Visited 3 times, To choose the right suite..Georgia greeted us each visit with a friendly Hello and a smile, No pressure selling just great customer sevice . Georgia was really helpful pleasant and... See more
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We had such a lovely experience at the DFS Stirling store. From the moment we walked in, we felt genuinely welcomed and looked after. The young lady who served us was absolutely fantastic she was... See more
Company replied
Such an easy and seamless process. Customer service was brilliant and went through everything we needed to know an answered any questions we had without any hesitation.
The sales lady was so good and very helpful her knowledge of the products that was on offer was second to none(she knew sizes off the top of her head)most importantly it was a great experience buy... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Muirton Road, springkerse retail park, FK7 7TL, Stirling, United Kingdom
- 0333 999 9839
4.9
Excellent
5K reviews
Asks customers to review
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Excellent service
Excellent service and knowledgable staff. Not the usual pushy sales you would expect. Would definitely recommend
June 21, 2026
Reply from DFS Furniture - Stirling
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
well informed staff who were both kind…
well informed staff who were both kind pleasant and knowledgeable
June 21, 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Great service
June 21, 2026
Reply from DFS Furniture - Stirling
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kinds Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Stirling
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kinds Regards,
Vanessa
DFS Customer Support
Great service from Ruari- my husband…
Great service from Ruari- my husband says thanks! He has no clue what I bought but I seem happy!
Great patience, showing me many options and comparisons, whilst I changed my mind at a disturbingly rapid rate!
I set a final test of changing my colour choice as he wrote up my invoice!!! - he passed with flying colours and still kept smiling!
June 20, 2026
Reply from DFS Furniture - Stirling
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
From start to finish Heather was…
From start to finish Heather was fantastic askedcwhat we were looking for and took us to the products she thought we would like. Was very patient and explained everything well and made sure we knew what we had to do. Explained the delivery procedure as well. Very relaxing experience and she had such a nice manner and was very chatty. Would have no hesitation to recommend your company.
June 20, 2026
Reply from DFS Furniture - Stirling
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Advisor was friendly and not…
Advisor was friendly and not overbearing. Gave time to look around.
June 18, 2026
Reply from DFS Furniture - Stirling
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Great friendly store
Was welcoming and the sales assistant Heather was excellent down to earth and real and was very helpful. Have purchased before from the store and always have great service.
June 19, 2026
Reply from DFS Furniture - Stirling
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Healther was such an amazing and…
Healther was such an amazing and supportive staff, she made everything easier for me , thanks and make sure she gets this review
June 19, 2026
Reply from DFS Furniture - Stirling
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Fantastic staff
The range of sofa was excellent and sales staff were extremely helpful and efficient just loved the the whole experience
June 19, 2026
Reply from DFS Furniture - Stirling
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Great service
Ruaraidh in store was extremely knowledgeable, helpful and friendly. There was no pressure to purchase and Ruaraidh happily went the extra mile in making my purchase straight forward. Thank you very much. Looking forward to the delivery.
June 18, 2026
Reply from DFS Furniture - Stirling
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Stirling
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Kind friendly service
Kind friendly service. Good knowledge of products. Happy to help and understand on what our needs were
June 16, 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Georgia was fantastic
Georgia was fantastic very knowledgeable and made the whole process very easy.
June 15, 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very helpful and friendly staff
Very helpful and friendly staff, no pushy sales people
Never pressured into making a decision
June 13, 2026
Reply from DFS Furniture - Stirling
Good Morning,
Thank you so much for taking the time to give us review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Great friendly and efficient service
Great friendly and efficient service. The sales lady Georgia had a fantastic knowledge of the products.
June 15, 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
We went into your Stirling branch…
We went into your Stirling branch ,Heather was amazing , she greeted whenever we went in , so easy to speak to
Made us feel we were in good hands
She is a credit to your business
Aileen Ford
June 15, 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Easy and all the correct information…
Easy and all the correct information given. Great service.
June 14, 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Stirling
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Great explanation of product and price…
Great explanation of product and price very good would recommend
June 14, 2026
Reply from DFS Furniture - Stirling
Hello George,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
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