DFS Furniture - Speke Reviews 

3,349
TrustScore 5 out of 5

4.9

Speke Road, L24 8QB Liverpool, GB


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Rated 5 out of 5 stars

We came into store yesterday to a view sofa we had been looking at online. We were met by michael who couldnt do enough for us, he was not over powering but was on hand to answer any questions and of... See more

Company replied

Rated 5 out of 5 stars

Great sofa choices at speke DFS. Sue Rimmer was excellent she helped us to choose the correct sofa for our house. She was extremely professional, and explained to us each fabric type and which wou... See more

Company replied

Rated 5 out of 5 stars

The sales man we dealt with was very knowledgeable and made the process of buying very straightforward We buy all are suites from DFS Speke Liverpool Micheal Meehan the sales person was very pre... See more

Company replied

Rated 5 out of 5 stars

Emily was so pleasant & helpful when we were choosing our new sofa Very informative & knowledgeable. Thank you for your help

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,349)

93,171 reviews in the last 12 months

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Rated 5 out of 5 stars

Recommend DFS

The sales man we dealt with was very knowledgeable and made the process of buying very straightforward
We buy all are suites from DFS Speke Liverpool
Micheal Meehan the sales person was very presentable explained each step as we ordered are suite, then double checked all the details we had supplied so as we knew we hadn't or he hadn't missed anything off the purchase
Would recommend DFS and Micheal Meehan to friends and family

July 5, 2026
DFS Furniture - Speke logo

Reply from DFS Furniture - Speke

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Friendly

Friendly, explained everything well very imformative all round good service.

July 2, 2026
DFS Furniture - Speke logo

Reply from DFS Furniture - Speke

Hello Dylan,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Sue and Darren were fantastic helping…

Sue and Darren were fantastic helping us choose the right couch with all the options available .. thank you!

June 28, 2026
DFS Furniture - Speke logo

Reply from DFS Furniture - Speke

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Sue and Darren.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Really helpful sales assistant and…

Really helpful sales assistant and slope ordering and finance process. Have had furniture from DFS before and always had good service

June 26, 2026
DFS Furniture - Speke logo

Reply from DFS Furniture - Speke

Good Morning,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

In store experience was pleasant

In store experience was far more pleasant than previous times!

We were not pressured by Staff AT ALL!

March 3, 2026
DFS Furniture - Speke logo

Reply from DFS Furniture - Speke

Hello Roberts,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great customer service from Darren

Great customer service from Darren, we even went back and bought a second!

June 14, 2026
DFS Furniture - Speke logo

Reply from DFS Furniture - Speke

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

We dealt with Darren in store

We dealt with Darren in store, he was friendly, professional and a great help. We even went back to purchase a second sofa with him a few days later

June 21, 2026
DFS Furniture - Speke logo

Reply from DFS Furniture - Speke

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Looking for a Recliner Sofa

Went into the Liverpool, Speke store to look for recliner sofas. Well, I knew what I was looking for but decided on a different one which matched my needs a bit better with help from Susan who looked after us. Everything went smoothly, Susan gave us all the information on how to look after the sofa and how, and when, to contact the insurance if something (hopefully not), should go wrong. Great customer service from Sue. Thank You

June 20, 2026
DFS Furniture - Speke logo

Reply from DFS Furniture - Speke

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Dfs has allways been my go to furniture…

Dfs has allways been my go to furniture shop, the people there are all very helpful, and make me feel relaxed

June 13, 2026
DFS Furniture - Speke logo

Reply from DFS Furniture - Speke

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Excellent service

Excellent service
Staff attentive and knowledgeable
Thank you

June 19, 2026
DFS Furniture - Speke logo

Reply from DFS Furniture - Speke

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Very happy with the communication

Very happy with the communication, any problems were dealt with in a timely manner & nothing was too much very happy

June 19, 2026
DFS Furniture - Speke logo

Reply from DFS Furniture - Speke

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Great experience

Great experience. Very polite and helpful. Kept us up to date from start to finish. Very smooth process. Thanks DFS! Highly recommended.

June 8, 2026
DFS Furniture - Speke logo

Reply from DFS Furniture - Speke

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The man who served us was very polite…

The man who served us was very polite and explained everything very professional ty

June 15, 2026
DFS Furniture - Speke logo

Reply from DFS Furniture - Speke

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Michael was exceptional with us from…

Michael was exceptional with us from start to finish and helped guide us through the process seamlessly. His customer service was second to none.

May 23, 2026
DFS Furniture - Speke logo

Reply from DFS Furniture - Speke

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Excellent salesman was very…

Excellent salesman was very knowelabedgeable

June 13, 2026
DFS Furniture - Speke logo

Reply from DFS Furniture - Speke

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Quick and easy

Quick and easy. Wonderful service

June 11, 2026
DFS Furniture - Speke logo

Reply from DFS Furniture - Speke

Hello,

Thank you for your great feedback.

Kind regards,
Holly M
DFS Customer Support

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