My experience in store was excellent. Lots of help and advice from staff when needed but otherwise given the time and space to browse and make my mind up. It was great to have lots of sofas to try o... See more
Company replied
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I recently bought a sofa from DFS Taunton and had a brilliant experience with Kyle. He was really helpful from start to finish, explained everything clearly, and made sure we understood all the o... See more
Company replied
Alan was absolutely fantastic. Very friendly, approachable and extremely knowledgeable. We’re now ordered or dream sofa and we couldn’t be happier. Thank you so much Alan for taking the time to explai... See more
Company replied
Lawrence in the Taunton store was super helpful and took time to explain all our options and help us to make a decision on our sofa of choice, without pressuring or hard selling. Would definately reco... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Toneway, TA1 2BB, Taunton, United Kingdom
- 0333 999 9802
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Alan in store was very helpful
Alan in store was very helpful, talked us through the process and gave fantastic customer service
July 5, 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
The salesman was very knowledgeable and…
The salesman was very knowledgeable and helpful
July 5, 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Taunton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
A pleasant process
Friendly & knowledgeable staff member, goods required available to order, a very easy process. Thank you Neal.
July 4, 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
We were attended nicely and presented…
We were attended nicely and presented all the best lot available. Installment payment options were attractive.
June 27, 2026
Reply from DFS Furniture - Taunton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
The bloke who we spoke too at Taunton…
The bloke who we spoke too at Taunton dfs was absolutely fantastic! Helped me and my husband with questions and also made us feel very at ease
July 4, 2026
Reply from DFS Furniture - Taunton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Nice knowledgeable guy (Alan)
June 30, 2026
Reply from DFS Furniture - Taunton
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
The assistant made it so easy
The assistant made it so easy. She went through everything several times to make sure we fully understood everything
July 3, 2026
Reply from DFS Furniture - Taunton
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Taunton
Hello Pauline,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Taunton
Hello Chris,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
From the moment I walked in the store I…
From the moment I walked in the store I was heated by a friendly member of staff, he was very helpful, so much so I had made my choice within 20 mins.”
June 29, 2026
Reply from DFS Furniture - Taunton
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Excellent salesman (Sean) Very helpful
Excellent salesman (Sean) Very helpful. Not pushy. Helped us to get the sofas that were perfect for us.
June 28, 2026
Reply from DFS Furniture - Taunton
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
My experience in store was excellent.
My experience in store was excellent.
Lots of help and advice from staff when needed but otherwise given the time and space to browse and make my mind up. It was great to have lots of sofas to try out rather than ordering without trying first.Having a good show room with lots of choice is vital to me.
Only thing that might have helped is having more examples of sofa beds in the various models.
June 16, 2026
Reply from DFS Furniture - Taunton
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Great service
Kyle in the Taunton store was great. Friendly, knowledgeable and gave us confidence in our purchase. Really patient too!
June 28, 2026
Reply from DFS Furniture - Taunton
Good Afternoon,
We are really happy that Kyle met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
The salesman was extremely helpful and…
The salesman was extremely helpful and made my experience eqsy
June 27, 2026
Reply from DFS Furniture - Taunton
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Taunton
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Taunton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Excellent experience buying our new…
Excellent experience buying our new sofa great knowledge and helping staff helped us all the way
June 27, 2026
Reply from DFS Furniture - Taunton
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Good personal service instore
Good personal service instore . Salesperson had good knowledge of product & very helpful. Easy to order
June 17, 2026
Reply from DFS Furniture - Taunton
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
The salesman was helpful and we got the sofa we required
The salesman was helpful and knowledgeable and answered our questions. We discussed various sofas and which was best for us.
We ordered and paid the deposit, it was a quick process with all the additional options explained.
June 24, 2026
Reply from DFS Furniture - Taunton
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
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