We walked in and were welcomed straightaway by a lovely guy Mustafa in a friendly non pushy way. He asked us what we were looking for, took us straight to it, asked us a few questions. Told us everyth... See more
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Great customer service from Alan,there was no pressure whilst looking round,he explained everything we needed to know before purchasing our sofa today, very friendly.
Company replied
Jacky I think her name was the one that helped us today and her customer service was second to none. She couldn't have explained the whole thing any better if she tried and made our shopping experienc... See more
Company replied
Nicky the sales man was outstanding. He was attentive, compassionate and caring. He took exceptional care of us especially my elderly mum , making sure she was comfortable at all times during our time... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Saint Marys Way, The Peel Centre, SK1 2HD, Stockport, United Kingdom
- 0333 999 9829
4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Mustafa in the Stockport store was…
Mustafa in the Stockport store was great, made it a really easy experience ordering our sofa!
July 24, 2026
Brilliant experience with Mustafa at DFS Stockport
We walked in and were welcomed straightaway by a lovely guy Mustafa in a friendly non pushy way. He asked us what we were looking for, took us straight to it, asked us a few questions. Told us everything we needed to know. We decided to buy it, no hassle, paperwork sorted, job done. He was great, DFS great, we’ve bought loads of furniture over the years and probably will again.
July 17, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Ellis the salesman was really helpful
July 22, 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Stockport
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Great customer service from Alan,there…
Great customer service from Alan,there was no pressure whilst looking round,he explained everything we needed to know before purchasing our sofa today, very friendly.
July 23, 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The customer service was great anything…
The customer service was great anything i needed to know he explained to me and tell me that if i need coffee or tea i can have it that was my first time to go to shop to offer that
July 22, 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Excellent service staff very helpful…
Excellent service staff very helpful and friendly
July 22, 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Colin was very helpful and easy to talk…
Colin was very helpful and easy to talk to. Got ourselves an amazing, huge U shaped sofa for just £40 a month.
July 21, 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great service in the Stockport store
Great service in the Stockport store. Finally found my perfect sofa, thank you!! Store staff were excellent - really went above and beyond
Just wish the delivery times were quicker...... (hence knocking off one star)
July 18, 2026
Reply from DFS Furniture - Stockport
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
The sale person was very and cheerful…
The sale person was very and cheerful and help us with everything we needed to know would definitely recommend
July 19, 2026
Reply from DFS Furniture - Stockport
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Lorraine A
DFS Central Customer Support
Very Friendly Staff
Very Friendly Staff, Let me take My Dog in. Offered Drinks etc. Went through all the Finance details and answered all my questions. Would highly recommend to anyone 😊 The Lady seeing to me was well dressed and chatty as well 👍
July 18, 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Alan went so helpful and patient
Alan went so helpful and patient. Wasn’t a hard sell which was very refreshing.
July 17, 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Knowledgeable and helpful but not pushy.
I was shopping for a large item on my own, the first time since losing my partner. Your salesman Colin, made it really easy and went out of his way to make sure I was happy with my purchase. He was helpfuland knowledgeable without being pushy.
July 16, 2026
Reply from DFS Furniture - Stockport
Hello Josie,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
The staff were really helpful
The staff were really helpful , and friendly you could ask them anything really enjoy the experience
16/07/2026
July 16, 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Stockport
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Jacky I think her name was the one that…
Jacky I think her name was the one that helped us today and her customer service was second to none. She couldn't have explained the whole thing any better if she tried and made our shopping experience alot easier.
July 15, 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Anthony was brilliant from start to…
Anthony was brilliant from start to finish, and also so was Shaun (The manager). They made it very straightforward and reassuring when deciding which sofa was best for us. They are both a credit to the store.
July 14, 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The service talking through whats the…
The service talking through whats the best features there was no rushing and very polite
July 15, 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Anthony was great
Anthony was great, amazing customer service from the beginning when we walked in to the end when paying. So friendly and helpful!
July 14, 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
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