DFS Furniture - Stockport Reviews 

5,246
TrustScore 5 out of 5

4.9

Saint Marys Way, The Peel Centre, SK1 2HD Stockport, GB


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Rated 5 out of 5 stars

Ordered a 2 and 3 seater Sofas plus a matching rug, today from DFS in Stockport. Nicky who served us was very helpful, friendly and informative. I would definately request Nicky again if I were to... See more

Company replied

Rated 5 out of 5 stars

Colin the salesman was absolutely brilliant,very thorough with explaining everything to do with our purchase. Extremely informative and this made buying our suite very easy. A very friendly guy who pr... See more

Company replied

Rated 5 out of 5 stars

We called into the Stockport branch, I'd seen a garden set on line, Colin the salesman was very helpful. Obviously the furniture wasn't in store, but Colin got it up on line for us, if he hadn't go... See more

Company replied

Rated 5 out of 5 stars

Loved the relaxed feel with staff, not jumped on when you gone through the door is a novel change! Liked the offer of a coffee albeit turned into an expensive one 😉 Particular mention goes t... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Saint Marys Way, The Peel Centre, SK1 2HD, Stockport, United Kingdom

  • 0333 999 9829

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(5,246)

101,274 reviews in the last 12 months

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Rated 5 out of 5 stars

We had a really good experience from…

We had a really good experience from the store .Nicky was attending us and he was 100 percent professional and been very helpfull.He understood our ideas and tastes and he put his effort to make our choices easy

June 22, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Easy transaction

Easy transaction. Salesman very helpful.

June 22, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Our visit today was extremely good

Our visit today was extremely good. Jackie our assistant could not of been nicer.She helped us with all the questions we had,she was very knowledgeable about all things DFS. We bought a lovely 2 seater couch came out of the store very happy and cannot wait for delivery.

June 22, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

What a great salesperson Ellis is.

We went to DFS just to have a look for a bed and we instantly fell in love with one of the beds. Ellis came over and introduced himself and asked if we needed any help. He was professional, informative and friendly. He made sure that we had time to look at the mattresses ourselves and we didn’t feel like we were being pushed into anything. He was very honest and made us feel comfortable. What a credit to the Stockport dfs branch. Thank you very much Ellis. We look forward to receiving our new bed.

June 20, 2026
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Reply from DFS Furniture - Stockport

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

I was left to peruse and not be…

I was left to peruse and not be mithered by a sales person. Staff were on hand to answer any questions I had. Alan my sales man was very helpful, polite and friendly.

June 11, 2026
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Reply from DFS Furniture - Stockport

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Very helpful and very nice and help…

Very helpful and very nice and help use with the one we wanted
Mr Iain Hodgkinson

June 16, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, very knowledgeable, patient, and no hard sell. Great value for money.

June 16, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Afternoon,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Alan was friendly,knowledgeable and…

Alan was friendly,knowledgeable and helpful.
He went out of his way to make sure we got the best product for us.

June 16, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Colin was very helpful,friendly and…

Colin was very helpful,friendly and informative.

June 16, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 1 out of 5 stars

Had a great experience the staff were…

Had a great experience the staff were very help ful

May 31, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good afternoon Susan,

Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare. Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Had a really good experience in your…

Had a really good experience in your Stockport store at the Peel Centre. Helpful attentive staff without being overbearing. Much prefer shopping in store instead of online. Really pleased that we found what we were looking for.

June 14, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Excellent service

Excellent service, made to feel very welcome, no hard sell,friendly happy staff,superb product,staff made the day so special ,wouldn't hesitate recommending Dfs.

June 14, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The service was good .Ellis very polite…

The service was good .Ellis very polite and friendly. Explained everything to me .

June 11, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for sharing your lovely review with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

We originally called in on Friday to…

We originally called in on Friday to take a look around, needed to double check measurements so came back Sunday and was greeted by Mustafa! What a lovely friendly gentleman. Very professional & knowledgeable, not at all pushy when offering additional products
Highly recommend :-)

June 14, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello Katie,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Nice lady

Nice lady, well informed

June 14, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 4 out of 5 stars

Excellent service from sales person

Excellent service from sales person. Very knowledgeable and helpful.
Downside was having to pay for parking right outside the shop with no offer of a refund.

June 12, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

The sales lady called robin was…

The sales lady called robin was excellent and caring , we turned up to early and the weather was terrible, my dad is disabled in a wheelchair, robin turned up and offered to let us in early , and she offered to show us around and give advice on what my parents needed, she couldn’t do enough for us , exceptional service and genuinely felt welcome ,

June 13, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

We found Jackie to be excellent

We found Jackie to be excellent. Not your typical pushy sales person. Very down to earth and helpful. I'm pretty sure it's the 2nd time we've bought a sofa from her and would do again. Keep up the good work!

June 5, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Jaqui the a sales person was extremely…

Jaqui the a sales person was extremely helpful very knowledgeable and professional without being too pushy, I went into the Stockport Store to have a look round she gave me all the required information, was happy for me to go home discuss with husband look at other places , didn't try to rush me . I was happy to go back and place my order I asked for her to deal with it happy customer

June 12, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.

Kind regards,

Lia
DFS Customer Support

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