We purchased 2 sofas today and the service provided by Warren was excellent. There was great communication, there was no pushy sales talk. The sofas purchased were fairly priced and of high standard... See more
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We ordered a new sofa today. We had looked online but wanted to see what the sofa was actually like and the true colours of the fabric etc. The salesman greeted us but then gave us space to browse e... See more
Company replied
Enjoyable experience. Michael was friendly, patient and supportive, and had a genuine warmth and was very helpful. He gave me space to make decisions in my own time without imposing or pressurising,... See more
Company replied
Thank you so much to Daniel from the Stockton branch of DFS. Very helpful offering advice when asked! No pushy sales tack, just a very professional approach which helped make the process really positi... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, United Kingdom
- 0333 999 9845
4.9
Excellent
9K reviews
Asks customers to review
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Warren was polite friendly and helpful…
Warren was polite friendly and helpful without being pushy.
August 16, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great experience at DFS Teesside Park
Team at DFS Teesside Park were excellent, very helpful, not pushy and supportive in picking quality products. Very happy with the support and looking forward to getting the items into the home
August 16, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Stockton
Hello Julie,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Dale was excellent helped us choose the…
Dale was excellent helped us choose the perfect sofa no sales pushy uncomfortable feeling just a genuinely lovely guy! Thanks so much
August 16, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Staff very helpful
Staff very helpful - even made us a drink!! Cannot fault the service - well done DFS 👍👍
August 15, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Super efficient friendly staff
Super efficient friendly staff. Everything was explained clearly
August 8, 2026
Reply from DFS Furniture - Stockton
Hello Brenda,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Well laid out shopfloor with plenty of…
Well laid out shopfloor with plenty of options
August 15, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Stockton
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Helpful polite took time to explain…
Helpful polite took time to explain things gave us time to talk things over try different ones picked which l sutes us
August 8, 2026
Reply from DFS Furniture - Stockton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Stockton
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Stockton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Stockton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service will be back in the near…
Great service will be back in the near future Thank you great staff
August 2, 2026
Reply from DFS Furniture - Stockton
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Patsy
Happy with my experience after visiting DFS store today. Salesman Dale was very informative and efficient I couldn't fault him!
Looking forward to receiving my purchases.
August 14, 2026
Reply from DFS Furniture - Stockton
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Dale met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Stockton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Received excellent service from DFS…
Received excellent service from DFS Teesside park today. The salesman was friendly polite and knowledgeable.
August 14, 2026
Reply from DFS Furniture - Stockton
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service from Brandon…
Excellent customer service from Brandon he even stayed after his shift end to help us decide which sofa to buy.
August 14, 2026
Reply from DFS Furniture - Stockton
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
I visited twice and spoke with both…
I visited twice and spoke with both Annabel and Lucy. Both were warm, friendly and knowledgeable, gave me good advice and helped me choose the sofa that was right for me. Thank you very much!
August 6, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Friendly and enjoyable experience
Enjoyable experience. Michael was friendly, patient and supportive, and had a genuine warmth and was very helpful. He gave me space to make decisions in my own time without imposing or pressurising, stepping back at times to allow me room to think about my choices.
August 13, 2026
Reply from DFS Furniture - Stockton
Hello Sara,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Cinema sofa
Myself and my husband had a great experience. Customer service was excellent!
August 6, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
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