DFS Furniture - Stockport Reviews 

5,220
TrustScore 5 out of 5

4.9

Saint Marys Way, The Peel Centre, SK1 2HD Stockport, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Loved the relaxed feel with staff, not jumped on when you gone through the door is a novel change! Liked the offer of a coffee albeit turned into an expensive one 😉 Particular mention goes t... See more

Rated 5 out of 5 stars

Accent Slipper Chairs. Very personable responsive service. Understood exactly what we were looking for and guided us through. Very courteous. Whole thing was very quick and easy.

Company replied

Rated 5 out of 5 stars

Antony was just perfect, because we knew what we wanted & we told him he didn’t try to clever & change our minds, no hard sell or anything, he made it easy for us to order the new suite & kept every s... See more

Rated 5 out of 5 stars

Really nice and relaxed, non pressure sales experience. Colin (sorry think this was his name!) has a great manner and built rapport easily, very knowledgeable and friendly. Overall good experience and... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Saint Marys Way, The Peel Centre, SK1 2HD, Stockport, United Kingdom

  • 0333 999 9829

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(5,220)

98,550 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Made to feel very welcome

Made to feel very welcome, and very helpful

August 15, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for your lovely feedback.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very helpfull very clear with all the…

Very helpfull very clear with all the info given to me the staff very good
Very happy thank you 10 out 10 for me

August 15, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for sharing your positive feedback with us.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

It was amazing

It was amazing

August 14, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Really nice and relaxed

Really nice and relaxed, non pressure sales experience. Colin (sorry think this was his name!) has a great manner and built rapport easily, very knowledgeable and friendly. Overall good experience and looking forward to our new sofa!

August 14, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Colin.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

i have wanted a brand new sofa for a…

i have wanted a brand new sofa for a long time, the sale's man was very helpful, service with a smile, polite, helped me to choose the right one,

August 14, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Friendly staff

Ellis was friendly, polite, and knowledgeable. Helped us to make the right choices for us without being pushy or sales focused.

August 13, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

We had a great time with Colin who gave…

We had a great time with Colin who gave great information and assisting sorting paperwork out

August 12, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for sharing your lovely review with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Staff was realy helpfull and patient…

Staff was realy helpfull and patient with me explaining it all clearly

August 12, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

Good service

We were looked after by Alan very well, he was very informative and patient with us. Everything was sorted quite easily.

August 4, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello Maria,

Thanks for your lovely feedback, we’re glad to hear Alan met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

pleasant experience

We weren't pounced upon when entering store ....
salesmen was really friendly yet not pushy .
offered us coffee ....we made purchase and left all very pleasant

August 11, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello Nicola,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Good range of furniture and carpets. Very helpful staff!

Good range of furniture and carpets. Well displayed. Salesman Nicky was friendly, able to advise on the product range.
He provided information and allowed us time to consider what we wanted to buy. This is quite unusual, he checked back on progress several times and provided drinks. We made the purchase.

August 11, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello Simon,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Nicky.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Pleasant surroundings

Pleasant surroundings, staff not pushy but helpful when decision was made.

August 9, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello Andrea,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Niki and the team were great

Niki and the team made the process smooth and I left feeling super informed about the process and how to contact them if I ever need to in the future in relations to the sofa Fab!

August 10, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Niki.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Absolutely great staff the guy whom did…

Absolutely great staff the guy whom did our sale was really nice , easy to talk to, very experienced in his knowledge and honest about the sofas we was looking at , all in all very happy with our experience at DFS today 😊

August 9, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

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