Ordered a 2 and 3 seater Sofas plus a matching rug, today from DFS in Stockport. Nicky who served us was very helpful, friendly and informative. I would definately request Nicky again if I were to... See more
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Ordered a 2 and 3 seater Sofas plus a matching rug, today from DFS in Stockport. Nicky who served us was very helpful, friendly and informative. I would definately request Nicky again if I were to... See more
Company replied
Colin the salesman was absolutely brilliant,very thorough with explaining everything to do with our purchase. Extremely informative and this made buying our suite very easy. A very friendly guy who pr... See more
Company replied
We called into the Stockport branch, I'd seen a garden set on line, Colin the salesman was very helpful. Obviously the furniture wasn't in store, but Colin got it up on line for us, if he hadn't go... See more
Company replied
Loved the relaxed feel with staff, not jumped on when you gone through the door is a novel change! Liked the offer of a coffee albeit turned into an expensive one 😉 Particular mention goes t... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Saint Marys Way, The Peel Centre, SK1 2HD, Stockport, United Kingdom
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We had a really good experience from the store .Nicky was attending us and he was 100 percent professional and been very helpfull.He understood our ideas and tastes and he put his effort to make our choices easy

Reply from DFS Furniture - Stockport

Reply from DFS Furniture - Stockport
Our visit today was extremely good. Jackie our assistant could not of been nicer.She helped us with all the questions we had,she was very knowledgeable about all things DFS. We bought a lovely 2 seater couch came out of the store very happy and cannot wait for delivery.

Reply from DFS Furniture - Stockport
We went to DFS just to have a look for a bed and we instantly fell in love with one of the beds. Ellis came over and introduced himself and asked if we needed any help. He was professional, informative and friendly. He made sure that we had time to look at the mattresses ourselves and we didn’t feel like we were being pushed into anything. He was very honest and made us feel comfortable. What a credit to the Stockport dfs branch. Thank you very much Ellis. We look forward to receiving our new bed.

Reply from DFS Furniture - Stockport
I was left to peruse and not be mithered by a sales person. Staff were on hand to answer any questions I had. Alan my sales man was very helpful, polite and friendly.

Reply from DFS Furniture - Stockport
Very helpful and very nice and help use with the one we wanted
Mr Iain Hodgkinson

Reply from DFS Furniture - Stockport
Excellent customer service, very knowledgeable, patient, and no hard sell. Great value for money.

Reply from DFS Furniture - Stockport
Alan was friendly,knowledgeable and helpful.
He went out of his way to make sure we got the best product for us.

Reply from DFS Furniture - Stockport

Reply from DFS Furniture - Stockport
Had a great experience the staff were very help ful

Reply from DFS Furniture - Stockport
Had a really good experience in your Stockport store at the Peel Centre. Helpful attentive staff without being overbearing. Much prefer shopping in store instead of online. Really pleased that we found what we were looking for.

Reply from DFS Furniture - Stockport
Excellent service, made to feel very welcome, no hard sell,friendly happy staff,superb product,staff made the day so special ,wouldn't hesitate recommending Dfs.

Reply from DFS Furniture - Stockport
The service was good .Ellis very polite and friendly. Explained everything to me .

Reply from DFS Furniture - Stockport
We originally called in on Friday to take a look around, needed to double check measurements so came back Sunday and was greeted by Mustafa! What a lovely friendly gentleman. Very professional & knowledgeable, not at all pushy when offering additional products
Highly recommend :-)

Reply from DFS Furniture - Stockport
Excellent service from sales person. Very knowledgeable and helpful.
Downside was having to pay for parking right outside the shop with no offer of a refund.

Reply from DFS Furniture - Stockport
The sales lady called robin was excellent and caring , we turned up to early and the weather was terrible, my dad is disabled in a wheelchair, robin turned up and offered to let us in early , and she offered to show us around and give advice on what my parents needed, she couldn’t do enough for us , exceptional service and genuinely felt welcome ,

Reply from DFS Furniture - Stockport
We found Jackie to be excellent. Not your typical pushy sales person. Very down to earth and helpful. I'm pretty sure it's the 2nd time we've bought a sofa from her and would do again. Keep up the good work!

Reply from DFS Furniture - Stockport
Jaqui the a sales person was extremely helpful very knowledgeable and professional without being too pushy, I went into the Stockport Store to have a look round she gave me all the required information, was happy for me to go home discuss with husband look at other places , didn't try to rush me . I was happy to go back and place my order I asked for her to deal with it happy customer

Reply from DFS Furniture - Stockport
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