As soon as I arrived in the store Jamie was available for any questions I had . He was extremely helpful and knowledgeable with regards to all the relevant information that I needed in order to choose... See more
Company replied
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See what reviewers are saying
I recently bought a sofa from DFS in Swindon and had the absolute pleasure of being looked after by Gregg. From the moment I walked in, he struck the perfect balance of being knowledgeable, casually c... See more
Company replied
I was given a masterclass in how to treat a customer today. I visited Swindons branch of DFS to purchase a new sofa and a separate chair. I already knew which chair I wanted so that was a straight for... See more
Company replied
Ordered the Orka Velvet sofa from DFS, timing was pretty perfect and delivery was spot on and arranged and sorted without any hassle! Cannot fault the product or the service in my personal opinion!!!... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Wootton Bassett Road, SN5 8WF, Swindon, United Kingdom
- 0333 999 9765
4.9
Excellent
4K reviews
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New sofa purchase
Had a show round various sofas with my partner at the Swindon store and picked out a trek sofa. Experience was great, Greg was lovely to deal with.
Sofa was delivered and setup today by dfs and great experience from them too and quickly setup.
April 11, 2026
Reply from DFS Furniture - Swindon
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Swindon
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Excellent In Store Experience
No more pushy sales staff .. huge bonus ... dealt with Greg who was an absolute diamond .. highly recommend Swindon Branch of DFS
June 17, 2026
Reply from DFS Furniture - Swindon
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Fantastic service,Highly recommended
My experience was great because the staff member was very helpful, friendly, attentive and listened carefully to what we needed.He took time to explain different products clearly, answered all our questions patiently and helped us find exactly what suited our home and budget.There was no rush and we felt well looked after throughout our visit.
The company has excellent knowledge team members who provide helpful professional service,the atmosphere feels welcoming,its great to see that customer care is clearly a priority.
June 16, 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great experience at DFS
Great experience at DFS. Although I already knew what I wanted there was a great selection to browse and I did not feel under pressure at any point while I was looking or buying.
June 16, 2026
Reply from DFS Furniture - Swindon
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
The sales person was really helpful
The sales person was really helpful, understanding and explaining everything. Really pleased with the service
June 15, 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We had the pleasure of being looked…
We had the pleasure of being looked after by Nick Hartley-Smith today.
This is the very first time we’ve ever bought a sofa from new so we had a lot of questions.
Nick was super knowledgeable and patiently answered all of the many questions we had and helped us choose a sofa set up that would meet our very specific requirements. We are delighted with the corner sofa we chose and can’t wait for it to arrive!
Thank you Nick! 5 star service ⭐️ ⭐️⭐️⭐️⭐️
June 15, 2026
Reply from DFS Furniture - Swindon
Good Afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Pina was fantastic
Pina was fantastic - needed a sofa on a quick turnaround, she was very helpful and thorough, whilst also getting the job done!
June 13, 2026
Reply from DFS Furniture - Swindon
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Helpful and knowledgeable staff
Helpful and knowledgeable staff, and not pushy with trying to sell extras
June 14, 2026
Reply from DFS Furniture - Swindon
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
went to the Swindon store to browse..
Well I went to the Swindon store just to browse for a potential sofa and found one I liked and then was approached by piña who was very helpful and not pushy and answered every question I had and out my mind at ease so much so I went back a week later to make sure she had my order in her name and was brilliant through the whole process!
June 13, 2026
Reply from DFS Furniture - Swindon
Good Afternoon,
Thank you for taking the time to leave us a 5* review. We’re happy that Piña met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Was greeted my a lovely lady pria
Was greeted my a lovely lady pria?
I knew exactly what I wanted to order. I was shown around the store & offered different styles & leather styles. Everything was explained to be in great detail. Im really happy with my sofa choice & my experience was lovely & relaxed . Friendly service. Thankyou ☺️
June 13, 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great range of sofas
Great range of sofas, we already knew what we wanted and seeing the exact sofas made our mind up, also very helpfull sales person who gave us some usefull tips.
June 13, 2026
Reply from DFS Furniture - Swindon
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
I received great customer service
I received great customer service. The salesman allowed me time to select a colour of my choice as well as guiding me through what would work best for me and my living room.
June 13, 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great experience
Great experience today purchasing our new sofa. As luck would have it the sofa we saw online was in store in the colour we wanted. It was great to find out how comfy it was. Jamie was very helpful and informative and we appreciated that he made sure we had all the info we required and what to expect from the delivery process. Thank you 😁
June 13, 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Friendly, knowledgeable staff
Friendly,helpful, knowledgeable staff.
No hard sell just helpful and honest. Smooth, stress free transaction.
June 12, 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very good experience
Very good experience . Was allowed to learn ok around shop without being approached by a member of staff. Was given a drink.
Very knowledgeable about the product, explained everything clearly.
Very friendly.
Served by Jamie.
June 11, 2026
Reply from DFS Furniture - Swindon
Hello Lisa,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Help offered as we entered the store
Help offered as we entered the store. Pleasant and informative staff prepared to find out answers if they needed to. Hannah and Adam were helpful and efficient in helping us and explaining the various options relating to our furniture choices .
June 11, 2026
Reply from DFS Furniture - Swindon
Hello Michael,
We are really grateful for your kind words and for sharing your experience in our store with Hannah & Adam. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
5 star product
Excellent 5 star product and service with very friendly staff. Adam was extremely helpful
June 11, 2026
Reply from DFS Furniture - Swindon
Hello John,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Excellent customer experience
Excellent experience buying furniture from DFS in Swindon today. The salesman Jason was friendly and engaging, never pushy. He ensured we were happy with the furniture before completing the sale.
June 7, 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Very pleased with our sofa
Very pleased with our sofa. Lady in the store was very helpful and clear on how the process works re ordering to delivery and aftercare. Would recommend.
January 4, 2026
Reply from DFS Furniture - Swindon
Hello Alice,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
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