leave reviews but the store was brilliant and Tony was so good that he absolutely deserved a mention - KEEP UP THE GOOD WORK!!!
Oder 56Y4H9466
April 10, 2026
Reply from DFS Furniture - Speke
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Very professional and very informative
April 10, 2026
Reply from DFS Furniture - Speke
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Speke
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Fabulous service by Tony DFS speke
Fabulous service by Tony DFS speke, really helpful and thorough
April 2, 2026
Reply from DFS Furniture - Speke
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The lady was very helpful and very nice
April 8, 2026
Reply from DFS Furniture - Speke
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
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