We came into store yesterday to a view sofa we had been looking at online. We were met by michael who couldnt do enough for us, he was not over powering but was on hand to answer any questions and of... See more
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See what reviewers are saying
Great sofa choices at speke DFS. Sue Rimmer was excellent she helped us to choose the correct sofa for our house. She was extremely professional, and explained to us each fabric type and which wou... See more
Company replied
The sales man we dealt with was very knowledgeable and made the process of buying very straightforward We buy all are suites from DFS Speke Liverpool Micheal Meehan the sales person was very pre... See more
Company replied
Emily was so pleasant & helpful when we were choosing our new sofa Very informative & knowledgeable. Thank you for your help
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Speke Road, L24 8QB, Liverpool, United Kingdom
- 0333 999 9794
4.9
Excellent
3K reviews
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This company invites their customers to review, whether positive or negative
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Reply from DFS Furniture - Speke
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Would 10/10 recommend
Would 10/10 recommend! Our first time at dfs n I can honestly say I wouldn’t go anywhere else in the future. My & my partner are just moving into our new property & was in need of a new couch. We was picky when it come to finding the right couch due to having a little one on the way 😅 We was greeted by Darren who’s customer care is exceptional. Couldn’t fault the service one bit & was super easy & straight forward when come to ordering the couch that suited us 🙂
Thank you for making our experience positive & smooth sailing
May 5, 2026
Unprompted review
Reply from DFS Furniture - Speke
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Speke
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great friendly and helpful staff
May 4, 2026
Reply from DFS Furniture - Speke
Good afternoon,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Very happy!
We were served by Darren who was very welcoming and friendly. He went through everything thoroughly and was very helpful. Great service!
May 3, 2026
Reply from DFS Furniture - Speke
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Speke
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Chloe was great
Chloe was great. Friendly and helpful. She was clear on expectations etc staff and service great they also didn’t jump on you and let you browse which is great
May 2, 2026
Reply from DFS Furniture - Speke
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Speke
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
great service plenty of good advice regarding size sofa for your room
Susan was really helpful giving mum lots of good advice whilst choosing her sofa from DFS
she was really friendly and very professional, and gave us plenty of time to choose the right sofa
April 28, 2026
Reply from DFS Furniture - Speke
Good afternoon Lorraine,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Great service and experience
All over my experience was brilliant , very knowledgeable staff , very helpful in explaining everything, thank you
April 29, 2026
Reply from DFS Furniture - Speke
Good afternoon Martin,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Friendly patient and helpful staff.
Friendly patient and helpful staff.
Good quality furniture.
Lovely surroundings.
April 28, 2026
Reply from DFS Furniture - Speke
Good morning Hilary,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
The staff Gwere really helpful without…
The staff were really helpful without pressurising you ,everything was explained they are a credit to DFS Speke,we left happy and satisfied with our purchase
April 26, 2026
Reply from DFS Furniture - Speke
Good Morning,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Jordan
DFS Central Customer Support
The lady was so amazing
The lady was so amazing, she is very good marketer. Very professional and friendly
April 25, 2026
Reply from DFS Furniture - Speke
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Highly recommend
It was our first time buying a couch for my partner and I’s first place together and Darren made the experience so easy and relaxed and made sure to not add any stress. Would 10/10 recommend.
April 20, 2026
Reply from DFS Furniture - Speke
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
"Thanks for the help
"Thanks for the help! He was very friendly and made shopping easy."
April 22, 2026
Reply from DFS Furniture - Speke
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Brilliant advice and customer service…
Brilliant advice and customer service from Darren at Speke. Thank you x
April 21, 2026
Reply from DFS Furniture - Speke
Good Morning,
Thanks for the 5 stars It's much appreciated
Kind Regards,
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Speke
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The lady who helped us with our order
The lady who helped us with our order, she was very helpful.
April 12, 2026
Reply from DFS Furniture - Speke
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Fab thanks
I knew which sofa I wanted, so I was just going to browse and sit to make sure. I made my mind up to get the sofa there and then seeing the 0%APR for the 4 years.
The staff at speke all said hi when they seen me and was welcoming. I managed to get a member of the team pretty quick. Hos name was Callum . He was polite and to the point, on noticing my son was making it a little hard for me to talk, he offered to send him to sit on the electronic sofas, which he did. Made everything so much easier to speak and get the sofa ordered. Cal also took me through the agreement and no hidden costs, and the costs what would be added which is great. Even spoke to reassure me there was one sofa on order after noticing on the app there was two.
April 19, 2026
Reply from DFS Furniture - Speke
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Salesman was really helpful
Salesman was really helpful, knowledgable, and very respectful
April 19, 2026
Reply from DFS Furniture - Speke
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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