Lucy in the Teesside Park store could not have been more helpful. Her product knowledge, and helpful attitude made choosing our furniture so much easier. We never felt rushed or pressured, I fact at o... See more
Company replied
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As soon as we set foot in the store the very ambience and layout of the furniture had a welcoming feel to it. We where greeted by a salesman who made us feel at home asked the right questions and he s... See more
Company replied
Went into store today looking to buy a coffee table nesting set . We were greeted by Dale who observed very quickly that I have a disability and offered to look around the store for me when listening... See more
Company replied
Liam, our initial advisor was very friendly, helpful and informative. He offerred good advice and allowed us to browse at our leisure. The staff as a whole made us feel very comfortable providing a lo... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, United Kingdom
- 0333 999 9845
4.9
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Excellent service
Toni was extremely patient, explained everything clearly, didn't hurry or pressure me in any way. Excellent service from a very efficient and pleasant young lady.
August 11, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Very helpful staff with detailed…
Very helpful staff with detailed information provided before the agreement.
August 10, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
We had a lovely experience with Carl at…
We had a lovely experience with Carl at the teeside branch shopping for new sofa with recliner chair for my father and Carl was so patient and very helpful and also interacting with grandchildren we had lovely time happy with our choice of sofa so big thank you
August 10, 2026
Reply from DFS Furniture - Stockton
Hello Joanne,
We are really grateful for your kind words and for sharing your experience in our store with Carl. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Polite staff who dealt with the sale…
Polite staff who dealt with the sale cant remember the name could be Warren.
August 8, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Great experience
Great experience, Lucy was very helpful and ensured she answered all my questions
August 2, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Stockton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Seen what I wanted online the…
Seen what I wanted online the assistants were so helpful and although I couldn’t get the couch I wanted (room not big enough) the adapted the sofa in a way so I could still get what I wanted, all staff extremely friendly and welcoming.
August 9, 2026
Reply from DFS Furniture - Stockton
Good Morning,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Stockton
Hello Lauren,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
could not of found a happier and most…
could not of found a happier and most helpful person in the store and all while i lay down in comfort
August 9, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Dale definitely 10/10 exactly pained…
Dale definitely 10/10 exactly pained everything and helped with my sizes and listened to what I needed comfort and style , no pressure at all , ordered my lovely sofa set can’t wait to receive it , professional from start to finish , well recommended
August 8, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Delightful young lady
The young lady that delt with our purchase was fantastic, she was so helpful. It was a delight to be served by her. The rest of the staff on duty were also so helpful.
August 8, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
A good experience
The member of staff was very helpful, attentive but not pushy. I was given useful information on buying suitable furniture to fit my living room. Everything was explained very clearly and was double checked to make sure I was happy with my order.
August 7, 2026
Reply from DFS Furniture - Stockton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
10/10 service from start to finsh
August 8, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
I went into DFS Teesside park today and…
I went into DFS Teesside park today and purchase a sofa bundle and a rug and the lady who dealt with me was fabulous very friendly and helpful. Made me feel very comfortable and explained everything thoroughly. Got me a great deal. Would highly recommend I am a very happy customer
August 8, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Our current sofa we got from this…
Our current sofa we got from this branch has lasted us 10 years, we decided to come back to upgrade and received help from Warren, he was a great help, super friendly and knowledgable. Would be back again.
August 8, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Toni was so helpful
Toni was so helpful. Ordered exactly what we needed in our sofa. So grateful
August 8, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Greeted at the door
Greeted at the door. Ravanelli was really helpful and explained everything to us in detail and care. Great customer service.
August 8, 2026
Reply from DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Left us to look round then was very…
Left us to look round then was very helpful when we wanted to know more
August 8, 2026
Reply from DFS Furniture - Stockton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
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