Lucy in the Teesside Park store could not have been more helpful. Her product knowledge, and helpful attitude made choosing our furniture so much easier. We never felt rushed or pressured, I fact at o... See more
Company replied
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As soon as we set foot in the store the very ambience and layout of the furniture had a welcoming feel to it. We where greeted by a salesman who made us feel at home asked the right questions and he s... See more
Company replied
Went into store today looking to buy a coffee table nesting set . We were greeted by Dale who observed very quickly that I have a disability and offered to look around the store for me when listening... See more
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Liam, our initial advisor was very friendly, helpful and informative. He offerred good advice and allowed us to browse at our leisure. The staff as a whole made us feel very comfortable providing a lo... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, United Kingdom
- 0333 999 9845
4.9
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Really exceptional service from Micheal…
Really exceptional service from Micheal today - made my purchase stress-free and everything was explained perfectly!
Thank you so much!
August 8, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Amazing experience
Amazing experience, very helpful, very professional and friendly. 100% recommened
August 8, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Stockton
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Lovely service from Lucy
Lovely service from Lucy. Very thorough and friendly. Showed good knowledge of the products.
August 6, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Fantastic Customer Service from Ateeq…
Fantastic Customer Service from Ateeq at DFS Stockton. Very welcoming and relaxed atmosphere to browse. Not pressurised by staff whilst browsing but Ateeq was on hand when we asked for assistance. All staff very pleasant but Ateeq in particular stood out to us as a very knowledgeable, approachable, friendly person happy in his job. He took the time to explain everything thoroughly and guided us through our purchase skilfully. A pleasure doing business.
August 6, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Atiq was our customer service…
Atiq was our customer service representative today. He was very helpful and cooperative. He understood what we needed and guided us to the best. Whole shopping experience was really good.
August 6, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great staff
The staff were very knowledgeable and friendly. Michael in particular was extremely helpful, therecwas no 'hard sell' and he was genuinely interested in what we wanted, gave us plenty of time to try out all the sofas and also suggested suitable alternative options for us to consider. Thank you so much to all the DFS team we spoke to during our visits to your Stockton store.
August 5, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Freindly and informative staff
Freindly and informative staff
No pressure to buy amd good deals
5 stars
August 5, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Great staff. excellent staff quick to help and…
Excellent staff quick to help and effiecent
August 5, 2026
Reply from DFS Furniture - Stockton
Hello Mr Adams,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Karl was knowledgeable and attentive
Karl was knowledgeable and attentive. 5 star! Great coffee too!
August 5, 2026
Reply from DFS Furniture - Stockton
Hello Jacky,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Staff were very helpful and efficient
Staff were very helpful and efficient. They offered us a drink and made us feel relaxed .
August 5, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Everything was perfect.
Everything was perfect.
My partner and her Mam had viewed the sofa set the day before and had spoken to the staff that dealt with my order.
July 28, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Claire was exceptionally helpful and…
Claire was exceptionally helpful and patience I supporting us in what we were looking for and what would actually work .
August 5, 2026
Reply from DFS Furniture - Stockton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
I can’t remember the gentleman’s name…
I can’t remember the gentleman’s name that helped us but he was super friendly and very helpful. He recognised me from the day before when I had been in the shop and helped me pick and finalise my sofa. Great experience and service
August 3, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
This is our 2nd time buying from DFS
This is our 2nd time buying from DFS , the service we received was excellent, the member of staff who helped us ,he was so helpful & knowledgeable he gave us lots of helpful tips to keep sofas pristine.
August 3, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Good value deal
Good value deal on a : seater + 2 seater sofa bundle. Happy with the sales service from Carl.
August 3, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
We entered the shop after a couple…
We entered the shop after a couple minutes we were approached by Warren and asked us if we needed help. We told him what we were looking for a shown us where to find the bed. After couple minutes of looking around Warren came over to us We asked him a few questions to which Warren provided the information we tested the beds and had a chat with Warren He was very knowledgeable we agreed on a mattress. Warren completed the sale with professionalism We had a friendly chat about life. What a gentleman he was A credit to DFS. Thank you Warren.
August 3, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Very informative staff would definitely…
Very informative staff would definitely recommend.
July 27, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Easy to deal with
Easy to deal with. Simple explanations of optional products and prices given.
August 3, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Lucy was very helpful and efficient…
Lucy was very helpful and efficient with everything went through everything very clearly and helped me choose the perfect sofa
Thank you
August 2, 2026
Reply from DFS Furniture - Stockton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
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